Best Sink Installation in Charlotte NC

We had Julian out to our house twice in the last few months, once to improve water pressure and then again to replace the garbage disposal which was leaking.  Both times they were very accommodating when it came to scheduling.  We'll definitely continue to use their services.

Option One Plumbing was excellent in every respect! Ted, their tech, was efficient, professional, and even friendly late on a Saturday after what must have been a long day. I really appreciate the work of the entire team, from the initial scheduling, regular updates throughout the day to let me know of changes in the tech's ETA, and ultimately fix my tankless water heater without trying to upsell me something I didn't need. They initially quoted me a $99 fee for the after-hours weekend visit, and in the end that is all they charged since Ted was able to fix the heater without additional parts. Thank you, Ted and Option One!

No free estimates. $69 to get a simple estimate. No thanks pal. In the age of competitiveness, that's not at all competitive. I don't have to know anything else about the company. If you start by charging what should be your company trying to get more business and customers, that's a very bad start. I'm definitely going somewhere else and keeping my $69 just for you to show up to my house and NOT do anything.

Professional and efficient! I am so happy to have Carolina Plumbing Pros in my back yard. Thank you for consulting a few projects in my home and assisting with a valve repair. The plumber was courteous, professional, and trustworthy. It's been a few weeks, and everything is holding up great.

After running errands on Sunday, we came home to hear this drilling noise coming from the other side of one of our walls. The water heater's pressure and temperature valve was spinning like Linda Blair's head and draining a good amount of water. After calling a few plumbers via Angie's List or Google and Yelp!, we found two services that weren't closed and who we were able to leave messages for. This guy was the first to call back (yay Yelp!) and it wasn't too long after leaving the voicemail. He was able to diagnose the potential problem over the phone and give me an estimate. He was able to get to our place within the hour. After checking things out, he found the main problem to be more than the valve (water pressure from the house was dangerously high). He had no problem walking my husband and I through what he was doing or explaining things we didn't understand. He gave us an updated estimate on the spot before needing to run to Lowe's to pick up some extra parts he needed for the job.

I can't recommend this company strongly enough. The customer service was excellent. The work was thorough, done in a timely manner, and appears to be well done. For a day when it appeared that finding an open plumber was not going to happen, we ended up finding a fantastic company. We allowed them to put a sticker on out water heater so now we'll never lose their number.

SUPER SUPER SUPER Service. Great guy, fantastic work, excellent problem solver and very very fair price. ( much better than anybody)!  You can't go wrong!!!

I had a leaky toilet. I put in a request to my home warranty company, who connected me to another plumbing service that I won't name. I tried contacting them 3 times and only got voice mail. Late yesterday evening I finally got a text stating they had no availability before next Tuesday.

A few minutes later, I was on my porch and saw a truck for Option One in my neighborhood, so I gave them a call. They got someone out to see me today..Daniel. Daniel was prompt, thorough,  and even came back in once he left because I had a question. He was very patient with me and explained all he was doing. Will defintely utilize them in the future.

Thanks Daniel!

Chad was professional, affordable, punctual, and a pleasure to work with. He did his homework on the project prior to quoting me his rate. My project had layers to it and he communicated effectively. He offered great suggestions on follow up tasks I had surrounding the project, and those suggestions proved extremely helpful. He went above and beyond. Even charging me less once he completed the work. I highly recommend!

WyattWorks did a fantastic job replacing 3 toilets in our house while installing slow close lids. The work was done seamlessly and there wasn't any hassling or up-selling during the process. Smooth and efficient! I highly recommend them for your plumbing needs.

Ken Pignone is a plumber that actually returns calls! He's honest, fair, and does a great job. Highly recommend!

I had Chris come over to install a garbage disposal today.   He brought an associate as well.  Together, both were professional, clean, worked swiftly and most importantly, made sure we were happy with the completion.  From a personal experience, I would recommend him/associate for those seeking service.

They replaced 2 master bath faucets for us.  Work was done quickly and effectively.  The guys were friendly and even took time to replace an unrelated drain cap that was broken.  I would recommend!

Chuck did a fantastic job replacing three toilets in our new home. His response time was great, super polite and efficient. I highly recommend!

I had a real plumbing emergency upon returning from vacation. My upstairs toilet overflowed severely. Justin provided excellent customer service via the telephone. Walking me through how to shut off my water in my home and advising me that he would be to me immediately to help me get to the bottom of what was going on. He was very polite, helpful, and he educated me on what exactly transpired, very quick and efficient. I definitely would highly recommend this company. Should you experienced any plumbing emergencies highly recommended.

My girlfriend called these guys and the people are polite, capable and courteous, but their pricing for a simple sink drain cleanout is insane.  $89 for a trip charge (not credited into the job) + $473 to snake the drain for a pre tax total of $562; with tax a total of  $602.75. This job was less than an hour onsite.  
They claim upfront pricing, but do not give even rough pricing over the phone and will tell you that a knowledgable technician will call you and schedule an appointment.  The upfront pricing comes when they are on site and the clock is running with, in our case, an intimidated lady feeling trapped into the deal.
I have over 25 years in the construction industry as a licensed general contractor/remodeler/inspector and while I appreciate trade work and the cost to value as it relates to skill and overhead expense, there are some things that are way out of line. I would have done this myself, but my girlfriend was trying not to worry me with a simple problem leaving me to find out after the fact when I saw the invoice.

Once again these guys get the job done, but for a simple drain cleanout it would be in your best interest to shop elsewhere.

What an amazing company! They went above and beyond to help me when my water heater broke! Joe, the technician that came to fix the water heater was fabulous! He walked me through all the steps and the choices that I had and if I had a question he had the answer for me. He was so knowledgeable and so nice!! it definitely shows how much they care for their customers! thank you for all that you do!!

I bought my house in May and decided to continue the Priority Advantage membership of the previous homeowner.  It is now October, and I canceled my membership this week.  Morris-Jenkins has been out to my home twice - hot water heater and HVAC.  The technicians are timely, courteous, and knowledgeable and I understand they are doing a job according to the M-J business model, but I had enough.  I tested my gas furnace, and I was getting no heat.  I suspected the problem was the draft inducer motor, so I priced the part at $200.  But I called M-J for a service call to confirm and that was the problem.  M-J gave me 2 options - replace the motor ($1895) or get a new unit ($7-$10k).  

I explained to the technician that I am no longer paying outrageous prices for M-J to run another 5 commercials and I'm cancelling the membership.  I ordered the motor and replaced it myself in about an hour.  

Also, the hot water heater replacement was quoted by M-J at $3800.  Called another company - $1600 installed with warranties.  I can't figure where the extra $2200 goes except to the TV and radio ads.

After paying them $300 to repair a hot water heater that is only 6 years old I was still having the same issue shortly after the plumber left.  I was then told when I spoke with them that the plumber would be back the next day, a Saturday.  When he never showed I called them and they told me he didn't work that day and he could come on Monday and replace the entire unit.  I asked about the $300 in parts and labor that I already paid and they said that was paid for the work they did and not relevant to replacing the unit.  I refused and decided to look at the unit myself.  I discovered that the unit was not getting any air as the intake was covered with dust and dirt.  The plumber had said he cleaned this area out and DID NOT.  After cleaning it myself I am back up and running but still out the $300 in un-needed repairs that they performed.

Becareful this company, they overcharge you and not handle business  professionally. I had sewer emergency on 6/1/22, they came and gave me estimate $12,000. They accepted cash for $9000 but I paid similar repair $4500 year ago. It only took a little more than half day and 2 people. $9000 is way overcharged. They gave me invoice but my insurance company asking for just part of the invoice for the excavation  the detection of the leak  and  the put back for the cement not the entire invoice. I requested it more than a month ago, my insurance company requested it through email and I called them 3 times. They still didn't generate the part invoice I need as today 8/2/22. This company is not professional handled and they will scam you if you let them.