Best Septic Tank Cleaning in San Jose CA

Khan is great. Came very promptly and worked fast and efficiently. Was very nice and would highly recommend this company. Will definitely use them again.

I have family coming over for Father's Day this weekend, and our kitchen sink stopped up! Couldn't run the sink or the dish washer. Called Drain Master after reading Yelp reviews, and have the same feedback. Edward is a nice guy, came over right when he said he would (between 11 & 12, got here at 11:30) with a helper named Dave. In and out in under 1/2 hour, and now we can clean up and get food ready for guests! $125 with a 60 day warrantee if it backs up again. Awesome!

Very responsive, fair price and when I needed them to come look at something else that could've been related to my initial issue, helped me discover the issue and told me all my options. Definitely, they are going to be my go to plumbers for my old Craftsman house.

Tino was very prompt in calling back and showing up the same day. He replaced 3 toilets in half a day and made sure the space was cleaned up before he left.

Twice now I've had the very BEST service!!! Great smile, kind, and so very professional. When you receive service beyond reproach, with honest and integrity, you know you've got a winner!! Thanks again for fixing my drain and toilet: from San Leandro...

Got a water heater not heating up on a late Friday afternoon. Pilot light was out and could not be re-lot.  Alex came out right away to look at the problem.  But he was not able to fix the problem since he doesn't replace thermal couple. I was surprised.  Instead, he suggested replacing a new water heater.  I have dealt with 20+ water heaters.  It's 2011 but it's not time yet. I ended up hiring someone else to replace this part for $165 vs spending $1500 for a new unit. Nice guy though.

Cardinal plumbing was recommended by a friend who has owned a business related to plumbing for over 30 years.  The crew delivered everything as promised and then some on the repiping job.  Courteous, friendly, neat, and professional.  Water was shut off for only 8 hours at most.  End result:  Strong water pressure, clean copper sweating, neat stucco and sheetrock repair.  Thank you Van, Hai and crew.

Jose came out on time to give me an estimate. He came back the following day to fix my leak and did a great job and his price was fair.

Bullet plumbing did a great job replacing my water softener. I got a bit over my head with the project and they came out quickly to save the day. I got a fair estimate and a couple options to consider. They even evaluated another potential job while on site and didn't pressure me to tackle it right away. Good local small biz team that I'll hire again.

There was water leak in our bathroom that affected my son's wall towards the base board.  The wall is shared by the shower stall and my son's bedroom.  I never tried online plumbers, but came across Preferred Plumbing & Drain.  I spoke to Darrin on June 5 at 4:02 pm and mentioned that a technician will be at our house at 7pm for an estimate.  Darrin called me at 7:13 pm that there's no technician available & rescheduled June 6 at 3 pm.  Seth called me on June 6 at 9:38 am and confirmed the 3pm appointment but he called again at 12:04 pm that they are running late, probably between 4 to 5 pm.  Brian, the technician called me at 4:28 pm and mentioned that he will arrive at 5 pm, and he did!

With all the fiasco on time changes, you'd think I'd rate Preferred Plumbing & Drain lower than a 5 star, but Brian Olquin saved the day!  Brian came with a mask on and ready to work.  He immediately found the issue, went to Home Depot and replaced the shower cartridge, all done in an hour!

Brian was very professional, polite and direct to the point.  Preferred Plumbing & Drain is very lucky to have Brian on their team!  I'll contact them again in the future for any plumbing issues and hopefully, they'll send Brian again!

Thanks Brian!

CONTRACTOR STATE LICENSE COMPLAINT!!!! REFFERRED TO LEGAL ACTION!!!

License Number 973014
Contractor Name ROOTER HERO PLUMBING INC
Complaint # S F 2015 006025
Date 01/11/2017
Status REFERRED TO LEGAL ACTION
Case N 2016 231

CODE Business & Professions Code
VIOLATION 7107
DESCRIPTION Abandonment without legal excuse of any construction project
CODE Business & Professions Code
VIOLATION 7109.A
DESCRIPTION Departed from trade standards
CODE Business & Professions Code
VIOLATION 7112
DESCRIPTION Misrepresented facts on application
CODE Business & Professions Code
VIOLATION 7116
DESCRIPTION Wilful or fraudulent act
CODE Business & Professions Code
VIOLATION 7154
DESCRIPTION Employed non-registered salesperson
CODE Business & Professions Code
VIOLATION 7159.DD
DESCRIPTION No written contract was provided before work began
CODE Business & Professions Code
VIOLATION 7159.DD1
DESCRIPTION No written change orders

The Night of 1/30/2017
Last night my sewer line backed up. As my regular plumber does not work on Sunday.  I placed a call to Rooter Hero as they were the first plumber open and their ad was at the top of the list.

The dispatcher knew who I was because I was in their system because I had been a client in the past I said how so? When she told me who they were I should have hung up. I did not as the dispatcher went out of her way to convince me that not only the name has changed but that they now conducted business differently than before.

Long story short,  The technician named George this time, came out and attempted to snake the drain pipe. Exactly the same. Make a horrendous loud grinding sound under the floor boards.  He stood there for over half and hour and stated he could not get the snake through the pipe that there was an obstruction. We finally called the dispatcher and told her to call him to pack up and leave so we could get someone who would have some success.

1/2 hour after George from Mr. Rooter Left another plumber was able to quickly and quietly dislodge the obstruction and our sewer was once again draining.

The SCAM. I believe that Rooter Hero or Mr. Rooter will come out to your house and if you are elderly, a woman, or it is Sunday Night or other inconvenient time and your sewer is backed up, the technician will appear to snake the pipe allowing only a small amount of tether under the house and make a horrendous amount of noise. Then they will claim that your pipes are offset or they need to trench to upsell you for services you do not need.

As that has been my experience with them now twice. See Below.

Mr., Rooter YELP REVIEW
10/25/2013
I actually do not like to report negatively on YELP but the public must be warned about a potential scam

Supervisor Gabe was called to our property. He claimed he ran a snake through the line to clear it. When the line failed to clear, Gabe put a camera down the line and stated that the water was too murkey to see anything. He declared the pipe offset and used high pressure scare tactics on my rep to make him think he had no option but to pull a permit and displace our tenants and pay $3900.00 to replace the line and another $700.00 to fix the clean-out put in last year by super honest, reputable, and great plumbers  whose name I cant mention here. After Mr. Rooter left the property with the line still clogged my regular plumber was called. Randy  came out and cleared the line immediately and charged only $97.50 for the service. I asked my regular plumber.  if I would need to replace my line and I was told that some day I will need to replace the pipe to the street. But that wont be until the line starts backing up every few months something I will plan for.

Mr. Rooter refused to give me a refund for the $283.00 charged for the camera work.  I should not pay anything, as the original snake was either not done( fraud) or done incompetently. In addition, Gabe bad mouthed the previous plumbers  work in the clean out and was suggesting that I pay $700 to have the clean out turned up and out at a different angle. It only cost $400.00 to get it done last year.

snake the line,  fail to clear it, then scope and say that the pipe is offset. Then charge $4,000 to $16,000 (depending on how old or disabled a client is) to replace pipes.

In 2011 Mr. Rooter settled with the state contractors licensing board. They are currently on probation for the same activity until 2014you can look it up online.

I just want to say if you don't have a big project. Don't call Them. My property manager called them to solve my shower draining slow problem. They got a pink straw from the pipe. And it is from last tenant. Then Manager sent the bill to me and asked me to pay it. 5 mins work. They asked to charge me a full hour payment. So they don't have 30 mins range and some project price. I even didn't hear any quote from them before they came. Compared the service and price I got from another company before, they are disappointing me. Btw, when the person came to my apt to fix the problem. He even didn't bring his shoe covers in this pandemic time.

Called them this morning to checkout water heater. They responded within the hour. Very courteous. Lit the pilot which had gone off and did not charge me or try to oversell anything else. Would use them in the future.

My home's previous owner did some creative plumbing that eventually sprang a leak into my neighbor's yard.  Mario responded promptly when I asked for a quote, showed up exactly when he said he would, turned off the continuously spraying water, and quickly and efficiently made a very tidy repair.  He was very friendly and helpful, his quote was fair, the price reasonable, and he didn't try to upsell his services, even though the creative plumbing is ridiculous and will need to be replaced eventually.  I highly recommend Mario and will definitely be calling him for any future repairs!

Had these guys change the main sewer line for a very good price. Unbelievable what they did without tearing up the front yard. Old slate planter box, pavers and fake  grass all undisturbed. The only disturbance they did was make a big hole where the clean out was installed. It's in the area where small expensive decorative rocks are located and made it look like all they did was put the cement-looking top of the clean out and placed it on top of the rocks. Apparently they leveled and packed the dirt before the rocks were placed back.
Very clean end results after they dug a good size hole! Luckily they didn't have to break cement which made it easier, but no debris or dirt chunks and garbage left behind in the area of small rocks!

Great response time.  I needed help on a Sunday with hot water line break.  Garrison and Team found the break and repaired the copper piping very quickly.  Saved my Sunday!

I had an old AC unit, and it finally died.  I had several quotes done, and AY EMP was the quickest to respond, was thorough in discovery, gave the best quote, and surprised me by upgrading my original quoted unit at no additional charge.  The team was polite and you almost barely knew they were here.  I am so pleased with Andrew and the team, and they let me know they perform a wide variety of services.  This was such a good experience, I plan to work with them on future projects.

I would like to give a big thank you to Jose and his crew who have helped us a few times. In 2020 our water heater died, so they replaced it. We just recently had them re-pipe our entire house from galvanized to copper. They were punctual and cleaned up each day. Jose is very patient and answered all our questions and any concerns.

I had a garbage disposal problem and needed some quick help. I talked to Joe who is such a good guy he tried to walk me through fixing it myself. I hired him to come and he found a space in his busy schedule to come and fix the problem. Problem solved!