Best in San Antonio TX

I love how respectful they are and how professional they are as well. Highly recommend this company!! Thank You so much for coming out and fixing my issue in my bathroom tub

This Company is Terrific!  We first called them in the middle of the night (2am!)...Dixie picked up the phone & said she would get someone out to our house right away, AND SURE ENOUGH she sent someone who stopped the water flowing onto our bedroom carpet!!!  We also called when our hot water heater leaked & flooded our garage.  Again, Texas Plumbing Diagnostics took care of our problem in a jiffy.  Competent, Professional Plumbers You Can Depend Upon!!!  Thanks, Dixie, YOU are our GO-TO-Plumbing Service ALWAYS!

Honest and trustworthy.  He is extremely knowledgeable and very honest on cost.  Will not overcharge you and will explain the whole process prior to just doing the work.  Will be using him again.

Our water heater went out and we needed a replacement fast. Gabe was the first to reach out and offered to replace our unit the same day. His quote was very affordable compared with others that we received. His work is high quality and he made adjustments so if there is a need in the future repairs will be easier to perform. I highly recommend Gabe, and we now have a new plumber!

You can TRUST this company!  Very competitive quote which includes everything--you won't be upcharged when they are installing your Hot Water Heater or the like.  Top notch parts.  Friendly, clean, careful, etc.

Did not get very good service using this company, they arrived late and  not prepared for the job that they knew had to be done. Very unprofessional attitude and lack of communication.

Call to replace hot water. Came out next day and installed new hot water heater. Also changed themostates in another hot water heater. On time and quick. Great service. Thanks to Mr. Kuntz

Our AC system went out late on a Saturday night, so we called Woods Comfort System early Sunday morning. They were able to fit us in quickly and were able to repair.  Our technician, Virgle Wiley was professional and knowledgeable and able to diagnose our issue (bad motor) quickly.  Thank you for getting us back up and running during a very HOT day.

Have hired Ajax before with pleasant techs and  reasonable prices--until now. Tech John H tried to overcharge(& not very personable either). He did not get a signed estimate to approve price and was only a 30-minute job--he hinted it would be a  big job?    We talked him down to a lower price but still seemed unreasonable.   I paid price and called owner to state dissatisfaction--was just sent a $75 Refund Check.

I can't say enough good things about First Call Plumbing, Heating & Air!

First Call was recommended to me by a friend after I sent out a distressed email that I had had two plumbers look at a mainline stoppage in my house and had completely opposite diagnoses. One told me it would be $15,000 to fix my plumbing; the other told me that it was the city's problem and to call them.

My friend recommended that I call First Call. She said that they we're honorable and would get my plumbing fixed quickly and at a reasonable price. I made the call and spoke with Ryan in the front office. He listened to what I had to say about my experiences and then apologized that I was treated so poorly and got such confusing information. He promised that they would send somebody out that evening - this was 5 o'clock on a Friday - to see if they could open up the plumbing and find out what the problem was. I had been three days without being able to use my shower, my toilet, or run water as everything was stopped up in my house, because I waited for the city to come out and check their side as the second plumber said the blockage was past my property.

Bob, and his apprentice Anthony, showed up at my house and got to work right away. They had to use three separate pieces of equipment to clear out the blockage in my mainline. It was well after dark, but they did it. Bob was then able to use the camera to show me that tree roots had broken my mainline from underneath it and said that it would have to be replaced.

This was the same thing that the first plumber had told me, but he could not clear my line, so the camera that he used was completely underwater not showing me anything, just assuming that a tree was the cause. He also said that it would be $15,000 and that I would have to take down my crepe myrtle tree to fix the line.

First Call said that they could replace the pipe the following week.  I would be able to use all of my plumbing, just to be careful about the volume I put through the pipe. Also, they could replace it, route the new line around my tree (so I didn't have to cut it down) and were almost 1/3 of the price of the first plumber.

The following week the excavation crew showed up, as scheduled. They were awesome! They had a great time, you could tell that they liked their job. They were polite, efficient, and very careful with my yard. When they left there was a trench from my house to the street, but they had everything covered. They left tarps with rocks to hold them, covered the trench with boards so that it was safe and they put caution tape around my entire yard so not only me but anybody else would be safe and know that there was danger.

The next day, sure enough Bob and Anthony, with their team showed up to replace my mainline. They connected everything, saved my tree and I was back in business.

Once it passed inspection by the city, the excavation crew came back and covered up all of the pipe, they reconnected all of my sprinkler system and left my yard with a single strip of dug up dirt down the middle of it, up to the house.

I got a follow up call from First Call the next day to make sure that everything was fine, in working order, that I was satisfied with the work that was done and that my yard had been left as I expected.

I cannot recommend this company enough. My experience was above and beyond what I've ever had with a plumber. I now know why they're called First Call - they will always be mine.

If I could leave a review with zero stars I would.
Have called this company twice to see if they were willing to provide an estimate for plumbing repair on my parents nearly 50 year old home. Gave the receptionist an idea of what it was my father might be looking for and where they were located and she suddenly seemed unsure if they could provide an estimate in their area. She then informed me she would give the owner Gary my information and assured me he would call me back and let me know.
This was on Friday January 24th. Never heard back.
Followed up with the company the following week when I had some free time. Same receptionist answered the phone and after jogging her memory as to who I was she bluntly informed me the type of repair work my father was specifically asking for was not something they do. When I asked her why she very rudely informed me we just don't.
I then asked her if there was any way I could just get someone out to provide an estimate on the job the way they saw that it needed to be done, and again, rudely, she said we will not do the type of work your father is asking for. Again a bit more stern this time I infact asked the woman if she was a certified plumber, as to which she answered no and I said okay good so now that we have that established I really just wanted to get a professional out to provide an estimate on what you all thought needed to have done to fix their problem.
She again gave me the run around about, this Gary guy I have yet to hear from.
You either do or don't provide estimates to folks in Pleasanton, Texas....which is it?
Nothing like being drug through the ringer by someone that can't even answer that simple question.
If it's this difficult to get an answer for such a simple question imagine having issues with their work.

These guys are prompt and professional. We just bought a house and of course there will be unpleasant surprises. Replacing the 40 year old dishwasher was not going to happen until Brett and Joseph got involved. Old, inefficient fittings and patch jobs got replaced with new, clean piping and angle stop. A small leak that had been there was gone and the new dishwasher runs and drains perfectly. The price was totally fair. And this was on a Saturday. We'll be calling them when the next plumbing surprise shows up.

called to have low water pressure fixed, and to locate pressure reducing valve buried in my yard. the plumber they sent did nothing for me to fix my problem or locate the valve. i wasted 150 dollars for nothing, i do not recommend.

Had Harold's Plumbing out to unplug a washing machine drain.  It took Harold's son about 10 minutes, and he gave me a bill for $285.  When I called Harold to complain, he said that it is normally $225 for this service because they have to use a small machine, but that he understood there was more service involved than the washer drain.  There was not because my tenants had taken care of the other problem.  Harold did reduce the bill to $225, however, I checked with Bryco Plumbing and they said it should have cost about $156.  I also checked with my regular plumber who had recommended Harold's for services requiring drain cleaning, and he, too, said that it should have cost around $150.  I tried to post this complaint on Harold's website, but it appears you can only post reviews that give them very positive responses.
Betty G.

Very disappointed in this company, this company was assigned to us through our warranty; A plumber from A-Tex Plumbing came in and glanced for a second under the sink where the leak was, then said he will come back with a flash light but never did. did not come back to the house at all, instead stayed in front yard on the phone and then left. 30 mins later warranty denied our claim for repair due to pre-existent condition, but how did the plumber who did not even see anything in the house make a diagnosis? VERY unprofessional. Would not recommend this company to anyone.