Description
Simpson Plumbing was founded in 1981 by Dale Simpson who methodically grew the company's reputation through quality work, integrity and pricing that is second to none. Simpson's philosophy: Give customers the results they expect at flat-rate pricing and industry-leading professionalism. Dale's son Brad, who grew up in and around the plumbing trade, joined the company in 2001 and continues the tradition started by his parents. As Southwest Washington has grown with new residents, so, too, has Simpson Plumbing. Today, the local company helps thousands of satisfied residential plumbing customers. The Simpson Plumbing team has made it a priority to not only solve plumbing problems, but help customers take care of their plumbing and home.
HISTORY
Established in 1981.
Simpson Plumbing LLC is a family owned business that has been serving the greater Vancouver/Portland Metro area for over 30 years. We have built a reputation as one the best plumbing outfits around, giving our customers value, service, professionalism, and integrity no matter the circumstances. Simpson Plumbing, Quality Work Without Getting Soaked!
ABOUT BUSINESS OWNER
Brad’s interest in the plumbing profession started early, with memories of helping his father Dale Simpson, run water piping under the house at the age of 7. Over the years, his knowledge grew under the tutelage of his father, who handed down the values of hard work and the skills needed for professional plumbing installation. Brad holds those lessons close to heart and continually strives to give his customers the best service, value, and experience possible.
Brad is married and a proud parent of his daughters Hayden and Maya, and youngest son Hunter. He loves the outdoors and spends his leisure time fishing, boating, and playing volleyball.
SERVICES
Emergency Services, Faucet Installation, Electric Water Heater Repa… , Water Heater Leak Repair , Sink Repair , Water Heater Installation , Faucet Repair, Garbage Disposal Repair, Electric Water Heater Installation, Gas Water Heater Repair, Tankless Water Heater Installation, Pipe Repair, Sink Installation, Water Filter Services, Bathtub & Shower Repair, Bathtub & Shower Installat… , Tankless Water Heater Repa… , Leak Detection , Toilet Repair , Drain Cleaning, Garbage Disposal Installation, Gas Line Services, Gas Water Heater Installation, Sump Pump Repair, Pipe Installation, Sewer Services, Toilet Installation, Water Heater Repair, , ,
Reviews
Michael A.
07/01/2022 12:00:00 SA
We have been using Simpson Plumbing and they have been very good to us. When our hot water heater started leaking they came out and installed a tankless hot water heater, they also service it and do a yearly inspection of the house plumbing.
This spring we had to replace our main water line. They came out and got it done without a problem and we were up and running in no time. Cheri and Jessica in the billing department were also willing to explain the charges.
Owning a house has been a challenge for many reasons, especially around knowing who you can trust to help you out and not only take your money. Simpson Plumbing proved to us that they exactly that kind of company. We had Simpson come in after we had a repiping company give us the hard sale on a a complete repipe, which we will need at some point. Simpson came in and did a complete inspection on the plumbing for our house and based on the current situation, recommended a workaround that will help us for many years to come. The repipe would have cost us $16K, but the workaround (installing a Moen Flo to help watch water usage and alert us on leaks) for less than $1,600. Not being interested in making tons of money but instead looking out for your customers made them #1 in my list.
The team came onsite to do the work and did an excellent job. They were done fast and clean and even answered other questions. Overall, they did an excellent job and I can't recommend them enough. If you need help, call Simpson plumbing. When we start doing some house upgrades, we will be calling them again. Thank you!
Our hot water heater was leaking terribly. We called Simpson Plumbing and they came immediately, gave us an estimate, then came back and fixed the problem immediately for a reasonable price. They were pleasant, courteous, helpful and professional. Highly recommend!
Phil T.
02/07/2022 12:00:00 SA
Kent showed up and was friendly, knowledgeable and did not waste time. Since we had a water damage issue, he did not wait for the Serv Pro guys to show up. He just started reviewing the situation and cut into drywall to start repairing the problem. The fee was fair and he pointed out a few other things to think about for the future. I had a great experience last time I called Simpson Plumbing with Kenny and it was no different this time with Kent.
Wanted to provide an additional review (to acknowledge first experience wasn't a fluke). Professional, timely, courteous, informative, and TRUSTWORTHY! With so much business out there to be had and honestly, not enough contractors/service companies .. so refreshing to see someone not take advantage. This company and their service is top-notch. Highly recommend to anyone. Today, Chris Fry came out, solved our plumbing issues, was timely, very informative .. just awesome all around! Thanks Simpson Plumbing .. once again. Oh by the way, they had two plumbers out and still came out next day .. scheduled from 11-1 and showed up at 11:15.
Eric E.
05/05/2020 12:00:00 SA
We have used them since we moved back to this area 9 years ago. They provide great and timely service and are very transparent about pricing. I highly recommend Simpson Plumbing if you need plumbing service/work done.
Simpson Plumbing has entered my home numerous times to re pipe my home, move a pipe or change some valves around. Each time the company and their representatives are kind, punctual, knowledgeable and very good at cleaning up any mess made. Always respectful. Will continue to use them for my plumbing needs. Thank you!
Max R.
10/05/2020 12:00:00 SA
The estimate is given before work is started, so there are no surprises. My 2 man crew was on time, fast and efficient. Work was flawless on installation of my bidet. These are plumbers you can trust. They were recommended to me by Repipe Specialists, and Simpsons do repiping for that company, which is an excellent contractor with a great national reputation. Call Simpsons and they will take care of you.
I just used Simpson Plumbing to install a pressure line connecting my well to my new whole house well filters and a line back to the line servicing the house. It was challenging. So much sediment had built up in the copper pipes over the years of not having a filter that when we charged the system and ran the cold water we had blockage going to the kitchen. They unblocked it but the blockage returned when the system was turned back on. The second block happened just after they left after 5 hours. The sediment also caused a leak in the vinyl hose leading to the water in the fridge. When I received a follow up call the next morning I told her what had happened and they sent Kenny and Matt out in just a few hours. They spent another 4+ hours running a new dedicated line to the kitchen and replaced the line to the fridge. Kenny gave me a very fair initial bid. The sediment issues were not their fault but I still had to ask Kenny if I could pay him more. Bottom line is Simpson Plumbing will definitely be my first call with ANY plumbing problems.
Reliable, professional and fast. These guys do great work and they work within a timeframe that's better than expectations. With all that they really don't need to be friendly but they are. If I have an issue in Camas Vancouver area I'm calling these guys.
D. H.
10/09/2020 12:00:00 SA
Called with a plumbing emergency (well, aren't all plumbing issues emergencies?) and they sent someone out quicker than the other 2 services I called could. The plumber gave a fair estimate, didn't try to upsell me on unneeded work, and did exactly what was needed in a timely manner. This is the 2nd time I've used Simpson and they'll be my first call with any other plumbing needs in the future. Highly recommended!
Just wanted to write a review to highlight the great work Simpson did for me. My home in Camas unfortunately had a leak between the street main and house main. Losing lots of water each month and bill skyrocketed. Called Simpson. First, the woman taking the initial request was great. Forgot her name, but friendly and very professional. Trent came out and did the assessment and estimate. He confirmed the problem as I did. Scheduled horizontal drilling under front yard and into basement main. Today, Kenny and coworker Jeff along with the drilling contractor Steve came out promptly as scheduled. They efficiently drilled the hole, repiped the line and resolved the issue. The job was on a fixed cost basis. Price was fair as uncertainties were unknown. Would recommend Simpson 110%. Special thanks to Kenny and Steve for great work!
While doing a remodel I ran into a plumbing issue and called around trying to find a plumbing company on short notice. I ended up calling Simpson Plumbing and they were the only ones who could get me in on short notice. They sent Kenny Heflin out who patiently worked through a difficult issue and got our kitchen water back up and running. Kenny was thoughtful and had a positive attitude while he worked through the frustrating problem. Thank you Kenny and Simpson Plumbing. I will definitely be using you again.
Michelle L.
08/08/2017 12:00:00 SA
The company came the next day to fix a problem with our water main (between house and water meter) They ended up replacing the whole line. They left our lawn in perfect shape, even though the had to dig a hole. the workers were courteous, professional and very nice.They had the problem fixed in under three hours. Their prices were reasonable for the work done.
Jakie S.
12/10/2018 12:00:00 SA
My kitchen sink clogged Saturday night. I asked my neighbors who they recommended and it was a resounding Simpson's Plumbing. And I wouldn't hesitate to recommend them. I booked my appointment on line for an email confirmation and text. The day before the appointment they called and were able to get us in early (great). They gave me a two hour appointment window. Kent called nearly on the dot to the time and confirmed he was on his way. And then!! It sent me a text so I could track him and a picture of what he looked like. I love that feature. For me I try and get my dogs out of the house before repair people come over. This allowed me to have them in the garage and help Kent find the house. Personally for me I felt a sense of security, because I already knew what Kent looked like. When he came in the house we discussed price. It's no bullshit they charge for the job not the labor. I appreciate that. Just a flat rate agreed upon up front. He got to work. All in all it took him maybe 15min. Great job! If I need a plumber again. I know who I am calling.
D G.
08/05/2019 12:00:00 SA
Kent made two trips to get our spare shower fixed. He did a great job by finding the problem. He was on time the first visit and early the second (having to do two trips was not his fault, by the way!) He was very kind and courteous, and let me watch out of my own curiosity ... putting up with all my questions. Calling for an appointment is easy. That they sent Kent was our bonus!
This started out to be a great experience, I said the clog is probably right there by the shed. My mom has had it fixed there before.
Then once they left I have dirty floors, bag of shit in my carport, big hole not filed in. Telling me to let it dry out, fill with gravel not dirt. It's raining, and winter ... what's the odds it will dry out anytime soon. Charged me 547.00 for a pipe of maybe three feet long and two brackets to hook it on. Outrageous!!
Won't call them again. Tried to stay local, shouldn't have!!! 1046.68 dollars later I feel my toilet and shower work but got handed a mess!!!
Now I can't enter my shed because there's a huge hole.
I discovered our STEP system wasn't working properly and the tank was quickly filling with large amounts of waste. I contacted Simpson Plumbing and they were out the next day first thing in the morning. Kenny was personable and kept us up to date on what he was finding. This ended up being an all day job for him. I know it wasn't easy as he was elbow deep in the muck. We would highly recommend these guys!
David C.
09/11/2018 12:00:00 SA
Thanks for unblocking our pipes. This is the second time in a couple of years that we've called on Simpson. I like it that we are patronizing a local company that shows up when it says it will. We had two different people from the company, but both were polite and knowledgeable. The I will call you the next time we have a problem.
These guys are expensive. They charged my parents $300 to install a basic kitchen faucet - about an hour of work. Granted, my parents did not ask for a quote before starting (I lectured them), but come on, $300? The faucet itself was only $248. The worker was nice and did a good job, but way too pricey.
Needed a new laundry faucet installed. Plumber left the apprentice here to put in a new faucet which took hours and then was charged over $400.00 for a faucet install! And I had already purchased the faucet. He Spent a lot of time on the phone with his better half. Also, charged 75.00 dollars to look and see if washing machine hose had a screen on it. Won't use them again at those prices and it was annoying how long he was here.
If I could rate it lower, I would. We recently had our kitchen remodeled. Our Contractor subbed the plumbing work to Simpson Plumbing. They came in did their part of work and left. Kitchen was completed. During this period of time and for a couple months after the remodel the weather was good..mostly sun. We did have a shower or two...One evening I noticed a leak in my basement (bedroom). Watched very closely, did not notice the leak again (until it rained) I noticed some discolored area's on my ceiling, pushed on it...caved in (sheet rock was wet) Had mold all over the wall, insulation was wet. Called the contractor, who called the Plumber. Plumber came out...was not our fault...we did nothing wrong well we googled mold and found it actually grows pretty quickly. In any case, our contractor tore everything apart (which included removing cabinets in the kitchen) and in the process found the issue. Vent on roof, comes down to sink...there is a point where it comes to a T and the 2 ends were clamped together (were supposed to be) there was a hose clamp on one side...BUT was not tight other side, no hose clamp. They also ran a water line from the source to my refrigerator and just laid it in the floor, did not secure it to anything. In my opinion, and the opinion of my contractors employee's the plumbing was half ass at best. I would NOT recommend hiring this Plumber, as the work is sub par, and then when called on it it's not our fault. NOT eligible for rehire !!
Ana F.
09/12/2014 12:00:00 SA
My husband and I own a plumbing company that services all of Clark County and a large portion of Portland and surrounding counties. The point of this review is to thank Dale with Simpson Plumbing for helping my company out in a time of need. We service quite a few management companies and had received an emergency call on a Satuday morning. I could not get to this call in a timely manner, and was in a difficult situation. I knew of Simpson Plumbing, ( I had friended them on FB), and in a pinch, I called and asked Dale to help me out. He was able to take care of the issue, allowing me to provide the service that my client expected. Thank you.
David R.
06/08/2015 12:00:00 SA
I hate to write a bad review, better to let things go and just move on, but I really do not want someone else treated as bad as we were. We had a leaky steam shower, one of the guys came over and was just lost how to fix it, he said he would contact the company that made the shower and we never heard back from him again. We called, left messages with a nice girl in the office on a weekly basis and still nothing. They should have just said this repair was above their heads, instead the just left us hanging. So a month later I started looking up another plumber to call, but my wife wanted an answer why no one ever called back, so we got a manager who wanted to defend his company so he came over, made a horrible temporary repair and charged us almost $300 dollars, I said one of the parts did not look like a quality part, he said that was all he had on the truck, and IT BROKE 4 DAYS LATER. All of this was after we had talked about a possible $20,000 bathroom remodel. Not good plumbers and worst business people.
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