Best in San Antonio TX

I was VERY happy with George, he was very conscious of keeping the cost down. He told me what my options were, asked me what I wanted to do, and he fixed a major leak I had in my sprinkler system. George was gracious, loves dogs (BONUS), and very knowledgeable. George is a hidden secret in Austin that I am sure will not remain that way. THANK YOU, GEORGE!

They were quick to respond. They came out the next day. They were on time, fast and efficient. The price was reasonable.

HIGHLY RECOMMEND:

Had a kitchen faucet replaced (I suppled the faucet- he was cool with that). Plumber also replaced two cutoff valves-one that needed to be replaced right now and one the plumber recommended since it was old. ( He gave me a choice about whether to do second valve ) . Price was fair, comparable to other quotes. Gave me a discount on installing the new valves since it was an add-on.

Very fast next day morning service, prompt arrival at appt. time. Worked neatly (minimal spillage ) and cleaned and dried under the sink thoroughly after the job was finished.

Great job all the way around.

I can't say enough good things about this company. We got a toilet install via Lowe's, and they were the contractors that came to do the job. They said our old toilet was installed incorrectly and that some minor work was needed before they could install it (that was outside the standard toilet install). They were so nice and told us exactly what to do and what type of cement to buy to fix it. Their company came back within a day after we fixed the minor repair. With a lot of contractors, they never answer the phone, and appointments take forever. They were right away with answering and scheduling. They were professional and friendly. I highly recommend this company.

Jose was able to come by the next day to look at our leak. He took the time to explain and answer our questions. After quoting other companies we went with his professionalism and reliability. He didn't pressure us into a decision but offered time and suggested we called around. We will definitely use him again in the future if needed.

Used them after a pool install to repair the irrigation system and add additional zones.  Professional, knowledgeable and efficient!  Used them a second time after our fences were replaced with stone walls that had deep footer, they moved the heads closer to the wall and made changes to the other zones (not related to the pool repair visit) to improve coverage.  They are easy to work with and have recommended them to several friends.

Very honest, respectful, diligent and kept us in the loop of status on where they were to reaching my parents house. Despite the weather ordeal and weather they made it out in a timely fashion and fixed it on the spot!!!

We purchased a new home that had some of the hardest water I have ever experienced.  My hands were cracked and bleeding, my hair was getting dry and brittle and we were going through our soaps and shampoos like crazy with little to no lather.  We were also concerned about how dry our babies skin was getting from their regular baths.  A friend of mine recommended Atlas Plumbing so I called and had a great conversation about our options.  They came over to the house immediately and took the time to look over everything and explain how the whole process would work.  They were very up front about the costs and potential risks of installing a water softener on an older home which I appreciated.  They also gave me best and worst case scenarios regarding how much we would spend so that there wouldn't be any surprises.  I was grateful that they recommended spending more on a better unit rather than buying a cheap system that wouldn't last as long.  You really do get what you pay for.  They started work quickly and it was so nice having them around for the couple days they were here working.  Such lovely personable people who were fun to chat with.  They were so kind to my two 18 month old twins who just adored them.  While they were installing the water Softener I also had them replace our kitchen sink with a nice deep basin and new faucet.  They did such a beautiful job.  They were so quiet, respectful, and clean while they were working.

Highly recommended. Clinton has gone the extra mile to do the complete job.

Not sure if they have good plumbing service or not since they cancelled due to weather. Guess they don't check the forecast and call 30 mins before an appointment and say they can't come out because of the rain. Iv seen plenty of plumbing services use a canopy. Thanks Mr. Plumber for wasting my day, you guys should call Mr. Weather next time. Then then called back to say they would come out, but Im not a fan of giving business to a company that starts off on the wrong foot.  You can't come out, you can come out, which is it?

The toilet in our apartment wasn't working right. The complex wouldn't fix it so we had Franco's plumbing come in and do it. He figured out right away what was wrong and fixed it. He was very professional, came on time and did it all for a good price. It's a family owned company and you can tell he knows what he's doing. I would recommend them!

This company was assigned to me through my home warranty company, Old Republic Home Protection (ORHP), like the other one-star reviewer.

Hector came on time, and was very friendly. He checked out my lack of hot water, and went to my water heater. He turned up the thermostat to 125*F, then bounced! He was like,things should be good now! I seriously thought he would stick around awhile to make sure that made a difference, because it didn't.

A week later, Hector still hasn't entered a report on the work he did, so that my warranty company can know what to do next. I've called ORHP twice about this matter, and had them switch me to another plumbing company on the third try. It shouldn't be that difficult to write I turned up the water temp. Didn't take me a week to write that just now. Come on! I only want hot water. Do your job.

This guy had his assistant work a total of 1 hour 10 minutes and charged me for 2.5 hours at $87.50 per hour ONLY for the labor.  When I asked about the charges he said that he is master plumber not a handyman that is why he charged that much. He said that even though they didn't work the full 2.5 hours he was charging for driving from his office which is 10 minutes from my house.  So according to him it took them 2.5 hours just to change the washers and seats from the shower handles.  You want to hire this guy?  go ahead, his number is up there.

We had a bad experience. We specifically asked for one type of service and they sent out a different type of technician and attempted to charge us a $100 for the service. We decided to go with a different service.

I hired them due to a sewage smell in one of the bathrooms and $840.00 later a hole in my wall that I did authorize to find a vent pipe with no luck I stopped the bleeding and told there master plumber to stop working on finding the problem. And it turns out a $15 bad wax ring that they installed around 1 year ago was the problem that my renters discovered with no plumbing experience. What should have been a $100 max job cost me $865 and a hole in my wall to replace a wax ring.
I WOULD NOT RECOMMEND THIS COMPANY