Best in San Antonio TX

We ran over our PCV valve and broke the line in our new house. Ralph came out in less than an hour, stayed after hours to fix it, explained everything to me in detail and repaired everything beautifully. We even got to brainstorm a bit on risks and how to mitigate this happening again. I'll definitely be using them again to check my water heater pressure and softener. Top notch service

I have to echo the other excellent reviews.  Joaquin is not only a super-nice guy, he went way out of his way to get our water heater repaired and did an excellent job.  He takes his time and makes sure the job is done right, is honest, and the charges were extremely reasonable.  He also returns calls promptly and clearly takes as much pride in the customer service that he provides as he does in the quality of his work.  I simply cannot say enough good things and am thrilled to have found him.  Having a plumber you can really trust brings peace of mind, and that's the best thing of all.

Henry was very punctual and quick to respond on Yelp. We were able to get same day service for our leaky pipe. His workmanship looks great, definitely recommend.

Reasonably priced for services, Martin arrived on time & was knowledgeable, personable and friendly. Would highly recommend  and would definitely use again.

Brad is honest, thorough,  and very professional. I will always go through his company for plumbing repairs. Excellent company!

I'm new to San Antonio and found myself in need of a plumber on a holiday no less. I knew from past experiences that a holiday was going to cost me. But I was staying at my sons new house and the shower was backing up and the hot water heater was not working. I needed help now. So not knowing anything about San Antonio I went to Yelp to find a plumber. I chose PlumbSmart because of the reviews and I'm so glad I did. The owner Adam came out to help me. He fixed the shower and unfortunately the hot water heater was a goner. This is where Adam confirmed the reviews that were posted on Yelp. He didn't charge me for clearing the drain! But what he did do was help me with a bigger problem and that was the whole plumbing system was in bad shape. He was kind and realized that I need an honest assessment and that's what he gave me. He also followed up to make sure I was ok while I called my husband in another state. He gave me an honest quote and he truly cared about my situation. He never tried to hard sell me!! I got a second quote and it was exactly the same. The other plumber was cold and didn't appear to care.
PlumbSmart is awesome! Thank you Adam

I have a rental house in San Antonio metro area. My tenants called me that they have no hot water. After quit search I reached BG Plumbing and spoke with the technician about the hot water heater issue. He was very polite and knowledgeable. He was able to fit me in the schedule for next morning. Such a relief. Happy tenants + fair price= happy owner. I am very pleased with the professionalism and customer service provided by BG Plumbing. If you have hot water heater problems, give them a call. I would highly recommend them!

Send me a text, show me the problem  Wow, this was after the guy David and I had a long talk about my water heater problem ... I asked him about price and it was out of my budget at this point, because of not knowing what was actually wrong with  the water heater . But clearly he was concerned about my situation so he said take picture of the leak and texted it to me and let me see if I can access and try to give you a more definitive price.
After a couple of photo texts  he accessed the situation and said barring that there is no other problems.... this would be the price $$ but if there's other issues after we get there then the price will go up to this $$. A young man by the name of Stephen  called shortly after I text  David and he said he was on his way and promptly showed up very courteous, respectful and professional and quoted me a price less than what was quoted earlier I was happy to pay what was quoted earlier but he said don't worry just do a Yelp he also informed me of another potential problem which at this time I couldn't take care of however I will be using them again in the future in about a month. I know I've only use them once and for short period of time but I do highly recommend them and will be recommending them to my friends.
What I liked about the conversation on the  phone: it was not standardize he did not talk to me like this was just business as usual he actually talk to me like I was a human on the other line if he were a doctor people would say he had a great bedside manner I'm just saying he wasn't trying to make a sale he was just being for real and honest. I guess it doesn't get any better than that.  -
-Thanks Stephen & Steff

The absolute best customer service ever. Trevor, the owner's son, gave me the estimate. Trevor's mother and father must be very proud. He is dependable, honest, knowledgeable, and a well-mannered young man. He quoted me a fair price, with military and cash discount. The tech ( I don't remember his name )  that removed my old softener was on time, and professional. The tech ( I don't remember his name ) that installed the new softener and ro system was very knowledgeable. His instructions, on how to operate and maintain, were very understandable. If you are in the market for a softener, I would highly recommend giving AWS a call.

I have used this company several times in the past and was very happy with the service and price.  A couple of weeks ago I had a toilet removed and a new one installed which cost me 1,095.  This seems a little excessive to me as I did not get a receipt showing how much everything cost including labor , just what was done.  I did not even get any paperwork from the toilet they got at lowes telling me what kind of kohler toilet it was and the price.

Came across a small water leak on the main line coming into the house...I was happy to see that Jamie lives in my neighborhood, I mean...how much more local can you get...He showed up in about 30 minutes, gave me what I thought was a very fair quote and got to work...job was wrapped up in about 4-5 hours and was please with the whole process...Looks like we have a new Plumber that I wouldnt hesitate to call for my needs.

Having a water leak and having to shut your water off for ANY period of time is just the worst.  We called EZ Flow an hour before they opened and decided not to leave a message, but they had caller id and called back within minutes!  They fixed our water leak within a few hours of our call and did it for an amazing price!  Please please consider using them for ANY plumbing issues, they just made it so easy!

Called to get a second opinion after the 1st plumber gave me an estimate of $450 to fix a bath/shower fixture.

I described the problem over the phone, and he convinced me that I could do the work myself.  Wow - an honest plumber!!!

I went to Home Depot, bought two tools and a replacement cartridge for a total of $40.  It took me about 15 minutes.  I can't believe it!

THANK YOU FOR SAVING ME $400!!!

Fantastic customer service. Honest and transparent, Noel explained the entire reason as to why our AC system wasn't functioning properly.  We so appreciated the honesty and lack of pushy ness and fabrications. We'll be calling again... thank you..!

Our plumber arrived on the early side of the timeframe given, was pleasant and professional, and got the damaged toilet switched out for a new one in less than 30 minutes. He asked me to inspect the job, I saw that the seat was a little crooked, and he adjusted that in about 2 minutes.

This is our second experience with Mr. Rooter of New Braunfels, and both have been great.

This is the second time I have had to use Guarantee for service and both times we have received excellent service by the technician Bill. This time he had an assistant with him. We had a clogged drain and he listened carefully to my description of the problem and you could see him thinking as I was talking. Because we live in a mobile home, Bill has a unique perspective because he has lived in one, too, so he is familiar with the issues of mobile homes. He then went out to our clean out plug and started his investigation and easily saw that the problem was downstream of that point and it was the park's problem. He then went over to the park office, explained everything to them and got a commitment from them to fix the problem. Then he came back in to my wife and I, explained everything to use, told us we were only liable for the service diagnosis charge of $39.95. We gladly paid him, chit-chat for a minute or two and said we'd see him in two more years. Don't hesitate to use this company.

During our recent remodeling project we had to move a gas water heater (three feet).  Called Auger for a quote, personnel was very professional and courteous.  Technician was on-site within a day... and appeared very knowledgeable and competent.  

We were quoted around $2.5k for the project by Auger, while a competitor charged us $1.3k for that job.  Also, I noted similarly inflated price trend for a softener connection (asked for on-site quote).  There are a lot of things that go into pricing of work, so I wouldn't speculate on price discrepancy within industry.  

We did not use Auger this time, but I would definitely recommend getting a quote from them.

It is great to deal with an honest individual.  Once project was evaluated, no work was necessary.  I would highly recommend working with Elite Plumbing if you are looking for integrity.

Their tech was on time very thorough. Reported my system was working fine and did not need anything. Cleaned inside and outside system. Did not try to upsell me, etc.

I called roto rooter this afternoon for a clean out and I was told someone will contact me between 16:00-20:00 to confirm. I missed a call at 15:30 while I was on my way home. I called back as soon as I arrived at home like 15:50. They told me a dispatcher would call me back.  No one ever called me.  I called back at 1800 to see if someone is still making my service call. I was on hold for a long time again for a dispatcher to talk to me only to get the service rep come back saying they made several attempts to contact me and there was no answer.  I've been home since 15:50! I just canceled and went with someone else.  Don't waste your time with roto rooter! They keep you on hold and they don't adhere to schedule time of appointment and they lie cus no one there really wants to work!