Best Sewer Services in Boston MA

I had a great experience with John's.  One of my drains stopped working, so I messaged them on Yelp.  I got a quote and they came out on the same day.  The normal snaking didn't work, so he popped open main clean out and pulled a rat out of the drain!!!

I had a nightmare situation with a toilet overflowing and flooding the place with sewage, on a friday evening. Chris and his team showed up quickly that evening and came back the next day to continue working on the problem till it was resolved. I highly recommend their services.

I had a great experience using Frank for his plumbing skills. I called him on a Thursday night and he called me back immediately. He came the next morning to fix the issue which was a fireplace gas leak. It was a very difficult task considering the confined access
point, but he completed the job through persistance. I most certainly recommend Frank to anyone searching for quick, honest and efficient plumbing services.

Great job! Responded right away can right on time. Charlie was personable and I could tell he really took pride in is work. The fee was reasonable and even told me what not to do. Would definitely use again!

Mike did all of our plumbing for a bathroom renovation, and all of the work to install a new heating system.  I would highly recommend him.

I had my downstairs toilet back up this morning. I called my plumber and he gave me the name of a couple of companies to call.  The first one I called said they could come in the morning, then I called Wayne's Drains and they said it could possibly be about an hour but would be as fast as they could.  Ten minutes later I got a call that they were on their way.  Tom M. was the person that did the job.  He was very professional, explained everything he did, and took care of my problem without leaving me a mess. I would certainly call Wayne's Drains again and recommend them to anyone looking for this kind of service.

Needed a water heater for an apartment building. His crew showed up on time and suggested a better water heater for a slightly higher cost guaranteed five years longer. He took the old one away.

Update to original post.  Seems there was a big mixup. Owner called me to apologize within 5 min of me posting review. The weekend, central  call center did not tell anyone this was an emergency so they treated and routed it as normal scheduling. I still have not used their services but can say the owner was genuinely concerned and wanted to make up for the miscommunication (and not even his fault). I would absolutely call them again for any plumbing work.  
Sunday afternoon and our main drain clogged. Needed emergency service. Website said the same- 24/7 emergency services. Quick response initially, then a few texted questions. I assumed they were trying to find someone who could do the work. Four hours later they texted back to say they could come Thursday. It is Sunday.

Great company.  Professional response The job was done on time without any problems
I would highly recommend this company.

Van saved our Thanksgiving! The pipe leading to the kitchen sink was clogged and he was able to snake the pipe and clear out the problem quickly. We thought it was a lost cause trying to get someone to come out the evening before Thanksgiving, but we found Alligators Rooter on Google and Van was at our apartment within an hour.

We had a shutoff valve fail in our basement and water was leaking everywhere. Randy and Robert worked quickly and diligently to fix the problem! Very friendly and knowledgeable. Would definitely recommend Sharp for any of your plumbing needs.

This is the only company out of many who didn't ghost us for toilet installation. All other plumbers tend to drop it once they learn that we just need toilet installation and no other fancy job that costs over few thousands.... These guys came in and finish in 15 min. Great work.

Anthony and Duane have been an amazing find for me and have bailed me out on two seperate jobs.  They gave great suggestions and didn't push extra items that weren't needed which is important in having good contractors.  I would totally recommend them to those in need of plumbing issues.

Came the night before Thanksgiving to clear out our bathroom sink drain. Extremely professional, very personable and did a great job for a reasonable amount of money. Definitely recommend him!

I had a flood from my AC unit. MacCO had serviced my unit for several years and then found out they did not actually service my unit- which resulted in permanent damage and a cracked drain pan. The flood seeped through my wall and into the hall and damaged my hardwood floors.  When I called them, they were rude and unpleasant.  Probably because I am a female.  When I asked the person they sent out, what should I do, the reply was not my problem, they were not help at all.  I had two other companies look at my unit, they both said same thing.  When MacCo replaced the coil, the person just dropped it in, never secured it, which resulted in the drain pan cracking and the resulting flood.  I have since spoken with other people in my building, they all say the same things - MacCo service people are rude and do not care and take advantage of people who do not understand their AC systems.

Blue Bear Plumbing Ripped us off ,$760 for 15 minutes worth of work. We had a leak in our basement. They knew we were worried about it, and we wanted to make sure we could get it under control.  Because we had water everywhere the ceiling caved in. It was a scary situation for us, not being plumbers so Here's is exactly what happened when the guy that came out to fix it, he looked at and said, it's  going to be $1,100.00 to fix one pinhole leak that they found. Then I got on the phone with our usual plumber that we use, (he was out of townthats why we had to call someone else blue bear) and He couldn't help us unfortunately. But as I was on the phone Blue Bear plumbing yelled up from our basement that ok I can do it for $760.00 (bargaining with us) He said I was looking at the wrong job invoice and I was asking the plumber that we usually use about the price, and then them changing the price, and Blue Bear plumber yells upstairs, I already made a cut and started the job. I wasn't happy, but what could I do and he knew I couldn't do anything. Then I asked about another foot of pipe that didn't look good. He said I can do that for another $200. I said what? for a foot, he said ok I'll just throw it in. They took advantage of our emergency situation. Charged also for an 8 inch step stool that was ours, that we provided that we let them use for $366.00. mind you the whole ceiling was open already because of the leak. $366 for the major access he called it going overhead with the 8 inch step stool. $366 for the pipe. $69 service fee just to come out. SO we called and just talked to John the owner. He said that's what he charges. I said you feel ok with overcharging us. He said yes I feel good and I'm not giving you any money back, you signed and said you were satisfied. We never said we were satisfied, he was yelling I'm not giving you anything. and Just a side note to add before this happened we had one of blue bears plumbers on the highway who drove right on our bumper as we were driving off the marshfield exit he went Pembroke way I said I'm calling your company and we did. We called and said what happened and they never got back to us. I mentioned it today and he said he never got the message, but we he did he said he'd mention at the next meeting. I mentioned to him and said thats a billboard, you can't do that. He only said what happened because Denise asked him, why they never got back to us on that. We said we have done work with them before, and we were surprised this happened and no one got back to us about the resolution. We said we would contact Better Business Bureau, and go through other avenues, he said go ahead because your getting nothing back from us. So this is a recommendation to you all, to NOT go through Blue Bear, We are Contacting the media too, and he said go ahead post it on facebook that he doesn't care, go through whoever you want. He said he said give us full barrel fight on facebook. He said go ahead. How we knew we got ripped off is because our plumber came back today and gave us the truth on how much it should be. Blue Bear said we are not some work out of your truck plumber who doesn't know what they are doing. Our plumber is a great plumber who is fair and would tell us the truth. We are Really frustrated, with this whole thing. It's bad enough we had a flooded basement, everything had to be thrown out, our furnace blower went because of it, Joey's handicap stair chair needs to be fixed because of it, our carpet, our floor, our walls, all the items, things we can't replace and we had to deal with Blue Bear taking what they wanted in our crisis on top of it all. Everyone else that we worked with us on the basement would never take advantage of us. This is unacceptable, and we just want our town and surrounding towns to know this is not a business to go with. We don't want anyone else to have to deal with this, its unacceptable. We will never deal with this company again. Live and Learn.

Tim and Jorge showed up and did an amazing job at our condo. They take serious measures for COVID (shoe covers, masks, and maintain social distance). They were very polite and easy to work with. Did the maintenance of HVAC unit and installed a whole house water filter and made sure to answer any questions we had along the way.

Their pricing is on the high end but they are extremely responsive and easy to work with.

DO NOT EVER USE THIS COMPANY! What a bunch of thieves they are. They came by on Monday, the day before 4th of July. I called at 7:51am Monday morning, and the lady on the phone gave me an estimation of a noontime visit by the plumber. Two men surprised me by showing up in the morning as I was getting out of the shower. No phone call to inform me of the schedule change. That in itself was not the problem. One of them mentioned that they were hoping to get all of their appointments done by noon and call it a day. I thought okay, no problem, glad I was home and heard their loud knocks.

Before I go on any further, I was quite surprised when I saw their van outside of our house. It said Crescent Plumbing. The number I had saved on my phone was actually under Executive Plumbing. Apparently some time between my last need of a plumber to this recent problem, Crescent Plumbing had taken over the number. I had good experiences with Executive twice, but this was my first with Crescent and will be my last.

Our problem started the night before. My husband tried to fix our leaking bathroom faucet. After taking it apart, he thought he figured out the problem. We hurried to Home Depot as it was nearing closing time and bought what we thought was the problem, a stem assembly replacement. So we bought 2, one for cold and one for hot. Went home and put the new ones in. The leak stopped because now there was no water flow. ??? We did buy the correct parts, but now we had a new set of problem. Something was plugging it. The next morning, I called the plumber, which I thought was still Executive. I don't even remember if the lady who answered actually specifying Crescent Plumbing. She must've and I probably just didn't notice.

They knocked, they came in, they heard what the problem was, they went upstairs to look at the bathroom faucet, one of them went down the stairs to get something from the van, he came back up the stairs, replaced this little doohickey thing at the nose tip of your faucet, both men went down the stairs, one went back to the van, one stuck around to fill out the bill and waited for me to write him a check. They were in my house for FIVE lousy minutes and gave me a bill for $165!!!! I kid you not. They were in my bathroom for no more than 2 minutes and they charged me ONE HUNDRED SIXTY FIVE STINKIN' DOLLARS. That little doohickey they replaced was an aerator that you can find in any Home Depot for 2 bucks or less. Still reeling......

-Beware pricing-

I still have found Rodenheiser's customer service to be great. As stated in my earlier review, I felt they had earned my loyalty through great service, and I continued to call them when I needed help two additional times. However, I will not be calling them again.

Last week I had them come to repair a main sprinkler valve. They quoted 3x !! (no exaggeration) what we had paid last year.  Yes, unfortunately we had the same issue last year. It's hard to price compare when companies charge you $75 to come out and give you a quote. But in this case we knew exactly what we paid last year and Rodenheiser wanted 3x the amount to do the same thing. So we walked away, lost the $75 trip charge and learned a valuable lesson.

When I mentioned how much more he was quoting, the Rodenheiser plumber (who was very nice and great to work with) said We are a premium company. We charge premium prices.  I did guess that I would pay a little more but would never have dreamed 3x more.  

I ended up calling a plumber based on a neighbors recommendation and  received equally great service and a reasonable price. I can't justify why such extreme price differences would be worthwhile.