Best in San Antonio TX

Amazing fast friendly service. Came to the house immediately after my water heaters gave out. Very reasonable and excellent workmanship.

We had a problem with our hot water (we have tankless) in our home we just moved into called a cold water sandwich, the water in the shower would start cold (which is normal), then get hot (which is normal), then go ice cold again (NOT normal), then maybe in a while would get hot again.

We hired a DIFFERENT plumber (not Thunderbird Plumbing) to come by, and after poking around for 40 minutes that idiot said I don't see any issues.  It takes a while for hot water to travel through the house, you need a hot water recirculator to fix this, which will involve us tearing up drywall throughout your house and cost thousands of dollars - we'll send you a quote.  

Before spending those thousands of dollars, we found Thunderbird Plumbing on Yelp looking for at least a second opinion.  Their voice mail said they were too busy right now, but we got a call back right away and they agreed to swing by the VERY NEXT DAY to take a look.  Jeff walks into our house, listens to my description, goes to the tankless hot water heater AND IN 3 MINUTES says Yeah, that's not right at all, I'm reproducing the issue, and it is displaying an error code.  Let me call tech support for this particular unit and we'll work through it.  

I sometimes get chills up my spine when the person in front of me fills me with confidence and I realize this is the right guy, right here, right now.  

About two hours later, Jeff says ok, I fixed several thing and I think you're good, but call me if it isn't fixed, I guarantee this work.  Jeff then explains in great detail, The air intake/exhaust wasn't hooked up right, maybe the wind knocked it at some point, maybe it was never hooked up right, but I fixed that and the error code stopped. Also, you are supposed to replace the water filter into the unit every few years and it really didn't seem like it had ever been replaced and the unit is 7 years old - so I replaced that.  Also, I descaled/decalcified the water heater, it was pretty bad, I don't think anybody had ever done that either so I descaled it.  I also went around to all your showers and cleaned out the sediment from all the shower heads.  It's working great now.  Oh yeah, somebody had turned the hot water heater temperature up too high probably to try to fix this incorrectly, I turned it down to the recommended setting.  It's not great to have it cranked that high, bad for the unit.

And from that point onward we had no more issues, everything worked the way it is supposed to, it even gets hot first thing in the morning in half the time.  No thousands of dollars on a recirculator that would not have solved the problem anyway.  No drywall work.  One visit by the right guy.

I'm never calling anybody else ever again.  Jeff is the plumbing whisperer.  He's the right guy.  And he doesn't charge NEARLY enough, not even close.

I called this morning to see if I could get a quote for a leaky hot water valve to my washing machine. He gave me a good ball park figure but assured me that if the work needed more than this, they would stop and let me decide what I wanted to do.  He asked me if I was available today and I was taken aback...I was expecting a few days before the technician could come...he arrived within 40 minutes to me calling for the quote. I showed him my issue and he had it fixed within 10 minutes and charged me HALF of what was quoted...HALF! I would use this company over and over again!

Give them a call! You will not be dissatisfied with them!

I never write reviews,  but with service like this, I had to!  After attempting to repair a leak myself, I had to call in the professionals.   I call several places and a couple came out to look.   Their estimates on the phone were no where near accurate and the price the quoted in person was ridiculous.   I was almost ready to give up when I called this team.   Not only were they able to get here faster than the others, they stuck to their price.  I am definitely going to keep this number and go to them first when I have a problem.  Amazing and respectable service.

I was in need of some outdoor plumbing projects.  They responded quickly to my request for a quote  They were on time, very professional and did an excellent job.  Pricing was also very reasonable.   I highly recommend them.

This company is honest, dependable and reasonable.  They have worked at my houses several times.  They always show up and get the job done.  They were especially great after this last terrible ice storm.  I highly recommend them.

Nice plumber! Natal led a new faucet for me! Checked my bathroom faucet. Replaced the outside faucet. Total $75 and I got a calendar!

I recently bought a home with a pool...turns out I bought hidden pool problems as well.
Serious pool problems.
Let's start with spa drainage pipes filled with concrete, which was most likely the result of a water leak....somewhere....
I have a vast amount of slate and brick work surrounding my pool, including brick walls and lots of trees...which means lots of roots!
I inquired with trusted pool and home contractors for discovery and repair work and the referrals were all the same - Call American Leak Detection.
So that is exactly what I did.
Mary Ann Douglass answered my call and she raised the bar on personal service.  In a timely and professional manner, Robert Douglass, kind of a no nonsense cowboy and his crew, used state of the art technology to identify what, where and how to make all this mess right.
And that they did!
All on a very reasonable timeline and price these experts resolved my pool and leak problems, while protecting the expensive and extensive slate, brick work and landscaping.
Then, to top it off, they slapped a serious guarantee on their work!
The caliber of performance by American Leak Detection was exemplary!
A truly exceptional company!
Thank you!
Dr. C. B.

Update:  We have had them out several times again since my initial review, and they have done a good job on everything for us.  They have been quick to come out when needed, and have worked hard to give us what we wanted.  Travis in particular, has been very good.

Their exterminator was very friendly.  Got the job done.  Haven't seen termites or other bugs since.  Price was comparable to my last exterminator.  They lose 1 star for permanently placing 3 plastic plates in my yard with TERMITES written on them.  I'm trying to sell they house, not scare everyone away.

We have used Quest for several years on our condo and they have always been responsive and reliable.

I know sometimes people are hesitant hiring a handyman especially for electrical working but Jose is very knowledgeable and responds in a timely manner. Before giving me a final price he suggested he come by to see what exactly needed to be done. He provided different options and prices never pushing one over the other. He installed an outlet behind my TV and did a great job  at a very reasonable price compared to quotes upwards of $450. I received many estimates and he was by far the best option and was available quickly.

Follow up to my previous review.  Gibson contacted me after writing my first review. They offered me 1/2 of the bill I paid for a competent contractor to come out and fix their faulty installation! I guess, in their minds, I'm 1/2 responsible for their crews crappy service install.  I am writing to let y'all know whenever dealing with this contract, get names, dates, times and record your conversation with them.

Bad, not honest, down right wrong!
Our home warranty company called Fred Wright plumbing to come out and fix a diverter that had broken just one month after a previous company replaced it.
We had already paid the previous company to install a new diverter in the tub handle and it was either not installed correctly or it was just a very cheap part. We had an agreement with the home warranty company that if Fred Wright plumbing found that the diverter was the problem again that we would not be charged a second time.

Joe refused to explain basic plumbing to the home warranty operator and instead told them that we broke the part ourself and on top of that told us that we would have to call and order the part and have it delivered before he could replace it.

The part was broken....but really....I am pretty sure I did not take the handle off and unto the part and break it and then put the handle and parts back on....pretty sure!

So we have paid $110.00 and now have no way to take a shower and must order the part ourself!

Joe is not welcome in my house again!

If I could give 0 stars I would. Some female said they'd be able to service our home the next day... the next day comes & she says they'd have to reschedule for the next day.... well that day comes & this dumb braud has the nerve to say they don't service our area (5 miles away).... my 3 kids went w/out water way longer than need be thanks to this company who asked for our address the day we set the apt up & never said they didn't service our area but proceeded to make an apt