Best Emergency Services in Charlotte NC

I called and described the problem and he said he could come out and figure out the problem. He was here for 30 min, told me what is likely the problem and said he would generate a quote for resolving it. I then was billed $250. Jason was super nice and professional, but a $250 visit fee should be made clear up front in my opinion. I'm not mad that he didn't fix the issue on site, I knew that going in, but a fee that large should be communicated up front.

Got quoted on 5/11, service scheduled for 5/13. Plumber had to leave early on 5/13 due to family emergency, which is understandable. Came back on 5/16 and worked all day but couldn't finish because he didn't have all the parts he needed because of a truck swap; said he'd come back 5/17 @ 8:30am. As of 10am he's still not here and not answering his phone. Three trips and unresponsive for a simple job? C'mon now, had high hopes because of the glowing reviews.

Edit: They went the extra mile to make it right.

I used this company for a new water heater and they were outstanding across the board. They made a service call within 24 hours of my call and replaced the heater the same day. The price was very reasonable and the technician a complete professional. I've installed water heaters before and was impressed by their work.

Carolina Plumbing Pros came to our house on a last minute emergency last evening. The gentleman was courteous did a great job in a very quick time was very helpful and informative as to how we should proceed in correcting the rest of the damage. I would highly recommend this company for all of your plumbing needs both emergency and renovation restoration. Thank you Carolina Plumbing Pros for taking care of our plumbing emergency so professionally God bless you!

It was my first time using Pure Flow plumbing. After calling 12 other companies for an emergency repair they were the only ones to come right out. The guys Taylor Bridges and Corey  that came out to do the repairs were extremely knowledgeable and professional. They cleaned up after themselves when the work was done, and even went the extra mile of pressure washing the road from where mud  had ran off from where they had to dig a pipe up before they left. Highly recommend them if your in a pinch and want it fixed ASAP

Tim was very helpful giving us the financial part of this and making it not quite so bad.  Especially compared with Morris Jenkins and their absurd quote.   I am very pleased with the outcome and highly recommend this company.   We've already talked to them about a tankless hot water heater.   Give them a call!!

We just bought our home and have had several sub contractors come in and out to make it our own. Chad is at the top of our list for professional quality workmanship. He clearly communicated with us throughout the process, showed up on time, was very detailed and cleaned up. I can speak from experience in saying It is so hard to find this quality level of service. We will happily will use him again for our future needs which will be many with our older home.

My last plumber scammed me then left without proper inspection and permit. Luckily i called Seth. His team came out the next day to performed quick service and reasonable price. They're very professional, no BS. 6 stars for Seth and Scott. Thank you

We live in Charlotte, NC and our kitchen sink was leaking after our home remodel.  We called Precept Plumbing and Chris came to the rescue! We had other plumbers try to fix the problem but Chris was able to quickly diagnose the situation and resolve it in less than 45 minutes. We highly recommend Precept Plumbing for your plumbing needs.

I had Chris come over to install a garbage disposal today.   He brought an associate as well.  Together, both were professional, clean, worked swiftly and most importantly, made sure we were happy with the completion.  From a personal experience, I would recommend him/associate for those seeking service.

They replaced 2 master bath faucets for us.  Work was done quickly and effectively.  The guys were friendly and even took time to replace an unrelated drain cap that was broken.  I would recommend!

Called and spoke to Brittany. She was knowledgeable and quickly got me a quote in reference to my leaky spigot handle. Her technician saw the quick video of the issue and he came to my house within 30 mins and fixed it, free of charge!  He literally was like a water works ninja. I didn't even see him come by! Amen plumbing really went above and beyond and they didn't even know me. They will be my go to plumbers from now on! Top notch service.

We called Roto Rooter to help with a toilet that was not flushing due to a clog in our drains.  We placed the call at 10 am and they a technician was there by 1PM.  They did a good job getting the toilet draining properly.  Our only issue was with the price and the marks at the bottom of the toilet from the auger used (that will most likely come up with a bit of elbow grease).  First the technician tried the auger for a couple of minutes and that did not help with the clog and that service would have cost $160 which was pricey to us.  Then the technician wound up taking the toilet off and ran a snake 75 feet through our drains that got the clog out.  The that service cost $468 minus a $40 coupon.  Overall the technician was friendly, willing and able to answer any questions and they were quick to respond.  My only issue is the price.

Thanks to Pay Less Plumbing for prompt service and reasonable prices.  Their service professionals were pleasant and efficient.  They are now our go-to plumbers!

My girlfriend called these guys and the people are polite, capable and courteous, but their pricing for a simple sink drain cleanout is insane.  $89 for a trip charge (not credited into the job) + $473 to snake the drain for a pre tax total of $562; with tax a total of  $602.75. This job was less than an hour onsite.  
They claim upfront pricing, but do not give even rough pricing over the phone and will tell you that a knowledgable technician will call you and schedule an appointment.  The upfront pricing comes when they are on site and the clock is running with, in our case, an intimidated lady feeling trapped into the deal.
I have over 25 years in the construction industry as a licensed general contractor/remodeler/inspector and while I appreciate trade work and the cost to value as it relates to skill and overhead expense, there are some things that are way out of line. I would have done this myself, but my girlfriend was trying not to worry me with a simple problem leaving me to find out after the fact when I saw the invoice.

Once again these guys get the job done, but for a simple drain cleanout it would be in your best interest to shop elsewhere.

I had a real plumbing emergency upon returning from vacation. My upstairs toilet overflowed severely. Justin provided excellent customer service via the telephone. Walking me through how to shut off my water in my home and advising me that he would be to me immediately to help me get to the bottom of what was going on. He was very polite, helpful, and he educated me on what exactly transpired, very quick and efficient. I definitely would highly recommend this company. Should you experienced any plumbing emergencies highly recommended.

I ordered a new heating and AC unit to be installed under my home, when it came time to install it, I was in the hospital with a broken ankle. There was no problem. They took care of all the financing.
The only problem now is the Honeywell thermostat will not respond to my alp on my smartphone.

The only positive I can think of is the tech came quickly.

After he arrived, he took a walk around my house, using his infrared thermometer to check my vents. Then he looked at the unit in the backyard and came back with Well, I think because of the way your vents are positioned in your house, you aren't getting cool air. If I were you, I would start saving 10 grand now to replace that unit.

A month later, I had a local handy man come out to do some other work and I asked him to check out my AC. He said he didn't know AC systems well, but he could do basic cleaning. He pulled open the intake vent, reached in and found some debris from our renovation was blocking access to the AC unit. He pulled out the debris, replaced the filters and within an hour, my temperature dropped 10 degrees.

To go from planning to spend $10k on a new unit (which, btw, are more like 3 grand. I guess M-J thinks they can charge another $7k for being punctual) to having my problem fixed with $60 in filters and cleaning, was a massive weight off my shoulders. If given the choice of having no heating/air or hiring Morris-Jenkins to come out again, I would rather sit in a sauna/icebox than give them another dime.

As relieved as I feel now that I don't have to spend 10 grand on a new unit, I still regret paying Morris-Jenkins the $90 consult fee (which, you have to pay for them to leave your house. I thought I was going to get an invoice and pay that but his words were I can't leave until you pay me).

Becareful this company, they overcharge you and not handle business  professionally. I had sewer emergency on 6/1/22, they came and gave me estimate $12,000. They accepted cash for $9000 but I paid similar repair $4500 year ago. It only took a little more than half day and 2 people. $9000 is way overcharged. They gave me invoice but my insurance company asking for just part of the invoice for the excavation  the detection of the leak  and  the put back for the cement not the entire invoice. I requested it more than a month ago, my insurance company requested it through email and I called them 3 times. They still didn't generate the part invoice I need as today 8/2/22. This company is not professional handled and they will scam you if you let them.