Best Sewer Line Installation in Boston MA

It's not often that I feel compelled to post a review on Yelp.  Frank has earned and deserves my positive review.  Here's my story ...

My 89 year old parents live in a house that has very old plumbing.  After other plumbing  companies told them that their bath fixtures and pipes could not be repaired and they would need all new plumbing because the parts did not exist, I searched further and found Frank Formica plumbing on the internet.  I called him and he resonded immediately and went to my parents home that same day.
He approached the job as a 'repair' and found the necessary parts from plumbing suppliers (same day!) and made their sink and shower as good as new.

Frank saved my parents over $1,800 by repairing the leaks vs. installing new fixtures, pipes, and sink and cabinet.

Frank, if you read this, I pass along my gracious thanks and appreciation for choosing to not rip apart my parent's bath because it would have been disruptive and uneccesary.  I also want to thank you for your patience with my Dad's lack of hearing and confusion and my Mom's never-ending questions!  If you can please my Mom, you are a saint.  REALLY!  

I will gladly chat with anyone who would like more information about my experience.

Mike Richard has done outstanding work at our home over the past 8 years. He works so efficiently he actually jogs to his truck and back to get any needed supplies. Mike is always timely and communicates about any issues that he finds, offering various solutions. Most recently, he put me in touch with other contractors that have also done superb work.

Ernado and his team were nothing but The Best in the Business

At 71, I have had the good fortune to work with many professionals, Ernada and his team can match or better these many professionals.

The price was right, they arrived on time, all plumbing was done well, There was a hole that need to be placed in the wall for use in the future Ernado was very meticulous to minimize the opening and he made the hole almost invisble.

He and his team are professional, they arrive on time, get to work, meticulous in their work, get the system going well and reduce any damage that needs to be covered.

I would hire him again in heart beat,

Very happy with these guys. The owner, Leo, was quick in getting back to me this fateful morning, when we found the basement flooded with raw sewage--on a Sunday, of course. Communication was excellent: he told me he'd have somebody to my house in 2-3 hours. When some other emergency called his technician away, Leo called back immediately to let me know but told me I'd be the next priority, and I was.

They're not the cheapest, but I decided to go with them because I was worried about the age of my sewer pipe (my house is over 100 years old), and Z Plumberz is one of the few companies that have the latest technology to deal with old, damaged pipes.

When looking for help, I had read a horror story told in a review on another local plumber who damaged a sewer pipe while snaking it. Their insurance company refused to pay. The bad plumber apparently hadn't used a camera to assess the condition of the pipe to ascertain whether it was already damaged. So sue me, he told the person, who had to spend $10K on repairs.

I shared my concerns about that with Leo at Z Plumberz, and he told me that they wouldn't snake without first using the camera to make sure the pipes were in good enough condition. What if they  aren't? I asked him. He told me that his company has a way out of that problem: they use what's called trenchless sewer line repair, which is utterly awesome: it's a repair method that allows plumbers to repair your pipes underground, negating the need to dig out an entire trench. Absolutely do google that term - trenchless sewer pipe repair - if you have sewer pipe issues in an old house. Do be careful, though: one drain expert told us that a crooked plumber out of Saugus has been offering this type of service (it's pretty newfangled, and only about 3 plumbers in the area offer it, we were told) but was charging people the cost of photographing their pipes, claiming to show them images of clear pipes, but in actuality those were old photos of somebody else's pipes and hadn't done the work at all. He was convicted, we were told, but he's used 3 different business names, all based out of Saugus (sorry, legitimate Saugus plumbing/sewer pros!), so it wouldn't be surprising if he popped up again doing the same thing.

At any rate, my situation wasn't that dire. The problem wasn't with the pipe outside the house. Rather, My tenants or somebody else had flushed wipes - that horribly common cause of drain blockage. They got stuck in the drain trap, and the drain backed up. It was straightforward to fix, took an hour, and the cost was $290.

The technician who came - I think his name was Auden, perhaps - was equally professional as Leo, communicated really well, and was very informative. He did a lovely job cleaning up with his shop vac, though of course we had to get down there with a whole lot of bleach afterward, so that was our Sunday.

I'd highly recommend Z Plumberz. I would have also been happy with John's Sewer, I think. They  sent somebody in a really timely manner to suss out the situation, and he was great. The only reason I chose Z Plumberz was because of their ability to do trenchless repair if needed: a technology that even the John's Sewer tech said was cutting edge and top-notch.

Our toilet flooded and we suspected a lodged child's toy.  Sharp Plumbing was here the same day and got the toilet cleaned out.  It was not an easy job.  Thank you Robert and Ryan!
Ryan also explained the cost as we went along so I knew what was happening and cost.  Golly, he must have showed me the costings 3-4 times as the projects went along.  Very reasonable.  
I had asked Sharp Plumbing to have their plumbers also fix our faucets that were leaking in the same bathroom.  Again, not a simple fix.  They needed to clean out under the sink in order to fix the faucets and when all was fixed the undersink area was straightened!   Thank you.  
Whenever Robert or Ryan had to go back to their truck they removed their protection booties.  I appreciate that they cared about keeping our place clean - especially with a toddler around.
When I called Sharp Plumbing with a question about one faucet, Robert and Ryan were back the next day.  That's service!  
I haven't done well with finding good plumbers over the years.   Sharp Plumbing is now my plumber!

Daniel was able to solve a plumbing problem I had that a previous plumber tried 3 times to solve but couldn't.  He did a great job, was reasonably priced, always on time and cleaned up after finishing his work.  I was so impressed I hired him for a second job on the spot.  I would highly recommend Daniel for any plumbing issues you may have.

Tony's great. He's responsive, dependable, and gets the job done right. I always call him first when I have a plumbing issue. When there's an emergency, he'll go above and beyond to address and fix the issue.

I wouldn't of gave these people one star if I didn't have to. I called simply asking what time they would be down and the guy was screaming at me telling me to find someone else. He then hung up on me and I called back asking for the boss he continued to scream and me. I actually cannot believe I was treated like that. DO NOT use these people. Disgusting I'm so upset.

We wanted to replace the water main pipe into our house. Kevin was prompt and responsive in providing an estimate as well as during the entire rest of the process -- contract signing, work execution, follow-up paperwork. The crew came on the agreed-upon day and executed the job quickly and as planned. I would highly recommend Aruda and the work they do.

Nick did some work in my apartment last year. He himself was great, responsive, nice, but some of his workers were not as good. They installed the rough plumbing in my shower incorrectly - while telling me they had no idea how to put it in, and me trying to insist that Nick come out and supervise - and I had to engage the tile person to come back, tear out the tile, and redo it. Nick is a nice and honest man, so he paid for the extra work - but the whole thing was pretty stressful, and I wouldn't feel comfortable calling them back unless Nick or some of his top workers were going to be on-site.

Great to deal with.  Competent. Efficient.  Reasonable pricing.  Gets the job done.  Installed an indirect domestic hot water system that works perfectly.

I only have positive things to say about this company.  Fast, reliable, and easy to work with.They responded to my inquiry and were able to be on site promptly.  Will definitely use them again.

Great experience with All Drain Services.  Called for emergency toilet blockage issue that resulted in large quantity of water leaking from underneath toilet and through floor to lower level floor.

The representative was quick to call me back, offered to come late in the day on the weekend (6-9 pm) and kept in communication via cell phone prior to his prompt arrival.  

He quickly diagnosed the issue, removed toilet, snaked drain, fixed leaky seal and replaced toilet and cleaned up all his mess.  

Couldn't ask for better service...great job...thanks!

They came, they saw, they serviced!

We wanted a basic boiler service and a basic HVAC service. I reached out on Monday and by Thursday they were here. Robert came and he was friendly and helpful. He had a nice demeanor and we would certainly hire him again to come.

Boston Standard was more expensive than other options, but they said they'd move quickly starting the Monday after we signed and ending that week. We naively trusted them.  

What should've taken 4 days turned into 3 weeks. Along the way the communication was terrible - they were constantly either pushing out the work, showing up later than they said, showing up when they weren't scheduled, or not showing up at all. And then they tried to blame delays on us rather than take accountability.  

All of this was extremely challenging when we were simultaneously working at home, trying to participate in Zoom calls, and keep pets out of the way of work.  

Beware of delays, broken promises, terrible communication, and paying more than other providers.  

On the positive side, the crew that performed the work was friendly and professional when they were on site. But even they were blindsided when folks like the electricians didn't show up, which meant they couldn't finish their work either.

Don't call anyone else. If these guys will come to your house, hire them. Anyone saying they are expensive does not realize the quality of work , professionalism and customer service that they are getting when you hire Rodenhiser.

Great service and HONEST pricing no jack up after the cost. The workers treat me like family. Well verse on their knowledge on explaining the job in my language and not their terminology is great.
Great is once a year Papalia Home services comes out and check on things.
I been with Papalia Home Services for over 2 years.

I called for HVAC repair at the start of the cold weather and they said someone would be out later that day -- even giving me a time window in which to expect them. They then canceled last-minute during that window, leaving me without heat after I had already turned down other companies due to my exising appointment with them. The best they would offer as a rescheduled appointment was not for another month.

I took a chance on a company without any reviews and this is the result. Call them at your own risk.