Best Heater Repair in Charlotte NC

Came out last year to fix a shark bite on our irrigation bypass valve. Charged $275 to fix it; we turned it on yesterday and it failed. Called Julian's today and they blamed it on freezing, but we took precautions so that it wouldn't freeze; they're also saying it's not covered by warranty, even though it's less than a year old. Called another plumber in Mooresville and they said they can fix it for $125.

Very pleased with this company, and their customer service.  Very committed to customer satisfaction and making sure the problem is fixed correctly.  Service was prompt, and Johnny and David were very friendly.  I highly recommend this company, and plan on using them for all of my plumbing needs.

Got quoted on 5/11, service scheduled for 5/13. Plumber had to leave early on 5/13 due to family emergency, which is understandable. Came back on 5/16 and worked all day but couldn't finish because he didn't have all the parts he needed because of a truck swap; said he'd come back 5/17 @ 8:30am. As of 10am he's still not here and not answering his phone. Three trips and unresponsive for a simple job? C'mon now, had high hopes because of the glowing reviews.

Edit: They went the extra mile to make it right.

I paid nearly $500 parts and labor for a simple kitchen sink faucet to be replaced. Same make and model as one already there and not even with a separate sprayer. That seems terribly high to me. Took under an hour. Installation no complaints at all, but the price?! Does that seem excessive to anyone else?

Really good folks. Better than the other plumbers--they're not here to just slap another brand new piece of equipment at full price at you. They actually diagnose the problem and give you options. Will only use them from here out.

It was my first time using Pure Flow plumbing. After calling 12 other companies for an emergency repair they were the only ones to come right out. The guys Taylor Bridges and Corey  that came out to do the repairs were extremely knowledgeable and professional. They cleaned up after themselves when the work was done, and even went the extra mile of pressure washing the road from where mud  had ran off from where they had to dig a pipe up before they left. Highly recommend them if your in a pinch and want it fixed ASAP

Tim was very helpful giving us the financial part of this and making it not quite so bad.  Especially compared with Morris Jenkins and their absurd quote.   I am very pleased with the outcome and highly recommend this company.   We've already talked to them about a tankless hot water heater.   Give them a call!!

I didn't end up needed their service, but did spend contact WyattWorks for a quote. I sold the house and didn't replace the hot water heater, but WyattWorks was easy to contact and schedule service.

Professional and on time. We asked Providence to see if we had any pipe leaks above our master bedroom ceiling which has had constant water stains. It wound up being the roof not the pipes. We appreciate the professionalism and honesty. Will definitely work with them again.

Nick is the best!! Came out, in between jobs, 45 minutes after I called and a local plumber bailed.
Helped my SO move the vanity and even gave us some nails to put the molding back.
Can not recommend this gentleman more. Seriously, we are moving to Cornelius in two weeks and he saved us not coming in to a master bath without plumbing. Will only recommend and use this guy going forward.

Chad did a fantastic job of fixing a patio door that was very difficult to open.   He responded to texts and emails promptly, and showed up on time for the job.  It was a pleasure doing business with him.   Chad will be the first person I call for any future home jobs.

We had Mike Walker with Brian Long Plumbing to our home today. We had a leaking sink fixed and a new toilet and pedastal sink installed. The work, advice and professionalism was outstanding. I highly recommend this company. It is nice to have someone so pleasant and who also really puts pride in his work at the same time.

We live in Charlotte, NC and our kitchen sink was leaking after our home remodel.  We called Precept Plumbing and Chris came to the rescue! We had other plumbers try to fix the problem but Chris was able to quickly diagnose the situation and resolve it in less than 45 minutes. We highly recommend Precept Plumbing for your plumbing needs.

Awesome.  Ken gave me a quote to replace a couple of traps and repair a leaking faucet in my old West Hartford house.  His quote was very reasonable and I had been given his name as a referral so I hired him for the job.  He was easy to schedule, showed up early (after calling to make sure it was OK), and came in with a final bill significantly lower than his already reasonable initial quote!  Ken is an honest, hardworking local businessman and I'd highly recommend you give him a call if you are shopping for plumbers.

I've used Three Way for several years and over 3 major jobs replacing master bath fixtures, a grinder pump, and a hot water heater.  Every time we've used them they have been responsive, fairly priced, and done a good job for our family.  The last time however, they really showed me why they deserved a 5 star rating.  

After having our hot water heater replaced in last 2019, and having loved it for about a year and a half, we began to find that hot water was sporadically not available.  Called in Three Way to take a look since it was still under warranty and they were out within a day to look.  After about an hour of checking, they determined that part of the brains of the heater needed to be replaced.  They contacted the manufacturer and had the part shipped to me directly where it should arrive in a matter of days.  Of course Murphy's Law kicked in, and literally a day after that the hot water heater stopped working completely and we were facing several days of cold showers waiting on the part.  Unfortunately, the day came where the part was expected, and it never showed.  After contacting Three Way and letting them know, they reached back out to the manufacturer, and when they were unable to get the part tracked or any type of assurance that it would be to me as promised, Three Way did something I never expected.  They showed up with a new system completely and had it replaced in less than 3 hours.  They stood behind their work, even when it wasn't THEIR work that was the problem.  Been a long time since I've had a company that was willing to truly go above and beyond, but this is definitely one of those companies.

I had a real plumbing emergency upon returning from vacation. My upstairs toilet overflowed severely. Justin provided excellent customer service via the telephone. Walking me through how to shut off my water in my home and advising me that he would be to me immediately to help me get to the bottom of what was going on. He was very polite, helpful, and he educated me on what exactly transpired, very quick and efficient. I definitely would highly recommend this company. Should you experienced any plumbing emergencies highly recommended.

Useless. Cancelled appointment 4 times and then scheduled an appointment without my approval

Robbie did an awesome job diagnosing and installing a new compressor for my unit. He called in advance giving me notice of his arrival and clearly explained the issues with the unit before installing the new parts. Great customer service :) Thanks Robbie!

Jim Dickerson is a helluva guy. I worked there for nearly four years, and was never asked to do anything illegal or unethical.  You get what you pay for, and the prices we charged were fair by market standards.  I left after a major contract cancelled, but would have stayed otherwise. I hope that the family has continued with his vision since he has stepped back in terms of management.