Best Plumbing Services in Reno NV

I was scheduled to be called as to what time the plumber would show and I got the promised call. Gabe said he would be done in an hour but was actually done in 30 minutes. He was very professional and made it look very easy. I would certainly use them again for future plumbing issues.

Awesome awesome job! Needed a handyman job done ASAP. He was able to come that day! Did an excellent job and even washed a high window for me while he was outside on a ladder fixing my rain gutter. Highly recommend Sean!

This was my first time connecting with a plumber via Yelp and I could not be more pleased!  Luke arrived a few minutes early, which I really like.  The work was done quickly and the result was a flawless repair.  I really appreciate owner run businesses, they take great pride in their work and go the extra mile.  Ohnstad Pluming is now my go to plumber.  Highly recommend you use him for your plumbing needs and, yes, the 530 area code is correct. :)

Despite this review being well overdue, it shouldn't take away from how great 5 Star Plumbing Services is! On August 1st, 2022, I came home and found water pooling in my crawl space due to what I thought was a broken pipe. I immediately shut off my water and started searching for plumbers. I started sending messages in the hopes someone would respond the next day to let me know their availability as I was without water and needed the issue fixed as soon as possible. To my surprise, shortly after sending an inquiry to 5 Star Plumbing Services, I received a text message response in which they asked me for more details and let me know they would have someone call me first thing in the morning to see what time they could come by. The next morning David and Barbara (both extremely kind people) called me and were able to fit me in the schedule for that afternoon. David arrived as scheduled and quickly identified the problem. Thankfully, it was not a broken pipe, rather a pressure relief valve (PRV) that needed to be replaced. David explained to me the issue and was up front and honest about all pricing. He had the replacement part on his truck and was able to fix it at that time. I was so grateful to have found an affordable plumber with great customer service. Without the prompt response of 5 Star Plumbing Services and their willingness to help me out immediately, I would have been without water a lot longer. I have found my plumber and will not only be reaching out to them for any future needs I may have, but will also highly recommend them to anyone in need of plumbing services.

So it's Sunday, so what could possibly go wrong!
Bath tub and both toilets suddenly not draining properly. Neighbor suggested rapid router, called and within the hour the truck was here and Timothy quickly and professionally determines our situation. Was it fourteen tree roots entangled in our pipes? No, simply a toilet in one bathroom that is quite possibly the same age as our home, built in 1964.
Certainly recommend Rapid Rooter on all levels. Price for a weekend call was more than reasonable and now we have a plumber we would use in the future. May have to request Timothy as he was awesome. Saw others reviews where there were complaints of how the bathrooms were left, not our experience at all so attacked a photo.

They didn't pull permits for our commercial alteration they performed (major plumbing, concrete dug up, etc...) when we initially told them during their bid that all that matters is getting permitted through the health department for our food facility. They assured us that would be no problem and they were the guys for our project!

They gave us a quote, we paid half for deposit and they started tearing up our concrete. 2nd day on the job, they come and try to tell us we owe them $3800 more or else they're going to pull their guys off our job. That was just the first issue. We pushed back and their workers actually threatened to quit working for them and come back on their own time to help us. They dropped it and said they'd finish the job for the initial price promised. Project took 1.5 weeks longer than told (was told the job would take 2-3 days and it took 2 weeks). Once it was done, they left a bunch of cleanup we took care of even though cleanup and repainting was included in the price and bid we received (contract). Okay, just glad to be done with it. Fast forward... 2 weeks after their job was completed... found out they never pulled ANY permits whatsoever for our job. We now have a $6k plumbing job we cannot even use. They are also not licensed to do half the stuff they did in our commercial unit.

They have now ghosted us and have not responded to any of our messages since August 15th 2022. We've called the main office multiple times and left messages with Patty. Douglas has been avoiding our calls (this is the man who was said to be working on the permit). He finally drew up some plans that were like a child drew them (definitely not acceptable for the permitting desk with the City of Sparks). Josh hasn't been any help either. This business has now cost us thousands and thousands in just down time with our business. We've had to hire a general contractor to get this job permitted and finished correctly, which has cost us thousands more.

This is our personal experience with this plumbing company and everything that has been said is true and factual. They have tried to lie and say they didn't do work for us on a google review.

Make sure you get everything in writing! I had a plumbing leak and was under quoted by almost $1,000.00! Then they left a portion unfinished and I received an additional bill for $250 to finish the job that should have been included in the first $4,300.00.

They did finish the job, but terrible communication between the manager and his workers and I would not use them again. I suggest getting quotes from other companies because I felt I was significantly over charged!

It was 3° outside, we had no water in our house.  A pipe (copper) had burst under the house in an area hard to reach.  Gore Plumbing sent someone out promptly and he replaced the section of copper pipe in less than an hour, competent, professional, polite.  We're very grateful, our day no longer ruined.  Highly recommended!

I paid Young's Handyman $180 to fix my leaky faucet on 5/17/2020. What he did was replace the faucet and manage to cut our sink and damage it. He also managed to cut our granite and ruin our countertops. He even avoided me for weeks until I ran into him at the local hardware store. He then agreed to come by Wednesday 6/10/2020 and he was a no show. He failed to call or text. He can now expect to see me in small claims court along with this honest review with screenshots of our conversations. He caused damage and chose to leave it !! People deserve to know the truth. He is not professional and he treats his customers like they don't matter at all.

After realizing all of the pipes in our home had to be replaced, we called around to several companies to get an estimate. Not only did Jet's customer service set them apart, but they were also the only company to have spare parts of the faulty pipe.  This allowed them to give us a temporary fix to get our hot water back on until we could get on their schedule. Further, their quote was the most competitive! Skip and Albert were very communicative and answered all of our questions. They were super professional, respectful and made quick work of the job. All of the other estimates/quotes we received prior to selecting Jet, described having to jack hammer through our tile, but Jet was able to successfully replace all of the pipe without destroying any tile! This was a huge relief as we do not have many extra tiles. I would definitely recommend them!

If I could give 6 stars I would.  I came home from work on a Saturday and found water marshed in my carpet.  My husband was in China and I had an infant.  After having 2 other plumbing co's fall out on me, I called Savage's and like the rest the lady said they'd get back to me in a few moments.  

Which they actually did.  Mike called on the phone and walked me through a home fix  so he might not have to come out at 6PM on a Saturday (which I appreciated coz I'm a do-it-yourselfer) but yet still said he'd come by in the end because it seemed more complicated.  

Which he did.  Mike located the problem (furnace, after all).  I didn't have to have my hot water off from Saturday night to Monday because they gave us very good service.  I suggest these guys for sure.  

Twelve hundred stars.

Back in February I had rented a VRBO in Tahoe Donner to enjoy with friends and family. It was a lovely home, but the upstairs main toilet was an antique, and no match for two teenage boys. On Saturday morning, the darn thing backed up and sent up a rushing cascade of water faster than the Truckee River after an El Nino winter. The property owner was completely unhelpful and showed zero interest in the problem. Needless to say, this put a little dent on my winter Tahoe dream vacation.

Thanks to Yelp, and John Greenside, this disaster was quickly averted. I'm used to using a snake to unclog the toilet (ahem, teenage boys), but the one I purchased at the local Ace wasn't sufficient for this relic of a commode. John answered the call on a Saturday, came out within a couple of hours, brought out a plumbing python snake that dwarfed my store bought garter snake, and fixed the problem. At an exceptionally reasonable price.

I was obviously bummed at the property owner's response, and John went to bat for me, pointing out the toilet really needed to be replaced. He offered to speak with the owner and did so. Eventually, the owner agreed to split the cost with me.

John, you saved the day. Thank you so much. So glad to support honest tradespeople in Truckee!

This is by far the best plumbing service I have ever had do work fo me! Jay is truely a professional who cares about his work and cares about the people he serves. Never have I had such a positive experience in nearly 50 years' working with the building and construction industries. I beg your indulgence as I relate my story.
I was scheduled for serious spinal surgery in San Francisco on June 3, 2019.  Just before we left we had a sewer blockage for the third time in May, 2019. This time it could not be cleared. To my good fortune, another plumber recommended Jay McColl who had the equipment necessary to power through most obstacles. Jay came out to look at the project and give us an idea of the nature of the problem and what it might cost to make the repairs. Knowing that the sewer line was the original, as built in 1939, he explained several likely conditions and proceeded to take a closer look.  He advised us that the pipe had rusted through and partially collapsed. He explained several alternatives and recommended pipe replacement because of the visible damage. The project included replacing the existing sewer line (which ran under my concrete garage floor), removing the obstruction in the line and installing additional cleanouts per city code.  I authorized him to proceed as may be required and my wife and I left for San Francisco.
Jay got to work and secured permits from the city, arranged equipment and set up the project to move ahead on my return to Reno.  I had expected to be gone for a week with the surgery. Little did I know that my wife and I would be gone for seven weeks.  My wife took over in my absence and coordinated with Jay to get the work done.
Since my wife knows virtually nothing about construction Jay explained every step in a way she could understand and he helped her make the right decisions.  Shortly after commencing the work, Jay ran into a boulder the size of a large coffee table which had crushed the sewer. Being down seven feet below a concrete garage floor the only choice was cut the floor, excavate and remove the boulder. Jay contacted my wife and advised her of the nature of the problem and the fact that the obstacle was likely to be a granite boulder since even heavy equipment could not penetrate the obstruction. Jay advised there was no way around the obstacle and we authorized him to go ahead as necessary. He ended up cutting the concrete floor, excavating to the existing sewer line, verifying the obstacle was a huge granite boulder, and breaking the boulder into small pieces that could be hand carried out of the garage. Again, Jay provided photos as the work progressed. He ran into a second boulder outside the garage and had to repeat the process used (excavate, break up, and remove) excepting the removal of the concrete floor. He and his crew worked many hours and late into the night to finish the work before we returned from San Francisco.

All during the process, Jay and his crew treated us with respect and addressed every concern promptly and completely. When I returned from San Francisco I met with Jay to review the work that had been done and all of the photos he had provided during construction.
Bottom Line: He is the best in the region and I would hire him again in a heartbeat!

Used Cary's company to replace all 3 toilets in our house, as well as all of the inside plumbing lines.

Let me start by saying the price was fair and the plumber they sent, Ken, was on time. He did a great job, was personable and answered all of my questions...including some dumb ones, I'm sure!

Quality work at a fair price--what's not to like?

Jonny is an AMAZING plumber and all around handyman!  He is very polite, professional and a hard worker.  I called him with a plumbing issue, he immediately called me back.  Within a few hours, he was at my home, properly diagnosed my plumbing issue and was ordering parts to get it fixed.  

The other reviews are NOT Jonny.  In fact, after reading the reviews I think the people are confusing Jonny's Root-O-Matic with another company.  

Do yourself a favor and call Root-O-Matic with your plumbing issues.  I have also had him perform other work around my home - he is a true handyman!  You won't be sorry!

HIGHLY recommend!!

My garbage disposal was leaking all over the place. I didn't even know they could leak! Called roto rooter for some help. Nick arrived a couples hour later. Replaced the dispossal for a reasonable price. Then took the time  to clean and tidy up his work area and made sure everything worked before he left. Great experience all around! I hope I don't have another plumbing issue but if I do I'll call roto rooter. Thank you !

We had to have a water heater replaced (and brought up to code) in our 1923 home. The first plumbing company that we contacted came out to do an estimate, but no showed on us twice for appointments to actually perform the work (wasting two days unnecessarily off from work). We then called a second company and were told that it would cost almost $4,000.00 to replace our water heater (more than three times as much as the original estimate we received).  We then called Preferred Plumbing. Firstly, they quoted us essentially the same amount as the first company did. Secondly, our appointment to get the estimate as well as our appointment to have the work performed were both after hours (e.g.,in the evening)...meaning neither of us had to stay home from work to wait around. Brandon (#56) is who did both the estimate and the work. He was prompt, courteous, tidy, personable and got the job done as quickly as one could. He did not complain about the complications/hassle factors - of which there were many (having to go into the basement to do the job, the very steep stairs, low ceiling, having to empty the old tank in bucket-fulls, etc.).There is no extra charge for after hour estimates or service. The estimates are free whether you have them do the work or not. The office staff were courteous and efficient. We were called to be kept appraised of when the technician would arrive. Actually, we had a specific appointment time (versus a window of time) for the actual repair job. The entire experience was excellent. We subsequently had Brandon out to do another (unrelated) plumbing repair and once again, he was prompt, courteous, tidy and got the repair done quickly and effectively!  We had absolutely nothing but positive experiences with this company.
I do note that others have had less favorable experiences. All I can say is, ask for Brandon (or one of the other technicians who have received a positive review). You can specify who you want to come out!

Awesome doing business with this plumbing company for years.  They installed a commercial tankless water heater for me, moved 2 bathrooms worth of plumbing around for me and have handled a few emergencies.
If you happen to end up with a newbie who doesn't quite know how to handle the job, they will definitely make things right and will go above and beyond to assure you're happy.  Ultimately, I now know to ALWAYS request Aaron or Josh.  Their by-the-job pricing is great and their hourly rate is very reasonable too... they don't seem to be double dipping (charging 2 different customers for the same hour) like I have encountered with other plumbers here in Reno.  I highly recommend Friendly Plumbing.