Green Energy AC Heating & Plumbing Repair

Today Phil from Green Energy came over to work on our central air conditioning system. He was thorough, checked out every possible problem and then gave us his recommendations. He took excellent notes on his work and concerns. The cool air is flowing again and we are hoping that his efforts will solve our problems. He was a pleasure to work with and I highly recommend him!

Our old central air unit was not working and my husband gave Green Energy a call and they arrived on time on the day we had scheduled.   Because we don't plan to be in our home long term we were looking for an inexpensive fix rather than replace the entire unit.  Matt was super understanding and offered us with reasonable priced options.  He was able to repair our unit at 1/5 of the cost of what we anticipated and he fixed it that day.  We highly recommend Green Energy!  We will go no where else for ongoing maintenance and repair of our central air.

We used Green Energy Mechanical to change our house from oil heat to electric heat pumps. We already had forced air, but they replaced all of the ducts on the first floor and extended them to the third floor.

The owner Jonathan was the first person who came to our house. He and his colleague carefully took measurements and temperature readings throughout the house and then showed us their proposal. The whole consultation took a couple hours and was at no cost to us.

Green Energy was the fifth and final quote that we got from HVAC companies and it was the one we chose to go with. They seemed to be up to date on modern technologies and talked about going to conferences and learning about new techniques.

The plan for the HVAC renovation was elaborate and EXPENSIVE. I don't necessarily think that it was too expensive for what we got. In fact, I genuinely think we got a deal! They gave us less expensive options but we chose to go with the most expensive one. That was our choice.

Three guys came to our house 4-5 days a week for about 2-3 weeks. The main guy was named Endrit who was clearly an experienced professional. We loved the ethnic and racial diversity of the crews. They were all sooooo nice and friendly. I felt very comfortable with them. They were also very clean, always putting down tarps on the floor.

The only issue was with the electricity. They failed to identify that we didn't have enough electricity coming into the house from the street to support two heat pumps. They were kind of embarrassed but we understand that Jonathan isn't an electrician and didn't know. So, upgrading our electrical box was an unexpected expense that we HAD to do midway through this job. They set it up so that we could have AC in the summer, but we had to upgrade our electrical before using the heat.

Communicating with the company went pretty smoothly. We could email office people or text managers and installers. They were pretty responsive. In fact, we came away with the thought that Green Energy is our favorite major contractor that we've ever worked with! I know that we were annoying at times but they never ever let on that they were bothered. They patiently answered our questions again and again!

Green Energy did a final check of the HVAC system in the summer (with AC) and in the fall (with heat) to make sure that everything worked properly. They submitted our rebates for us to the state and it was SOOO nice to get a little money back.

In the long term, we are eager to continue working with Green Energy. As part of this HVAC renovation, we have a warranty with them. We need to have them come and check on things every year which gives me peace of mind that the people who know our system best will be the folks maintaining it.

When you need HVAC work, the second worst thing is to find a company that does incompetent work.  But the very WORST thing is to find a company that will try to rip you off, because you're not a HVAC professional and they think they can steal you blind and you won't know any better.

I don't want to get into too much details here, but I asked these guys to come look at a problem. I thought it might be a relatively small fix. They quoted me a price well over $4,000.  That's not an amount I would pay without getting a second opinion.  I got another company, and they ended up fixing my entire issue for $750.  Wow.  These guys were not just ripping me off, but they were really greedy. I would have paid if they said $1,000, or maybe even $1,500. But once they said 4 or 5 thousand, I got suspicious. I was right.

So, yeah. If you have too much money and want to get ripped off and overcharged, this is the company to call. BTW they try to push a annual membership where they charge you about $250 each year, so when they do come out to for service they only charge half the $150 minimum visit price. So, that means you are paying $250+$75= $325 for that one trip. Nice deal!

Had great service in Needham with this company. Kendall was great, very professional, and actually explained everything to me. Kendall was very down to earth , answered every question I had. 10/10 recommend. Ask for Kendal.

Irvin came as an emergency on call service for us. We had some questions and not only did he answer them, but he also took the time to fully explain how it all worked which gave us a peace of mind! He also explained it nicely in layman's terms! He met our expectations throughly and professionally. Truly appreciate his knowledge and service tonight; thanks again man 10/10 would request him again if it were possible!

Green Energy did a top notch job of installing a heat pump system on my home.  Everything from the communication, the install itself to the paper work and rebate submission, they were just awesome.  

Rarely do I trust contractors enough to let the run everything but sign and pay but thats how it worked with Green Energy.  

I can't think of a better company to work with if youre looking at getting a heat pump installed!

I gave them 5 star review last year for their professionalism and comparative  price. However, thing changes after a year unfortunately.

My same AC leaked on Sat, i called them for service. The Tech said that he would come in in 30 mins. 45 mins later he called back to confirm  that I would have to pay $175  for service fee because my annual maintenance contract with them expired 2 months ago. He also said that if I wanted to renew contract, $175 would be credited to my account and the office would call me next week to handle paperworks. I agreed and be fixed it.

When i called the service today. The lady was rude. She could not answer any question i had ( how many time/ year for clean&check service, how many unit that will be covered.,, ).

When i mentioned the $175 credit, she said that Tech was giving wrong information. It was not part of contract.
I know people make mistake but it was verbal agreement between my business and your employee before he worked. Whatever he said, you stand behind and take responsibility.

She was rude and always interupted me on the phone. Stay away from this business. You got my $175 but you lose a regular customer.

I really enjoyed working with Green Energy Mechanical for our furnace replacement. It is clear that Jonathan knows a lot about the industry and gave a thorough outline of the options. We had a great experience with them.

Green Energy installed a ducted Fujitsu heat pump for my house in late 2015. At every step in the process they were professional and responsive, and I was very happy with the install. The system just had its first failure, and they resolved it quickly and for just the $99 service call fee. Again, the service tech was professional and very competent, and I couldn't be happier with the response.

I am now considering them for replacing my boiler and hot water system.

I am incredibly happy with Green Energy Mechanical and cannot recommend them enough. They were responsive, professional, and completed a beautiful job. We had a very challenging project where we wanted to convert from oil and radiators for our heat and window ACs for our cooling to all electric. We had to go with a ductless system because of our home. The job included: removing oil tank, boiler, radiators and corresponding piping, installing an electric water heater, and installing 8 mini-splits on all three levels of our home on two separate systems. They charged about the same as other competitors, but offered up to $7,500 in rebates with MassSave and a much faster turn around time. Once we signed the quote, we  qualified for the MassSave $25,000 0% APR loan quickly and installation was confirmed for the next week. The job took 6 days, and their crew was amazing. They cleaned up at the end of each day, would give us a verbal report on what had been completed that day, and what they planned to do the next. We now have a much more efficient home and it looks amazing!

Jen and Jonathan at Green Energy Mechanical were great to work with. After getting several (5) different quotes, Jonathan clearly stood out. He spent 45 minutes with us for a walk through, clearly explaining everything they would do. The price was competitive and the level of service was great. Both he and Jen were easy to communicate with if we had any questions or issues and we are extremely happy with the end result.

We contracted Green Energy for the installation of a new ac system and a conversion of an old steam radiator to forced hot air.

I would highly recommend them.

Last year mid-July my husband and I decided, or should I say our HVAC system decided it was beyond repair...we needed service now!  We interviewed a few specialists with our biggest criteria being how fast can you get it done...it was hot!

In steps the owner Jonathan and the Green Energy Mechanical team!  GEM (indeed they are) thoroughly explained our mechanical options and price points, his administrative team took care of the building permit, submitted the proper insurance docs to our condo association, resourced a top-notch electrican and professionally dealt with our overbearing neighbor while still managing to finish the job on time!

Our winter heating bill was considerably cheaper and the new ac is cranking out that cool air like a champ!  Overall the GEM team was professional, we had outstanding customer service and our job was priced right!  Highly recommend!

Thanks again!

Professional, efficient HVAC service. Our AC wasn't working, and they were super accomodating, gave helpful advice, and are very much customer-focused.

We used their service twice and both were awesome and professional. The first time I called, we were 1 day before Soft opening event and nine HVAC system in my store worked!they sent Terry on the next day to save our big day.

The 2nd time call after a month for different issue, Jan the phone operator recognized me and my business immediately!!! Very impressive. Then, they sent Terry out again in an hour.
Terry is professional and responsible. We talked a bit , and I really appreciate their customer service and caring. We signed 1 year service contract with them.

Highly recommend Green Energy Mechanical

Our Burnham boiler has been giving us issues this winter after just purchasing the new house over the summer. We've come home a number of times to no heat and a cold house, but had luckily managed to YouTube our way into figuring out fixes. This time unfortunately we couldn't figure it out and needed to search for an HVAC contractor. Green Energy was the first company I could even get to answer my call. At 9am Melissa was able to set me up with a day of appointment, Terry was at our house by 1pm. Since this boiler type is still new to us, Terry was great with explaining the workings of the equipment, and just some general tips for upkeep. It ended up being a simple fix with a loose relay, however I would of never been able to figure that out on my own. Terry ended up also doing a general servicing and cleaning of the unit, which they recommend annually to help the equipment last longer (we're positive the previous owners never did it). I would highly recommend Terry, he was knowledgeable and overall good guy. We also plan to sign up for their annual membership program and use Green Energy moving forward.

I'm very satisfied with the service this company delivers. from the first visit to the installation day.  i needed a new furnace and AC after getting couple of quotes with other company i felt green energy was the most affordable and offer better package. The communication between the office and their customer is greet makes the entire process run smoothly, Jen was great always very prompt with her emails and calls. Jonathan was very knowledgeable of  product and very accommodating with any concern. my insulation date was end of August 2016 it took one day and im a happy customer!

Thanks so much for great and smooth process.

I would like to give them no stars but that is not an option.  We had a terrible experience with this business.  A year ago, we had a heating system and a humidification system installed.  Jonathan, the owner, was out on vacation and had his crew come and install the entire system.  The first thing that we noticed was the loud sounds coming from the unit and they came back twice to try and fix it but couldn't figure it out.  Then the humidification system leaked -- they came back to try and fix it and had someone paint the ceiling.  We thought they were great but then it happened again and worse this time.  We had a huge leak in the attic -- thankfully my husband is handy and was able to turn it off.  This time, they said they couldn't fix it and offered us $200 as a refund for the humidification system.  I told them I wanted a working system not $200!  He said that was the best they could do and refused to pay for someone to paint the ceiling again.  We have since asked for an estimate from two other contractors to fix it.  they said that the humidification system NEVER should have been installed in the attic in the first place, second the sound was due to the fact that the duct work they used was incorrect so all the duct work would have to be replaced.  Their estimates cost more than the original system!!  Do yourself a favor and do not use these people.  I will be making a complaint to the BBB as well. I am happy to speak personally to anyone who wants to discuss our experience.  I don't make bad reviews lightly but this is ridiculous.  I have a whole system in my attic that does not work and a loud humming sound that wakes my little one up every time the system goes down.

We recently had Jonathan Neves and his team switch an old oil furnace out for a new gas furnace with on demand hot water.  Working with Jonathan and the rest of the team was a great experience and they were very professional.  Despite losing an entire day of work due to one of the guys having a medical emergency, they still finished within the 3 days they originally quoted.  The new system is much more efficient than the old and is quieter, smaller, cleaner and probably safer.

We found Jonathan and Green Energy Mechanical through a family member who also had a new furnace and AC unit installed. Needless to say we both had great experiences and will be using them again in the future.

Great service, very satisfied with everything! I had no heat in my house, I gave them a call and they arrived at my house within an hour. Very professional, prompt, honest and knowledgeable. I would highly recommend this company to anyone.

On March, 2012 i contact Jonathan neves, to install a central air at my house, him and I agree to $4,500.00 for the installation of my unit, he will do all the installation plus he will buy the vent the need to be install. the rest was from me, a 5 tons carrier and all the rest..He promise to come here April 2nd of 2012..I give a deposit of $1,500.00. On April he got as he promise to work, contract said 3 days to finish the job..they work till friday, in no even have was done he ask for another $1,500.00 I paid that as well, and he took off for the next two week, without saying anything..I try to contact him, in two weeks later employer come to finish the job..One of his employer felt true the celling the part of the damage was repair. 3 weeks later, i ask for proof of ins. the work was going on at my house..he complain the he proof it, in come with his sister, saying I do not want to pay the rest of the money..After telling the job, its no done, in I want the paper about the job, he complain all was done, but he call his ins. they tell him I was right about the paper..he promise to come back with paper in finish the job..he left with AC working, but only worked for 2 hours or so.So I called him to come back in fixe it, he say he didn't know when he can come, i said i will call someone else to come in fixe it in he will pay. .I send him a video the AC keep stopping and trying to come back on but it do not..He said this...the 1st time electrician wired it wrong. If your filter is dirty then you will waste money paying someone to come and tell you the same thing. Turn the AC off for 1 hour with the fan in the on position,replace the filter, Then turn on the system with AC. Make sure to not put temp too low or the indoor coup will freeze.. I did all but nothing start, I send another video, the whatever U read here, I have it with text with him so the video as well. I look on the internet in here is what i found. 5 ton central air should have 30x36 grill(2-18x30 filters) (30x36)144*288=2160 max cfm..Why I look at it? because he only install one 2x18 filter..So the AC was looking for the right size.. fallow week, he come, i show him, he went up, in he decide the I was right, so he order one of his employer to install one more, so one more hole on my celling.. two weeks later, job done, but no all, but I want them out of my house with all the dust all over plus dirty all over( i have the photos for that as well) ..Well paper come, he call me to ask again for the money the was $1,500.00. I tell him to come in I will pay, he said over the phone I said no, so he come I paid...AC working great, but on Nov, heat didn't come on, was spark, I call him, a week later he send someone the fixed it..great all working great...A week later the fan on top come on, I call him, someone come was a wire the need to be exchange..great all working great.. may 2013, I want AC on, he come the problem again, AC want to come on but exact what it did in the past happen now, (I have the video, and I replace all the filter) I called Jonathan, explain, he said he do not remember that happen before, I ask to come, he said he to busy in without saying anything else hung up. So my warranty of my unit work for a year its not up yet. To me he is a person, the want just the cash, in careless for a good customer, each one of the employed tell me how bad he is, in I should hold last payment, but I put trust.

In another way, this person, do not know what he doing

Green Energy Mechanics installed an AC system for us. They were great to work with, pragmatic in their approach and gave several options for hardware choices. The AC is working well, the duct work has been done in a way that is least visible and the unit is very quiet.

I was thrilled with the level of service I received.  They are extremely knowledgeable, honest, and straightforward.  They fixed my heating issue very quickly.  My wife and I had been victimized by another company, and Green Energy Mechanical literally saved the day.  I highly recommend them for any type of job, no matter the size or complexity.

We sigend up with these guys and had our HVAC systems installed in early August. The installers were outstanding.  Justin is a rockstar, he knows his stuff.  He's very meticulous and spent the time to explain how things work.  Larry is witty and was very diligent.  I'm very happy with their work.  I would have given them 5 stars, but the only drawback was the communication took quite some time before we finalized things.  Overall, the pricing was reasonable, the workmanship was excellent, but the communication could need a little improvement.  Otherwise, we're very happy with the project.  I would definitely recommend them to do your HVAC install or service.