Best Gas Water Heater Installation in Portland OR

I moved into my new home a year before covid and then forgot about the yearly maintenance due on my ac/heater unit and water heater. These guys came out, fixed water heater, then 2 weeks later,  came out and cleaned ac/heater. Very professional and curtious.  Everything works great and reasonably priced.  Hope to see them again next year.

A fine company.  I was recommended by a friend, and had them out twice to my new (old) house for some work.  First they dealt with a leaky drain under the foundation, and then came back to install some backflow preventers on my sump pump.

The guy who came out knew what he was doing, and was clear about his recommendations and did a fine job.

Dealing with their office over email was OK -- not great (I get the impression they normally do business over the phone, which I cannot stand), but they did confirm my appointment and whatnot.  They were pretty slow (about 45 days) to get the bill out to me (which, not like I'm in a huge hurry to pay them, though I'd kind of forgotten about it).  That's the main reason I went from 4 to 5 stars.

Pricing I think seems about normal for a plumber.  Certainly not cheap, though I didn't feel gauged or anything.

I'll definitely use Tri Star again as I have need for a plumber.

I had a leak in a new faucet drain that I could not stop. Sean was very responsive and was able to schedule me quickly. He showed up timely and very efficiently fixed the problem. I would call him again for any plumbing needs I have.

John was on time, super friendly, and did great work.  Did not try to up sell or pressure us--to the contrary, he gladly showed me a few tricks to help me do some of the simpler work on my own in the future.  We've already had Fusion back for another project and will definitely use them again in the future.  Highly recommended!

Fast response-called on Wednesday afternoon and they sent a tech out the next morning and fixed my leak coming from upstairs bathroom within an hour, very efficient! Will be using again.

The plumber performed his job well without any complaint. This star is only because I'm not allowed to give no star to this company's management.

However, BEWARE of their charges as they are very excessive and outrageous. They do not charge by the hour like most every other plumbing contractor but instead charge by the individual task performed. Ten minutes or less to unclog a drain costs the same as if it took two hours to complete. Two hours work was invoiced at nearly $650 or $325 per hour - great work if you can get it.

When I spoke to the senior manager and explained that I have repeated need for their service and was happy with their plumber, I requested assistance with this extreme billing and was completely shut down without any discussion regarding good customer service and customer retention. Even when I clearly informed him that I would pay but never use their service again, he still stood his ground and refused to adjust his invoice one penny by telling me that he already had done so (????). It makes me wonder if in his mind I got a terrific bargain?

Bottom line, do not bother to call Mr. Rooter.

Came at the last minute to get me out of a bad spot. I had no water.They were courteous, and efficient.

My experience with Sutherland Plumbing was great. Sean originally arrived to look at a slow leak in my bathtub drain. After a quick assessment he put together a bid to replace the drain and pipe in question. He also clearly explained the process and reasoning behind the bid. I was able to schedule the job fairly quickly. Sean arrived on time and got to work right away. He finished the job early and left everything in a better state than he found it. Sean even offered his handiwork to fix the latch on my front door that has been a problem since I moved in. My door now finally latches properly. He went above and beyond my expectations. I will definitely call on Sutherland Plumbing for my future plumbing needs.

I discovered our STEP system wasn't working properly and the tank was quickly filling with large amounts of waste. I contacted Simpson Plumbing and they were out the next day first thing in the morning. Kenny was personable and kept us up to date on what he was finding. This ended up being an all day job for him. I know it wasn't easy as he was elbow deep in the muck. We would highly recommend these guys!

So we have a 1932 house with the original plumbing, and one of the original bathroom sinks leaked. Our previous plumber told us that it couldn't be fixed without ripping the bathroom apart, so for about 15 years we would just get it patched up but it would soon start leaking again, and so every couple of years we would have to get him out here for $150 a pop. We were going to do it again, but the plumber was getting ready to retire and didn't want the work, so a friend referred me to Burfitt. I texted him photos of the sink, he said we just needed a new faucet, knobs, and drainpipe, he ordered them for us without even coming over, then came over today with his assistant and fixed this and another problem. Good as new. We should have gotten him in years ago. And they said it couldn't be done!

I always always use these guys. Except recently, I almost cheated on them with somebody else and I feel horrible about it. Ultimately, I came back to these guys to get the job done. I don't know what I was thinking even considering somebody else.

This was the first time I had worked with their guy named Justin. He is top notch, just like everybody else they have. In particular, Justin's emotional intelligence in terms of explaining the job was fantastic.  You know, plumbing jobs can sometimes induce sticker shock, but he was able to keep me level headed.  With that said, their estimate turned out to be in line, and even better, than the other estimates I received.  

There's just simply nobody else I'm gonna call going forward whenever I need plumbing done. Being able to trust these guys just puts my wife at ease.

I called Trident out and a tech named kyris showed up, he was professional, courteous, and explained everything thoroughly.  he gave me a bid  showing me exactly what needed to be done and I was a little skeptical at first but I agreed to the price as it was much lower than the other to companies in Salem that gave me bids. Kyris finished up the work and I was blown at how good he did! I will now use Trident Plumbing from now on.. 5 stars for the above and beyond work he did at his price. thank you

Family member had recently passed and had to do some update repairs on house
Contacted NW Plumbing Services in Warren
They got right to it .
Strapped in the water heater
Ordered parts for toilet back the next week fixed it quick fast and in a hurry good!
Super service and more than fair priced , super value too !!
My family highly recommend them !!!!

They installed a hose bib for us in the backyard. They were fast and did a great job at a great price

They flooded our kitchen and will not take care of their damage.   We have been without a kitchen since thanksgiving.  They sent a water remediation company and now I have a 12k bill.  Henco owner refuses to help us.

My toilet has been leaking. Another company said I needed to replace it completely... I wanted a second opinion. 'Go with the Flow' Joe had someone out the next day, they found the source of the leak and fixed it. One year warranty, and way more cost efficient. Thank you for the help! Mike was my technician and he was kind and informative.

Craftwork did all the original plumbing in my house 12 years ago. I have never had a problem with any of there work. It is top quality as I do live in an upscale neighborhood. They have always been prompt with returning service calls. They completed a kitchen renovation early and at a lower cost. When I have add emergencies, they have gotten to me right away. - even adding an unscheduled stop as one of the plumbers was on the way home. I cannot speak highly enough about their work and service. Their costs are always competitive or lower than anyone else.

Casey was fantastic and efficient. We had these guys come by because our master bath shower head was hardly trickling water. Turns out it was packed with debris from all the construction (we moved into a new construction). He was able to swap the shower head out and give us our master shower back in a matter of MINUTES! Quick and efficient. Great work! Highly rec. them!

Roto rooter came to my rescue on a Sunday afternoon after another rescue rooter service stood me up after 5 hours of waiting.  I got a response in a few minutes and a technician was on the way to my house within an hour of my service call!  I had called a couple of other plumbing services and they pretty much told me to call them back on Monday to get on their schedule.  This was a slightly urgent matter and I really didn't want to wait until my basement was flooded.

Jacob cleared my basement drain rather quickly and he was very polite and knowledgeable.  He was able to assess the problem and it was taken care of the first time.  

Roto rooter was a little pricey but for the speed of service especially on a weekend it was worth it to me.

We heard a mystery drip sound coming from a wall of our finished basement and had Apollo Plumbing come out to diagnose and fix it since we had worked with them in the past. Someone called to schedule our appointment within a half hour of my sending a message via their website. Nate was friendly and knowledgeable and diagnosed the issue as a drip in the exterior hose bib on the same wall. We were all relieved that the drip was not indoors and causing damage and I'm grateful for this peace of mind.

While the service experience was good, the bad taste in my mouth and the just OK review are about price. I found out from my spouse after the fact that we were charged nearly $900 to replace the single hose bib -- much, much more than what I had expected based on the scale of the project, the time spent, and the relative costs of the work they've done for us in the past.

I appreciated the service experience, but I will think twice before going with Apollo again without getting alternate quotes first.