Best Electric Water Heater Repair in Charlotte NC

Chad was great - responsive, reliable, thorough. Friendly and gave me a few extra pointers before he left. Would definitely recommend.

Happy with the result, great service, and price.

Alex was great to work with. Fixed some electrical problems quickly and for a fair price. Would use him again.

What a great company! We contacted Roby Electric for a couple of jobs that we needed done.
 We live in an older home, and the fuse box on the outside of our house was in poor condition.  And, the power lines  themselves were actually pulling away from the house.  We also requested that a transfer switch be installed so that we can plug in a generator to the house if we ever lose power.
Roby sent a technician to come and assess the problem and gave us an estimate. The estimate was very reasonable and we scheduled an appointment.
In a total of 3 days everything was done. They had replaced our fuse boxes and rewired the power cords to the the corner of the house where they would be more stable.  They also installed a new box with a transfer switch with room to add a bigger generator down the road if needed.
Every single person we dealt with was  pleasant, knowledgeable, and professional.

We will definitely use them again!

Yesterday ENECO  came from Hickory to tweak my HVAC, which he did a fantastic job on.  I really didn't expect them to come out on a Saturday and figured they would wait till Monday, but I got a call back quickly and he said he could be here shortly. The young fellow was named Adam and had been with the company for 9 years. To get to my attic access we had to walk around bins and big bags of decorations from Christmas.  I apologized for the mess and said it just needed to go in the attic when I got help.
He was so kind and gracious and offered to put all that stuff in the attic for me!  And it was a lot!   Then he gave me a few tips to make extra storage space with some of the plywood boards I had stacked up there. Adam was quite the professional during all this and I thanked him.  What an asset he is to his company,  and a blessing to me, to go above and beyond!

I am so disappointed. I had been working with Michael and son's for over a year as it was a well know company in a unknown state, we are from out of town. We had recently bought our home and because we were not ready to move into it we rented it out. Our tenants called with issues regarding the water heater. We decided to call Michael and sons because of the reviews and again because it appeared to be a reputable company. I was somewhat surprised at the manner in which the technician handled the appointment, he called to say I was endangering my tenants and that unless I did exactly what he recommended he would have to call the county but if I decided to wait or get a second opinion he would have to report me to the county right away. I was concerned for my tenants because the house had been bought less than a month ago and i had no idea what the previous owners had done. I also was out of the state and had to trust his words, again a reputable company. Well Almost $9,000 later we had a new heater and everything was up and running. There were some minor issues in the winter which they came and handled right away. So what is the problem you ask? We finally moved into our home (four days ago) and as I tried to set up gas in my name, the company refused, why? because the job was poorly and horribly done, the exact words of the Mecklenburg county technician (Piedmont gas). He  was also shocked about the price that i reported we paid and, the cherry on top, he could NOT put the gas as the job had NEVER been inspected and it was leaking which was a hazard. Mind you this job was A YEAR and a HALF ago so my tenants were in grave danger, possible not by us the issues this so called professional had told me over the phone, but by THEIR doing!!!!!! I called the company and explained what had happened, not only did they act nonchalant about it, they said they would send a technician over in a few days. Since I did not let go of the matter, I requested an emergency visit and also requested them to connect me with the regional manager. I am so saddened by all this because I feel this technician took advantage of the fact that i was miles away and literally ROBBED us blind!!!!! do NOT use this company!

I have used Jim Dickerson plumbing over the years, however will not use their services any longer. They over charge for labor and the cost of repairs. I had someone come out for 2 plumbing issues.. A leaking sink and tub. I was charged 3 hours of labor for sealing a leak under the kitchen sink and an attempt to repair the tub leak. The tub leak was not able to be fixed because of the need to replace a valve. The technician spent hours trying to find the water source in the house and then left to go get parts to attempt to repair the tub leak. I was charged 441.00 for labor and the cost of repairing the leak under the sink which was sealed.
After sending a request to speak with the technician to find out exact details of the work, their accounting department sent a return email only that stated they overcharged for the work done and credited 200.00. The total cost still remained at 288.00. I was charged for the time the tech left and attempted to find a part for work that was not completed. After knowing their inconsistency in their work, I will no longer use their services. Very disappointed.

Ok here is an update. Since I wasn't happy I called the company back. I spoke to Melissa very nice young lady. I told her that I wasn't happy and the issues I had. She listened and apologized. She said she would call me back. In 30 minutes because she had to look for my paperwork. She called me back this morning. And asked if someone would be home because technician is coming to look at problems. He did and was able to caulk the spot in my bathroom. Melissa called me to find out if it was fixed. I told her it was caulked. Technician had left. She sent him back to look at my moms bathroom. He tried to explain what I needed to order. She put someone on phone to speak with him. I will order piece I need and she said they will come to fix when it comes. This to me is good customer service. They are trying to make and unhappy customer happy.  I will give an update soon when just job is finally finished.