Description
Imagine Plumbing LLC has 10 years of experience, and specializes in residential service and repair. From Water Heaters to minor pipe repairs, and everywhere in between. Our primary goal though is to exceed your expectations, by focusing on clear communication and your individual customer service experience.
HISTORY
Established in 2021.
Imagine Plumbing was founded in late 2021, but I've always been around Plumbing. My father is a retired Plumber and was always teaching me how to fix things around the house. One of my first lessons was to not cross thread the milk jug cap haha. My Uncle is still a plumber, and works up in Alaska. My Grandfather was a Plumber as well, and his Pipe wrench was handed down to me...and it still works! I've worked in the Plumbing industry for about 10 years now. My entire professional career has been spent learning and working beside veteran plumbers at a prestigious 5 star rated plumbing company, amassing a wealth of best practice plumbing habits and skills, as well as constantly honing the ever evolving customer service aspect of residential service and repair. I look forward to watching the business grow, finding ways to expand upon exceptional customer service, and providing my clientele with peace of mind.
ABOUT BUSINESS OWNER
I would say what makes me enjoy plumbing is that I'm able to work with my hands, and have that sense of accomplishment that comes with overcoming complex plumbing issues every day. What makes me passionate about Plumbing though, is seeing happiness in my clients eyes when their plumbing issues disappear.
SERVICES
Sink Repair, Drain Installation, Toilet Repair, Bathtub & Shower Repair, Faucet Installation, Garbage Disposal Repair, Electric Water Heater Repair, Gas Water Heater Repair, Pipe Installation, Sink Installation, Water Heater Repair, Bathtub & Shower Installation, Faucet Repair, Water Heater Installation, Drain Cleaning, Garbage Disposal Installation, Electric Water Heater Installation, Gas Water Heater Installation, Water Heater Leak Repair, Pipe Repair, Toilet Installation, ,
Reviews
I called Sean because we had water leaking from our upstairs shower drain.
Since we had a good idea what was wrong he was able to give us an estimate over the phone and was available to fix our shower drain.
He communicated very well with us every step along the way.
When he was finished I asked him for an estimate to change out our outdoor faucets.
Luckily he had one in his truck and was able to replace it right then and there.
He did a great job and we will definitely hire him again!!!
Natasha K.
08/04/2023 12:00:00 SA
Sean is probably the most honest plumber I have ever worked with. Never did he make me feel judged by the novice questions I asked and he actively avoided upselling with me which gained all of my trust. If I ever run into additional plumbing issues, Sean will be the first I call.
Our kitchen sink faucet began leaking from multiple places which set off the water alarm in the sink base cabinet. Sean helped give us information on possible causes. He communicated fast and well with an estimate provided from pictures. The pricing was competitive and reasonable. The job is complete and our new faucet look and works great! Thanks!
Turns out our house water pressure was too high (107 psi average), causing hot water tank pressure valve to leak under certain conditions, leaving a mess. Unlike me, Sean knew the cause of this problem right away, didn't try to sell me a new tank, did a free visit / quote, immediately found our service entrance valve that the home inspector was unable to find (!), scheduled me that same week and installed a pressure regulator and expansion tank with some speedy work for a reasonable rate. Job looks absolutely professional and he left no mess. I'm not counting replacing the drywall cutout he had to do, given the prior remodel had simply plastered around the entry valve, but we had discussed this prior. Also he had some helpful tips and advice on other plumbing matters. I would not hesitate to recommend!
Our water heater recirculating line sprung a leak while on vacation during the coldest week of the year. Got home to find a mess. Another plumber came to fix the leak, but then low and behold after they left I realized the pilot light was out and no hot water. Restarting the pilot light per the instructions on the tank were not working and was throwing an error per the status light. Got Sean on the phone trying to find a plumber to work on the water heater itself. He asked a few questions and then walked me through some additional troubleshooting and 10 mins later, we had the pilot light going and the heater working. All over the phone, all at no cost, just trying to be as helpful as he could since his schedule didn't allow him to make it out.
Def calling him first for any future plumbing job after this experience!
Sean was incredibly helpful when I called him about a broken rain drain. I couldn't afford to hire him because im completely broke, but he walked me through it over the phone, and I was able to do it by myself. He didn't ask for a dime. What a genuinely great guy. I really appreciate him a lot.
Superb customer service. Superb work craftsmanship. Superb business owner. Sean sets the industry standard for others to emulate.
Kahti K.
05/03/2023 12:00:00 SA
Sean was professional and fair to work with. Provided excellent work and communicated throughout the process. He was clean and precise in cutting my lathe and plaster which i really appreciated. I would definitely hire him again.
Our toilet backed up on. Saturday night. Sunday morning no plumbers were open. I posted a request for bids and Sean responded very quickly. He had great questions that helped diagnose the problem. Great communicator, giving us good heads up ahead of his arrival. Recommend.
I had a leak in a new faucet drain that I could not stop. Sean was very responsive and was able to schedule me quickly. He showed up timely and very efficiently fixed the problem. I would call him again for any plumbing needs I have.
I called Sean because we had water leaking from our upstairs shower drain.
Since we had a good idea what was wrong he was able to give us an estimate over the phone and was available to fix our shower drain.
He communicated very well with us every step along the way.
When he was finished I asked him for an estimate to change out our outdoor faucets.
Luckily he had one in his truck and was able to replace it right then and there.
He did a great job and we will definitely hire him again!!!
Natasha K.
08/04/2023 12:00:00 SA
Sean is probably the most honest plumber I have ever worked with. Never did he make me feel judged by the novice questions I asked and he actively avoided upselling with me which gained all of my trust. If I ever run into additional plumbing issues, Sean will be the first I call.
Our kitchen sink faucet began leaking from multiple places which set off the water alarm in the sink base cabinet. Sean helped give us information on possible causes. He communicated fast and well with an estimate provided from pictures. The pricing was competitive and reasonable. The job is complete and our new faucet look and works great! Thanks!
Turns out our house water pressure was too high (107 psi average), causing hot water tank pressure valve to leak under certain conditions, leaving a mess. Unlike me, Sean knew the cause of this problem right away, didn't try to sell me a new tank, did a free visit / quote, immediately found our service entrance valve that the home inspector was unable to find (!), scheduled me that same week and installed a pressure regulator and expansion tank with some speedy work for a reasonable rate. Job looks absolutely professional and he left no mess. I'm not counting replacing the drywall cutout he had to do, given the prior remodel had simply plastered around the entry valve, but we had discussed this prior. Also he had some helpful tips and advice on other plumbing matters. I would not hesitate to recommend!
Our water heater recirculating line sprung a leak while on vacation during the coldest week of the year. Got home to find a mess. Another plumber came to fix the leak, but then low and behold after they left I realized the pilot light was out and no hot water. Restarting the pilot light per the instructions on the tank were not working and was throwing an error per the status light. Got Sean on the phone trying to find a plumber to work on the water heater itself. He asked a few questions and then walked me through some additional troubleshooting and 10 mins later, we had the pilot light going and the heater working. All over the phone, all at no cost, just trying to be as helpful as he could since his schedule didn't allow him to make it out.
Def calling him first for any future plumbing job after this experience!
Sean was incredibly helpful when I called him about a broken rain drain. I couldn't afford to hire him because im completely broke, but he walked me through it over the phone, and I was able to do it by myself. He didn't ask for a dime. What a genuinely great guy. I really appreciate him a lot.
Superb customer service. Superb work craftsmanship. Superb business owner. Sean sets the industry standard for others to emulate.
Kahti K.
05/03/2023 12:00:00 SA
Sean was professional and fair to work with. Provided excellent work and communicated throughout the process. He was clean and precise in cutting my lathe and plaster which i really appreciated. I would definitely hire him again.
Our toilet backed up on. Saturday night. Sunday morning no plumbers were open. I posted a request for bids and Sean responded very quickly. He had great questions that helped diagnose the problem. Great communicator, giving us good heads up ahead of his arrival. Recommend.
I had a leak in a new faucet drain that I could not stop. Sean was very responsive and was able to schedule me quickly. He showed up timely and very efficiently fixed the problem. I would call him again for any plumbing needs I have.
My water heater decided to give me trouble over the weekend. I sent in a yelp request and Sean got in touch with me in less than two hours! He told me what might be the trouble, and gave me lots of possible solutions. Best of all he did not try to hard sell me any expensive options. Rather he gave me information. He truly tried to help me and we had several emails back and forth before scheduling. I will always call him first in the future.
Berley F.
12/09/2022 12:00:00 SA
Sean was a good find. He responded to my request within the hour and had an appointment available in two days (which is what I needed). He's a young guy that has his own business and he seems to want to do the best for his customers. He talked me through what he was going to do and handle the job pretty quickly. I would recommend him to anyone who's looking for a plumber who can come in when you need them.
Sean at Imagine Plumbing was a life saver. I had called him because our dishwasher wasn't working and while he was there I discovered a major leak in one of the bathrooms (we were remodeling the house and hadn't moved in yet). Sean was able to come back the next day and complete the significant project which involved cutting out the wall and replacing all of the plumbing behind the bath/shower. He explained everything to me along the way ensuring that I understood what he was doing and why. We got everything fixed so quickly and professionally.
Cory N.
02/11/2023 12:00:00 SA
We had a leaky hydrant style hose bib and leaky T fitting in our front yard. Called around and, of course, no one answered their phone and only one company called back (called and left messages with 6 companies). When someone did actually call me back, they were booked through the month. BUT, they gave me Sean's name and number. I called him and he was able to help us within a day. Now the water line and Hydrant hose bib are fixed. Thank you Sean.
I can't express how grateful I am to Sean for his help. I was convinced that my garbage disposal needed replacing, and I contacted him to figure out how to proceed. He promptly responded and was able to walk me through how to resolve the issue myself, all over the phone -- saving me hundreds of dollars. He was great to work with and very professional. I will definitely be contacting Sean in the future for plumbing needs.
Quick responses, helpful advice, thorough explanations of the problem and solutions and quality work at reasonable prices. Will definitely call Sean again the next time we are in need of a plumber.
We had some issues with a bathtub faucet knob that just wouldn't come off as well as issues with the cartridge for the valve. Before he even came by, Sean tried to troubleshoot over the phone (at no charge) to try to minimize cost. Additionally when he did have to come over and work on our issues, he very patiently explained the work he did and how the hardware was supposed to work. I cannot recommend Imagine Plumbing highly enough. Outstanding workmanship and just a very methodical and polite person.
Cimionatto E.
03/01/2023 12:00:00 SA
Imagine Plumbing fixed a leak caused by a cast iron tub refinished at my historic house - the drain pipe was compromised, and the fix required opening the living room ceiling. I was lucky to hire Sean and his team to fix the leaking, which required working with old pipes. The service was performed in a timely fashion and fair cost.
Jiro F.
12/01/2022 12:00:00 SA
Did a great job on a really complex shower. Was careful and gave us great recommendations on what was possible. Definitely recommend.
Katie R.
01/05/2023 12:00:00 SA
Our bathroom sink unexpectedly started having some issues with the water coming out at strange angles and dripping. I reached out to Sean at Imagine Plumbing for a quote to get it fixed. Sean very quickly responded and suggested we check the aerator. After a quick YouTube video tutorial we removed, cleaned and reattached the aerator and the sink faucet was back to 100%! We didn't even need to have anyone come out. Sean was the only plumber who offered the suggestion free of charge and saved us a bunch of money and hassle. We're so grateful and will absolutely use Imagine Plumbing for future plumbing needs.
Kat G.
11/05/2022 12:00:00 SA
We had our water heater replaced by Sean. He was prompt in communicating with us, came on time and wore booties to protect the floor. He also installed a pressure reducer which had a minor defect, but he came back out and replaced it and also repaired a leak at vanity sink and wabbly toilet all at no charge! His job was very thorough and looks neat as well. We appreciate his professionalism and conscientiousness. We highly recommend him.
Ed A.
11/03/2022 12:00:00 SA
He responded immediately and came over the same day. He inspected the sink disposal and was very knowledgeable. He was very professional and pleasant. He explained his fees clearly. He picked up the new one and installed it right away. He then helped out by doing extra work such as cleaning out another drain and installing a door lock at no extra charge which made his cost a good value. Overall outstanding!
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