Best Electric Water Heater Repair in Charlotte NC

Jason came out first thing this morning and did a great job getting our water heater back online.  Not only was the job done very professionally, he also took the time to thoroughly explain options moving forward.  I'd highly recommend the company and Jason in particular.  Thanks!

Very prompt, very courteous, wonderful customer service. If you have to call a plumber on a Sunday, you couldn't get better than this company.

Quick to respond, very knowledgable and kind! Called on a Sunday night when our sink stopped working, and had someone at our house by Monday morning!

WyattWorks is the go to plumbing company for all of your plumbing needs! From the moment they pick up the phone through to the completion of the project they are a great organization to work with. Timely, friendly and pleasant is how i would describe them in three words. We had them install a gas line and regulator for our outdoor gas grill. It works like a charm and the finished project looks clean. Highly recommended!

Nick was awesome! We just bought an older house so there were quite a few plumbing issues and past 'handyman' fixes to be repaired.

We had cast iron, copper, pex, pvc and he did it all! We removed a wall in our bathroom and he redirected our plumbing to go down a different wall and even crawled up in our tiny attic to secure the cast iron that was falling down.  He also moved our water heater, plumbed in our vanities, set up our shower/handheld valves/diverters.

Can't recommend him and his partner, Burke, enough! Super responsive, punctual, and clean up well after themselves. Plus they were very sweet to our dog who is very curious and all up in their business. We will definitely be using them when we get around to doing our other bathroom!

I've used Chad multiple times for projects around my house and cannot recommend him highly enough.  He is responsive, shows up on time every time, does great quality work and his pricing is fair.  I've had him complete a variety of projects to installing hardware on my walls, electrical work (new lights, outlets), assembled/installed furniture and a variety of other projects around the house.  He is a true professional and you won't regret leveraging him for your projects!

Chuck is da man! Very easy to get ahold of ... delivered the work professionally and quickly! Price was just right! I will use Chuck in the future for plumbing services! Thanks Chuck!

Doesn't get any better than this!
Called and owner answered on Friday am
Was nearby and able to come over within 30 min to check out my hot water heater issue
Told me he would phone with estimates
Mind you, this was the extremely cold weekend where burst pipes were the rage!
Got the estimate on sat am
Heater installed Monday am
Clean work
Did what he promised
EXCELLENT SERVICE
My heater was in my attic so it was a bear
COMES HIGHLY RECOMMENDED

Happy with the result, great service, and price.

Huge shout out to Adam Skiscim owner of Winn's Plumbing for his above and beyond extraordinary professional service! We had a hot water heater go down yesterday, called Adam up late in the day and boom he was on our issue. Installed a brand new unit without a hitch after sun down. You just can't find service and timing like that anymore without being gouged in the wallet from an unknown big box service tech. His pricing is right on fair, but his attention to detail, caring about your personal situation, and the quality of work from a licensed professional is what sets him above the herd.

Locals do yourself a favor, call Adam owner of Winn's Plumbing so he can assist you the same as he has me without hesitation! Highly recommended!!

This company installed a water heater for us. Part of their sales pitch is to service and clean/flush for the life of the unit.  Is the heater is having some problems and needs it's first service and this company won't call me back. I have texted Dustin Williams and called, he hangs up on me and tells us we have the wrong number. Don't do business with this company unless you don't care about service after the install. Any implied warranty from them is useless.

I had granite countertops installed by Carolina Granite and unbeknownst to me, they do not reconnect the plumbing so I contacted 3 Way Plumbing since they had been to my home from a home warranty issue I had and I was satisfied with the work they completed. I only needed a faucet installed and the plumbing reconnected (dishwasher, garbage disposal and PVC pipes for sink). The PVC pipes were practically brand new since the garbage disposal was replaced last December. I was charged $757 for this work and feel this is highway robbery. I didn't ask for the pipes to be replaced which they were and it took less than an hour and a half to complete the job. My advice after this expensive experience is to hire an independent plumber who doesn't pass their overhead onto the customer as you'll be paying for their high tech work vans and advertising costs.

DISHONEST! DO NOT TRUST THEIR SERVICES. My property manager had hired them to come out to one of my rentals for a garbage disposal and shower faucet repair. They had quoted me over $500 to replace the entire garbage disposal and replace the shower faucet. He said there was a leak & that it was no longer working. My husband & I thought the charges were absurd so we decided to replace it ourselves. We ended up buying a new disposal for $89 from Home Depot and when we went to replace it, it turns out the existing garbage disposal was working just fine & it was only a jam! Very simple fix & we were very upset that we almost paid $500 for a misdiagnosis!! When we tried to call them to file a complaint, they did nothing to compensate for the inconvenience. Not only are they dishonest but their customer service is poor. So glad we decided to look at it ourselves and we will NEVER use their services again. I would recommend staying away from this company.

This review is entirely based on an estimate for running a gas line that I felt at the time was frankly outrageous. First things first, the tech was professional and customer service was top notch. That said, we needed to run a gas line for a new stove. It required running a new line from the meter into the house. Without going into unnecessary details of exactly what was required we got an estimate from Go Green of about $3,300. There would be a permit, inspection, materials and labor. I figured the labor was maybe a days work for one guy. It seemed to me they were charging at least twice what that job should have cost. The tech called in and they were willing to take 10% off which took the price down to about $3,000. I passed. We got Piedmont Natural Gas out and running the line the exact same way was quoted at $991.31. It broke out as $75 for the permit, $227.48 for materials and $630 for labor (about a days worth, or less) and $57.88 for tax. The materials and permit shout be about the same in either case which means the difference is in labor. $600 versus $2,600, more than 4 times the rate. I don't know if this is indicative of their pricing and I will never find out because I won't call them again. I have a few rental properties and we have had numerous pluming issues over the years. Some companies work on building a relationship with a customer and they get the repeat business. Some companies they to get all they can with each transaction even if it costs them repeat business. I think this company falls closer to the later category. The company we usually use for our rental places is out of commission due to Covid. Maybe a missed opportunity for Go Green.

Terry's Plumbing to the rescue!

On Sunday the 10th, I noticed some water coming into my basement at an impressive rate. Since we moved in October 2015, this had happened a few times with heavy rain, but nothing to this magnitude - it was literally pushing holes in the hydraulic cement i had patched in a few places.

There was a sudden cold snap on the 10th as well, went from nearly 50 degrees the day before, to about 0 degrees in a day - and that was coupled with about a half inch of rain - so I just immediately thought I needed a drain. On the off chance it was a water line, I called my borough and asked them to come and check to make sure that this wasn't the case.

The borough didn't call me back until Monday morning, after which I spent most of the night trying to abate the leaking to no avail. The water company professional told me that he didn't think that it would be a water line, or backed storm drain, because the water lines were new, and there are no storm drains on our street. He also mentioned that with the recent snowfall, that they would have to wait to check the line until there was a dry day and a decrease in traffic to be able to hear if there was a leak.

So, based on that information, I surrendered to the fact that I would most likely need an internal french drain. I called several places, and even a general contractor, all of whom didn't have immediate response times.

This is important, because of what my wife and I had to do whilst waiting for an eval and price we could afford - this was building a levy in my basement to contain the water, using flow dams to try to direct it to drains, and every towel, blanket and sheet in the house needed to be spun out in the washer, and about 30 gallons of water vacuumed out and dumped every 6 hrs, for 7 days, so it didn't completely destroy my basement. We entertained all offers, none were great, but we were going to have to do something soon.

Then, on Thursday night,  I noticed that around my curb box for the water service line had no snow, neither did my hillside, and it was very soggy. So I took pictures, and sent them to the borough manager, asking for someone to come and check the line. Move to Friday Morning, the water authority gentleman who came up three times over the next few days, was such a nice man, and he very nicely told us what the problem was, and what we needed to do to get it fixed. I called in every person I knew, even my uncle who was a retired plumber for suggestions, no one had a good one, so I turned to Angie's List, and good thing I did.

When I called Terry's plumbing, they were delightful, and Terry himself came out and took a look at what needed to be done. He gave me an amazing quote within my budget, and said that they would be back on Monday. Terry was the absolute best, he was respectful, honorable, and stood behind everything he said to me. The crew that Terry sent must be his A-Team because Jason, Jason and Tim were top shelf. They put me at ease about everything, and got everything taken care of and the water back on within just a few hours of being here the first day. They came back day 2 to straighten up the yard, and patch a hole in my basement floor where the new line came in.  The whole Job went off without a hitch, other than it being about 6 degrees outside the whole time.

They cleaned up everything very nicely, and gave me all the information I would need to keep myself safe going forward, and even let me know that my water tank is aging and we might want to budget for that next before it goes. Very professional, very good expert work and advice. I will use Terry's Plumbing again, and will recommend them to everyone I know. This was my first big hurdle as a homeowner, and Terry's made it easier for me. Can't thank them enough.

Daniel A.  was extremely professional and courteous when he came to do AC repair.  Got the job done in a timely manner and let me know how long it would take.

After paying them $300 to repair a hot water heater that is only 6 years old I was still having the same issue shortly after the plumber left.  I was then told when I spoke with them that the plumber would be back the next day, a Saturday.  When he never showed I called them and they told me he didn't work that day and he could come on Monday and replace the entire unit.  I asked about the $300 in parts and labor that I already paid and they said that was paid for the work they did and not relevant to replacing the unit.  I refused and decided to look at the unit myself.  I discovered that the unit was not getting any air as the intake was covered with dust and dirt.  The plumber had said he cleaned this area out and DID NOT.  After cleaning it myself I am back up and running but still out the $300 in un-needed repairs that they performed.

After scheduling an appt last week that was cancelled same day, I tried again. Today the technicians showed up for a few electrical issues and when they couldn't quick fix them (they tried for about 5 mins) , they said their manager needed them to install a generator for someone else so they had to leave. When I asked when they could come back he said they were really busy and it could be weeks and suggested I call another company. And then he wanted $111 for the gas/trip fee.  WHAT?!?!

I asked to be placed BACK on their schedule and if/when they show back up and fix the problems, I'll happily update this review (and pay them the one time $111 gas/trip fee).

$875.00 for a 2 hour job unclogging a drain pipe. Really? If a  person promotes themselves as a Christian that is a moral and fair minded person, as Randy Scribner did to me, they are not. Learn from my expensive mistake and move on to another service provider. Buyer beware. Dave Cope, Stanley, NC