Best Electric Water Heater Inst… in Boston MA

We LOVE you guys!!!  Our family has relied on Mitch and Tommy (and Jodi!) for at least 15 years now.  They are unbelievably responsive, honest, and do amazing work.  And such lovely people.  Mitch once spent hours and hours at our house in the middle of a MAJOR blizzard, right before Christmas, as our failing burner began spewing carbon monoxide.  He dealt with the gas company, the shutdown, and all the other attendant issues while I scrambled to find temporary housing.  He miraculously managed to find us a brand new furnace that arrived within days.  (Just try to get a burner installed over the holidays when the region is at a standstill due to feet of snow!).  We moved back home Christmas eve, barely missed a beat, and our young children had the holiday they had expected.  Years later, still grateful.

My dad used to say that one of the most valuable things as a homeowner is having a great plumber.  Well, we do, and would recommend Consolidated to anyone in the Metrowest area.

Andrew is exceptional! In addition to his technical skills he is very professional, personable and flexible. I can't say enough about his strong  work ethic and willingness to ensure high customer satisfaction. Do yourself a favor, hire Andrew and you will be pleased with his work and all aspects of your  project outcomes!

When our water heater broke, they responded quickly and came on the same day. Welter was super nice and explained everything what was wrong and how to fix if the same thing happens next time. He never pushed / forced to buy or replace anything and gave us some options. We had a great experience with them and definitely we will use them whenever we need! Highly highly recommend!!!

Outstanding service! Pat is a stellar plumber and business owner. He quickly responded to our online request and offered help over the phone before we had even agreed to use his services. He and his assistant were professional and cordial as they successfully installed a new water heater and snaked our basement pipes. He double and triple-checked his work and made sure everything was fully functionally before leaving. He even stopped by and dropped off drain cleaner, free of charge.

All of his work took place during the initial stages of the COVID-19 quarantine and we appreciate his generosity and hard work during this disruptive period. We highly recommend Pat and his company for any homeowner's plumbing needs.

we had an oil burner service company for 20 years and the owner retired a few years ago.  we thought we would never find that level of service again. we decided to convert to natural gas, and we used mainstream mechanical. we also installed a whole house generator.  these guys do great work, are professional, and know their stuff!  we are always assured that no matter what time of the year, day or night, if we have a problem they are there!  we highly recommend mainstream.  Lisa and Richard M.

I am very pleased with Z plumbers.  The handle of our kitchen faucet broke off one evening.  I contacted Z plumbers about 8PM and spoke with a third party operator.  She forwarded the info to Z plumbers and I received a text back at 1030PM.  The owner called me at 730AM the next morning and asked me to send some pictures of the faucet.  He contacted the supplier and got information on a replacement part within an hour.  I decided to just replace faucet.  The owner was booked for the day but squeezed me in first thing the next day.  Later that day, the owner texted and said that a crew had finished up another job early and they could be out by 4PM.  There were two plumbers, Aiden and another young man who I didn't catch his name.  These gentlemen were terrific, both professionally and personally.  They replaced the faucet in about an hour and our kitchen was functioning again all within 22 hours of my call.  Good (and reliable) plumbers are very hard to find in the Boston area.  I can't recommend Z plumbers any higher.

Bill did an exemplary job. He is extremely responsive, knowledgable, and a pleasure to work with. His customer service is second to none. He took excellent care of our furnace and addressed all of our concerns. I look forward to hiring him again in the future.

had them put in a new boiler and oil tank they did such a great job. I could not believe how quiet and efficient they were  they left the place cleaner than when they came. All workmanship was top notch and very professional .If you need service or a new boiler these are the people to call. Thanks to all the crew and the girl who called from their office you are the best

Mike is great and professional! He swapped out two pipes/hose connections for me efficiently and reasonably priced. Would hire again!

Rich saved the day when our water heater decided to turn into an indoor fountain.  He answered my call promptly, even though he was on another job, and came out on a Saturday morning, with a replacement.

Not only did he do a top-notch install, he even cleaned up the previous frankensteined copper piping coming to the tank, and filed a permit with the town for us.  Rich's work is professional and neat, and he was charming to chat with as he was working.

Someday, we may have him straighten out the odd spaghetti of radiator hoses that were installed by whoever the previous owners hired.  But for now, our basement is dry and we have plenty of hot water.  Thanks Rich!

Great service yesterday.  We live in a condo with a unit below ours.  The seal on our toilet broke and was leaking water into our neighbor's unit below. We needed fast service so that it wouldn't cause too much damage. We called and someone was at our door within 45 minutes. They did a great job, the plumber was professional and the job was done right.

Last year mid-July my husband and I decided, or should I say our HVAC system decided it was beyond repair...we needed service now!  We interviewed a few specialists with our biggest criteria being how fast can you get it done...it was hot!

In steps the owner Jonathan and the Green Energy Mechanical team!  GEM (indeed they are) thoroughly explained our mechanical options and price points, his administrative team took care of the building permit, submitted the proper insurance docs to our condo association, resourced a top-notch electrican and professionally dealt with our overbearing neighbor while still managing to finish the job on time!

Our winter heating bill was considerably cheaper and the new ac is cranking out that cool air like a champ!  Overall the GEM team was professional, we had outstanding customer service and our job was priced right!  Highly recommend!

Thanks again!

Very responsive, fixed my heating, fair prices,  Covid-19 precautions taken - would definitely recommend.

We signed up for their maintenance plan last year and definitely had a rocky start with things (two appointments we had were cancelled by Boston Standard). However, since my initial review the new customer service manager reached out almost immediately and scheduled someone to service our HVAC the next day. The technician was wonderful and very knowledgeable. I'm hopeful this level of service will continue and appreciate their sense of urgency in making things right with us.

We had an issue with the sump pump not working properly. Travis responded promptly and was able to get it repaired quickly. The scope of the work and charges were explained clearly. Thank you for your service!

My garbage disposal got clogged: the machine was working but the content of the disposal, ground, did not move through.  I disconnected the plumbing coming off the disposal and found that water that I inserted from above would came out easily.  Therefore, I thought there must have been a clogged pipe downstream, which was unaccessible to me.  I called MACCO and described what I just wrote here; they gave me an appointment for ONE WEEK later.  They also told  me that I would have to pay $ 320 minimum, regardless of how short or long the job was going to be.  When the plumber came he spent a good amount of time doing the same thing that I had done, and told me that he could not fix the problem and I needed a drain guy.  He even called his dispatcher (same person I had talked to, who confirmed that they do not do that type of work.  
I then called their office and said that I did not feel fair to charge me because they should have said right away that they could not do the job. The person on the phone just continued to repeat that I had accepted in advance to pay and that I had not told him that there was a clogged drain, which ridiculous because I knew that it was not a leak and that I had told him that I thought there was probably some obstruction downstream.  I even offered to meet in between with the charge because I understood the man who came had spent some work time, but there was no chance.  Eventually I paid.
I later called a drain company, they came the next day and in 15 minutes they got the job done, for $ 149.
I clearly will not use MACCO again and I would never recommend them to anyone, and I told them the same.

Though you may receive good service, you will pay through the roof, and then if you seek feedback on why the cost is so high, the owner will yell at you and berate you.  

The service provided by Andrew Fodera, the plumber who provided my service was great. He was on time, respectful, answered questions and very helpful. However, you will pay through the roof for the service.  Andrew came to my home twice for no more than an hour each time to assist with a leaky kitchen faucet and continuously running toilet.  I was informed I needed to replace the kitchen faucet and he adjusted the chain in the tank and tightened some bolts.  Andrew returned to install a new kitchen faucet that I had already purchase.  The total for the two visits $791.96.

Feeling this was very high for two hours of work, I contacted Ron Pescatore to inquire about the bill and understand the charges. Only to have him yell at me on the phone and ask me repeatedly what I thought his time is worth.  I indicated that I expected to pay a reasonable hourly rate, but am very surprised at 2 hours of time for the work provided totaled nearly $400 an hour.  He continued to yell over the phone about the cost of his trucks and time to drive to my home stating more than an hour to drive each way.

Be advised, you are paying for labor, owners time to coordinate, drive time and god knows what else.  I take responsibility for not getting a cost estimate prior, I have learned my lesson.

I will pay my bill, but I would recommend that no one hire this company, given the high prices and the treatment you may receive from the owner if you reach out to better understand the cost.  Just know that with this company, you will pay through the roof for basic plumbing needs.

If i could give -10 stars I would! The new ownership is not worthy of Michael's name. They showed up and charged $388 (COD) to replace a part that was not even the problem. Then when I called and spoke with David Russo, the new owner, he would not stand behind his work and said his guy did replace a part and that it might be an electrical concern. WOW, funny thing is, I said that initially. Turns out, after hiring another plumbing contractor, they replaced a relay and that cured the problem. I would find another plumbing contractor!!!

What a horrible experience. Technicians came to repair my toilet. They removed the clog and charged an exorbitant amount. Now having talk ken the time to get other quotes retroactively I realize I was overcharged by several hundred dollars.

There were smears of brown left on the bathroom on floor and tub and a smalll trail of water over the entire first floor that dropped from the equipment they used.

I was prepared to accept being overcharged and for a sloppy mess that needed to be disinfected. Hi were the toilet overflowed the following day. My nanny unclogged with a plunger and ddisifected the bathroom and didn't tell me. The next day tthee same thing happened. I called asking for someone to come out the next morning. I was told I would have to pay again. They only guarantee for 24 hours. Even though it was not functional within 24 hours and a toilet I just paid nearly 600$ no longer works because it was 48 hours until it was reported they expected me to pay again.

I have never had such terrible customer service with any service industry. I am disgusted and will make certain no one I know will ever use this company.

need better customer service. i called to get my ac fixed operator lisa ann told me that nobody was available to help me that i could probly get someone first thing next day. told her my sick dad is staying with me could they get someone out here quicker. she said no not until tomorrow thats just too bad with a real attitude. gets someone who can talk to the customers nicer.  i called nicholson they came the night and fixed it