Best Hot Water Recirculation Pump Installat… in Portland OR

I had a ductless heat pump and the install was mostly well done, but there have been a lot of small issues that have added up to a general annoyance with Sky.

During the quote, Travis made a point to tout the UV-resistant tape they put on the lineset insulation, but they never did this. Honestly I don't care about this, as replacing the insulation whenever it crumbles is trivial, but it was ironic for sure.

Travis said they would seal up the hole in the wall -- of course -- as if it was unthinkable that they would not do this. But during a later visit from a tech, it was discovered that the hole through the plaster wasn't sealed with anything. He seemed unprepared and ended up using a scrap of rock wool I had laying around to seal the hole. Fibrous insulation like rock wool is not an air barrier, so this was still a poor solution.

I've had issues with a bad smell during warm weather when it is in cooling mode. They came by one time and cleaned the evaporator coil (this was also when the hole in the wall was semi-plugged) and the issue still has not been solved. The smell is not unbearable but it is an annoyance and I'm fearful that we'll have to live with it for 20+ years until the thing is replaced.

The indoor unit also occasionally makes a ticking noise because it vibrates. I've tapped/adjusted the plastic housing many times hoping it would go away, but it always comes back, maybe once a day or so. I emailed Sky about this and received no response. This is at least the second time I've had them drop the ball on communication. I even sent them a second email with a video of the ticking noise happening. Here it is: youtube.com/watch?v=rH1D…

Their electrician also seemed like a slob. He did not use dust collection when boring through basement joists, leaving a sawdust mess. He also marked all over my main panel with a sharpie.

These issues aside, I'm mostly happy with my heat pump. I'm an efficiency nerd and ductless heat pumps really are the best thing you can get right now. My bills are certainly low. I also liked that Travis did a Manual J heat load calculation -- this is part of what sold me. They seemed very professional. But it's seeming like that professionalism is limited to the sales experience only.

(Posted by Julie's husband, Andrew)
My wife had been given a name and a number on the back of a business card should we ever need a plumber (evidently teachers discuss their plumbing problems at work:-) I gave Terry a call last week and he happened to be in Canby finishing up another project, so he stopped by and looked at and then worked on my well tank-which turned out to be a bigger project than anticipated. Terry just went to work and got it done. I had an odd size pipe coming up out of the garage floor and Terry did what he could with it. As it turned out it did not work out and I gave Terry a call and left a voice mail (this was on a Saturday). He returned that day and solved the issue, which saved me literally thousands of dollars.
I HIGHLY recommend him as a plumber I know I can count on and as a really affable, nice human being.

Thank you Terry!

Called and set an appointment. No one showed up and no one called back. That's the definition of a flake in my book.

Stopped-up drains or other plumbing problems are never fun, but our Henco tech certainly made it as painless as possible.

We had called out another plumber for our blocked kitchen drain, they came out but they were unable to clear the drain, they ran into an obstruction at some point in the system and were unable to continue with the resources that they had.

I called our management company, who recommended a drain specialist. I called a couple, and Henco was able to make an appointment on the second day after I called.

Mark from Henco arrived and, after listening to what had happened previously, very quickly came up with a logical game plan with a couple of options that made sense to me, then he used a camera to explore our condo's drainage system, and took the time to explain to me each decision he made as he went. He boiled it down to two options, one more budget conscious and another more directed toward a comprehensive solution.

During the whole process, he was very conscious of protecting the floors/stairs as he moved his equipment in and out, and was confident from the beginning that he could solve our dilemma.

He was equipped with any/all of the equipment he needed, and rather quickly had the drain cleared, and then, at his suggestion, he used high-pressure water to completely clear any residue in the drain and advised us on preventative maintenance practices and recommended an enzyme solution to avoid or reduce the problem going forward. He was able to supply that product at a competitive price.

A friendly, articulate, and consummate professional throughout our service call.  He left no trace of having been here when he left. Spotlessly clean.

I suspect Henco may not be the cheapest plumber in town, but they certainly are well prepared for any possibilities that may arise and take the time to involve the customer in the decision-making process. I don't see how it could have been better.

We called Direct Plumbing because we had a leak coming from our upstairs bathroom through the ceiling to the room below. Chris came out the next day and worked with Belfor, the mitigation company, to find the leak. Our house had been plumbed oddly so it took them awhile to find the leak, but they were perisistent in figuring it out. Chris is professional, kind, easy to work with and knows what he is doing. I highly recommend Direct Plumbing Services.

Dawson's was great!  They were able to respond quickly and immediately address the problem.  They replaced a section of leaking pipe in my crawl space.  They were kind, respectful, and very professional.  I would definitely call them again!

Super quick and effective service! Highly recommend. Called in the morning and they fit me in that day.

They must be called Best Price Plumbing because at $140 per hour with a minimum of one hour they get the most money from the customer as they can.  Simple repair cost about twice as much as it should have.  Keep shopping.

PROMPT!!!
I had an emergency in the evening on a weekend day.  They responded VERY quickly and were VERY reasonably priced.  The tech explained to me how to prevent the same issue in the future and how to make a more long term repair and that He would be more than happy to come back out and replace the faucets Himself

Awesome experience today!!!  We were in urgent need of a plumber... called them yesterday & lucky for us, they had a cancellation today!  Roy came out & fixed our problem with a quickness!  Highly recommend!!!!

Sean came out to fix the garbage disposal, which turned out to be something that just needed to work it's way though.  He explained everything succinctly and told me how to prevent it in the future.  I will definitely be using Sutherland Plumbing again when the disposal finally dies or for any other needs.   It was nice to have a professional that knew their work and wasn't there to sell me something.

John was responsive to my issue and fixed it quickly and without any fuss. Will use him for future plumbing work.

I called Trident out and a tech named kyris showed up, he was professional, courteous, and explained everything thoroughly.  he gave me a bid  showing me exactly what needed to be done and I was a little skeptical at first but I agreed to the price as it was much lower than the other to companies in Salem that gave me bids. Kyris finished up the work and I was blown at how good he did! I will now use Trident Plumbing from now on.. 5 stars for the above and beyond work he did at his price. thank you

Over the years I have had countless plumbers and have been fortunate to always find excellent professional plumbers who were fair and dependable. Christensen Plumbing ranks up with some of the best plumbers that we've been blessed to find. We used another very well-established plumbing company in the Pacific Northwest area, but we prefer Christensen Plumbing. When you use a large plumbing company there's that convenience of 24 hour access, but the drawback is that they have so many different plumbers. You never are sure about the quality of the workmanship. The other thing you need to realize is that you're paying for that 24 hour accessibility so their quotes will probably be much higher. It's a preference thing. For us, value and quality are important.

When you call Christensen Plumbing you can always count on the quality of work being done every time they take on a project for you.

This is a great family business with plumbing in their DNA. Prices are fair. Brad is very good about following up and following through. He has trained his sons well; these young men would make any father proud. If you're looking for a good plumbing company, I hope that you will consider Christensen Plumbing. These are really good, salt of the earth people who do good work.

Craftwork did all the original plumbing in my house 12 years ago. I have never had a problem with any of there work. It is top quality as I do live in an upscale neighborhood. They have always been prompt with returning service calls. They completed a kitchen renovation early and at a lower cost. When I have add emergencies, they have gotten to me right away. - even adding an unscheduled stop as one of the plumbers was on the way home. I cannot speak highly enough about their work and service. Their costs are always competitive or lower than anyone else.

Great service and Josh did a quick , fabulous job! Any future plumbing work I need, I will be sure to call him for the job.

Great service! I would highly recommend this company for any plumbing job small or large

Did chose this company because. We need to replace a gas hot water heater.

1. They quoted us $6,000. We didn't bite...

2. Then they quoted us $4,000. We still didn't bite...and got rid of the employee.

We went with another company for $2,000. Through Home Depot.

Then Apollo bombarded us with emails acting as if we were going to hire them...

Horrible place. Made an appointment for a four hour window and THEY NEVER EVEN SHOWED UP. I took off work for this appointment and it ended up being a waste of time and money. I made another appointment with a four hour window. It was ten minutes left of the window and I'm thinking they really aren't going to come. I finally get a call with 8 minutes left to spare and they finally call saying he's on his way from who knows where. He doesn't show up for another thirty minutes after the window has already ended. I made the window from 8 am until 12 pm for a REASON. I don't want to be there all day yet again for the smallest hole in my sink pipe. Ridiculous service, never planning on using again.