Rapid Rooter

Great service! Kathleen was very nice over the phone, and Larry fixed our overflowing main line in no time. Will definitely use them again in the future and will recommend to friends!

I've used them for years.  Always straight shooters.  Had a horribly blocked line fixed by Tony this week, who was friendly, prompt, and reasonable, and skilled/knowledgeable..  A pretty difficult rooting for a 100% blocked pipe that circled the house.  Blockage was 75 feet in.

 In the past I had a main drainage line that they could not fix.  The owner of the company came back out an ran it himself with some sort of special blade.  As it turned out HE could not fix it either, because the city had run a new sewer line and not hooked my house up.

The best!

I live in an apartment complex to start off.. but when they came in to snake out my sink and shower they threw all of my stuff I had under the sink all over the ground and didn't put anything back and my things were spilt all over the ground.. ALSO they left a disgusting mess of dirt all over my shower.. they didn't even have the courtesy to hose down the shower.. very disappointed in the service I got, because my sink is also still clogged..

We called Rapid Rooter because the water was running in our toilet. The guy came, looked at the toilet for 15 minutes, said I don't know what the problem is and said he had never seen anything like it before, then charged us $65. These people boast 25 years of experience and getting the job done right the first time is our mission. Horrible experience.

So it's Sunday, so what could possibly go wrong!
Bath tub and both toilets suddenly not draining properly. Neighbor suggested rapid router, called and within the hour the truck was here and Timothy quickly and professionally determines our situation. Was it fourteen tree roots entangled in our pipes? No, simply a toilet in one bathroom that is quite possibly the same age as our home, built in 1964.
Certainly recommend Rapid Rooter on all levels. Price for a weekend call was more than reasonable and now we have a plumber we would use in the future. May have to request Timothy as he was awesome. Saw others reviews where there were complaints of how the bathrooms were left, not our experience at all so attacked a photo.

Crossed this place off my contact list. They charged me $90 for a service call, and was told they couldn't work on a commercial water heater that big when they got here. What kind of water heater did they expect to find when going on a service call to a business?!  Hopefully, this review can save someone else $90. Don't waste your time or money on this company.

Had a Christmas Day plumbing emergency.  The technician came out within a half hour & diagnosed & fixed the problem quickly for a very reasonable price.
Excellent service & we're very satisfied!   Thank you!

My management let them in my apartment for a service on my sink...I told management that they could enter the apartment.. Not rapid rooter.. When I got home from work $260.00 dollars was missing...they are thieves.. Don't trust them... And I will never let anyone in my place unless I'm there!!! They don't deserve the star above!!

Very unimpressed with this business. We still have a leak in our bathroom. This was after they charged us $150 to fix a shower leak, which they claimed was the cause of the problem. Lousy follow-up care after we had called to complain and spoke with office lady, who downright lied to us. Never again! Don't use these plumbers!

During the Memorial Day Weekend, we found that our hot water heater was leaking. NICKOLAS installed a new 50 gallon Bradford. Upon doing so, he went ABOVE AND BEYOND his scope of duties. The first one was damaged, therefore he promptly went to get a new one. He installed ALL NEW straps, hoses, drip pan, etc.
We previously had a negative experience with Rapid Rooter involving the KITEC, but NICKOLAS has renewed our faith.
I HIGHLY SUGGEST HIM TO ANYONE

Very unprofessional company. Do not do business with them. I was lied to about work I needed done from them. Please save your money and go elsewhere. I'm all for supporting local, but I have never been so mistreated and displeased with a local company in my life. Also, they are not 24 hours as stated, they show up late or whenever is convenient not considering other people's time or money. Super sad to be writing a review like this but my experience was absolutely horrendous.

Two peas in a pod, if you want a half ass job not done right and then no apology or provision to at least retains a customer with some type of incentive after having work done 6 months prior this is the company for you..  what a joke, the Owner and technician were not interested in making a bad initial transaction right. When I explained the situation I was told there was only a 30 day warranty on work performed period and that was industry standard. There were no attempts to address the obvious poor job performed..  Never hire a company that doesn't back there work, let alone rehire..

Rapid Rooter came to the rescue when our water main line got a leak.  They were on time, courteous, and hard working.  They had to cut concrete, dig trenches and find the leak and fix the leak then put it all back together.  The work was very well done and aside from having new concrete you would never know they were here.

Came to unclog our shower and sink. Made a mess, threw our stuff everywhere and didn't clean up the crap that was clogging our drains, left it all over the shower and sink counter. Fuck these guys

Nice local company. Quick response quality work and fair prices. My go to company for my plumbing needs.