Best in San Antonio TX

I needed a shut off valve for the gas line so I could use my new gas range as I was switching from electric to gas. Anchor came out the next day and installed the shut off valve and gas line to reach my new range. They could have stopped there as that was all they were required to do, but they hooked up the range, made sure there were no leaks and removed all the packaging from the range. They then realized that I didn't have the correct outlet behind my range. Since I wasn't moved into the home yet I didn't have an extension cord to plug in the range. They went to their truck, got an extension cord, and proceeded to verify that the range was properly working before they left. They definitely went above and beyond! Thank you for a great job!!

Very professional and we had them help out at our property we manage. They came promptly and evaluated the situation with the utmost professionalism. I even refered them to my parents.

Plumbit was responsive and reliable when I needed service for a toilet clog and kitchen sink leak ASAP. They provided a 3-hour arrival timeframe and a text when they were en route. They resolved both issues and were very respectful of the home.

They offer FREE ONSITE ESTIMATES and gave me a quote via Yelp's Request for Quotes before they came out. This local business also has the heart to support our military and first responders with a discount.

They came and installed a water softener and an RO system, and did a good job. They did asked for payment before the project was complete, but were understanding of why that wasn't a good alternative for us. They also claimed to have a warranty on plumbing related to the project, but now, several months later we've developed a leak from the RO faucet coming from our counter and they are refusing to even look at it claiming it's a faulty RO system sight unseen. I don't plan on hiring them again as I'm sure there are plenty of alternatives that won't miss these finer points.

Brad really helped me out again. I called out to my house for an water pressure issue. He was quick to asnwer and diagnose problem even over the phone. He was there early next morning to replace my pressure restrictor valve  which went fine. I came home to a leak in the ground about 10 days later. I called Brad to look at my issue. He found the problem to be in my sprinkler system pipe coming off the main line. He had it fixed in 2 hours and showed me the problem, which had nothing to do with his valve repair. Brad didnt even charge me for the service call or work he did.  Brad is a master plumber and an honest hard worker I highly recommend him.

Every single person at this company makes you feel like you are their only customer. The tech that came to my house was super knowledgeable and explained the issues he found...then fixed them the same day! They charge fair prices and are all so nice and kind. These people have gone above and beyond for us. I cannot recommend them highly enough. They are the only plumbers we will call from now on!

Hot water heater went out. We called a few different plumbers. Tsanko came highly recommended & he was awesome. Since it was water heater, Tsanko was able to provide a estimate over the phone & he was spot on. Very professional & came over very quickly. He's now our go to plumber.

Excellent service. Master Plumber was very knowledgeable and very attentive to our needs. I highly recommend this plumbing service. They went out of their way to address our plumbing needs. Their support staff also proved to be above the norm.
You can count on this company to address your plumbing needs in a quick and efficient manner.
Thanks for all your help.

This company is awesome! We recently moved to San Antonio and we're lucky to find them. David is simply the best. His knowledge is fantastic but more than that is how he treats his customers is top notch. We couldn't be happier with their service and especially David. Would recommend to anyone

Called about having plumbing done to facilitate plumbing to install a dishwasher and was told they were too busy right now.

I woke up to both of my bathrooms flooded and Santana plumbing company squeezed me in and within an hour found and fixed the problem. Prices arent bad, he finished in a timely manner,  and he even gave me info to help in the future. I'm so glad that I called them and they're local. They were great.

Dishonest and incapable.  Couldn't give us a straight answer or estimate.  Asked personal questions and parked in the driveway.  What a difference finding a good plumber makes.  Keep looking, it will be worth it.

I just have to give a huge shout out to Gilbert at Blue Dragon. He has replaced both my water heaters and most recently replaced my Pressure Relief Valve. He does great work, at a great price and most of all is a genuinely nice gentleman who has always been super responsive and helpful when I email him with plumbing questions. He gives me very thorough information and I appreciate him so much. You won't go wrong calling him for your plumbing needs.

Fantastic customer service. Honest and transparent, Noel explained the entire reason as to why our AC system wasn't functioning properly.  We so appreciated the honesty and lack of pushy ness and fabrications. We'll be calling again... thank you..!

Our plumber arrived on the early side of the timeframe given, was pleasant and professional, and got the damaged toilet switched out for a new one in less than 30 minutes. He asked me to inspect the job, I saw that the seat was a little crooked, and he adjusted that in about 2 minutes.

This is our second experience with Mr. Rooter of New Braunfels, and both have been great.

Guarantee Plumbing arrived an hour late to the appointment my wife scheduled days in advance.  The plumber did not apologize or acknowledge he was late.  I showed him the drain that was clogged, it was a simple clog and the only reason we hired a plumber was to save us a trip to home depot to buy a $26.91 pipe snake router (already ruined by Guarantee Plumbing being an hour late).  This appointment was originally supposed to be a Free Estimate.  After Guarantee's employee went to the laundry room to the clogged drain, he asked, Do you want the free estimate, or do you want me to just take care of it?  This is where I made my mistake, I said, I would like for you to just take care of it, knowing all the steps he had to take to unclog this drain.  Expectedly, he finished the job within 15 minutes using his pipe snake router attachment to his power drill.  I said Thank you for the help.  He then went off to take care of the invoice.  When he got back he gave me the invoice for $218.00.  This was simply ridiculous.  There was a $25 trip fee that didn't make much sense since it as a free estimation to begin with but, whatever, he did service the drain, that's fine.  Then, there was the $193 drain clog removal fee.  For 15 minutes of work and after being unapologetically late I paid Guarantee Plumbing $772 an hour.  I understand that it was my mistake to ask him to Go ahead and take care of it, but an honest company would see that their invoice was WAY off base, and in order to keep their clientele, change the invoice to something a little more reasonable.  In the end they did refund $50 making my payment $573.00 an hour, which is still outrageous.  I guarantee I will never use this company again, and I would not recommend them to anyone.   After all this they called me and accused me of not paying my bill, I read them my receipt and explained to them that this was a clerical error on their part.  This has been a nightmare.

Came out to fix my bathroom sink clog and before he left I started testing my other faucets and sure enough my kitchen sink won't drain now. We showed Colby Briggs (the plumber) and he just suggested we get some chemical from a plumbers supply store. He left and did not finish the job. My kitchen sink was not clogged before they got here. I need my kitchen sink more than my bathroom sink. We called that night 9/3/2019 to have them send someone else out and it is now 6:45pm on 9/4/2019 and still no one has showed up to fix the problem. Very disappointed and out $200 bucks. Would not recommend to anyone. Replied to this review with out right lies from both the owner and plumber. You can see for yourself in his reply to me. He never offered to fix my sink, he told us to go buy Thrift (which is illegal to sell to un-licensed/uncertified non plumbers) from Ferguson's and wrote down the names of two people to talk to and where they were located on my invoice. Why would I not fix my kitchen sink when I have dishes to wash and kids that use that sink all day everyday. He left and did not finish the job. Going to report them to the better business bureau. Update 9/5/2019 Got contacted by the owner by private yelp message that they would come out and fix the problem at no extra cost, however due to him implying I am a liar I was not comfortable with anyone from his company coming out and touching my plumbing again. He then messaged again implying that I am lying and then called me ignorant. I have screen shot the conversation to show the BBB. This is unbelievable. I can not fathom how this business can treat people in such a way and not get closed down. Shame on you David.

After the big Texas storm which broke our pipes and left us no water we were lucky enough to schedule an appointment for the next day, or so we thought. After a phone and two texts confirming the appointment no one showed. We texted asking for the status of the appointment and called leaving a message which both went unanswered. We were now behind everyone else trying to get someone to come out and fix the problem. By the time we were able to get another plumber to respond it was 10 days later. That delay along with no courtesy to let us know they were not coming really did a number on us.

They didn't show up, I gave them all day to make it to my home.  The receptionist didnt even know my name, they were only pulling my appt up by an address instead of my name.  Horrible customer service, lack of attention to detail and personable customer service.  They called me at 3:47 and asked whether or not my home had a warranty which i do not know why this is any of their concern if the home has a warranty or not when all i scheduled was a service.  They received a loan from the government to cover their operational expenses so COVID 19 is just a crutch if thats what they are going to blame for their technician not showing up to my home.  I would look elsewhere, for the sole reason of lack of personable skills from their service receptionists.  They didnt even know my name.  Fucking ridiculous when they want you to spend upwards of 4k dollars for systems they install.  I dont see this company surviving the pandemic.

I called roto rooter this afternoon for a clean out and I was told someone will contact me between 16:00-20:00 to confirm. I missed a call at 15:30 while I was on my way home. I called back as soon as I arrived at home like 15:50. They told me a dispatcher would call me back.  No one ever called me.  I called back at 1800 to see if someone is still making my service call. I was on hold for a long time again for a dispatcher to talk to me only to get the service rep come back saying they made several attempts to contact me and there was no answer.  I've been home since 15:50! I just canceled and went with someone else.  Don't waste your time with roto rooter! They keep you on hold and they don't adhere to schedule time of appointment and they lie cus no one there really wants to work!