Best Gas Furnace Repair in Portland OR

From the original phone call inquiry with Ash (Ashley Matthew's), to the friendly and informative home consultation/quote with the Design Engineer Charlie...to the scheduling (and having to reschedule because our thermostat wasn't going to get here on time) with Kelley, all the way to the impressively on-time and professional installation with Abel & his crew...I COULD NOT have asked for a more painless and streamlined process. Everyone was so personable and accommodating, and I would recommend Sky to anyone needing HVAC work. We will definitely be calling them again when it's time for us to upgrade to a tankless water heater!

I always always use these guys. Except recently, I almost cheated on them with somebody else and I feel horrible about it. Ultimately, I came back to these guys to get the job done. I don't know what I was thinking even considering somebody else.

This was the first time I had worked with their guy named Justin. He is top notch, just like everybody else they have. In particular, Justin's emotional intelligence in terms of explaining the job was fantastic.  You know, plumbing jobs can sometimes induce sticker shock, but he was able to keep me level headed.  With that said, their estimate turned out to be in line, and even better, than the other estimates I received.  

There's just simply nobody else I'm gonna call going forward whenever I need plumbing done. Being able to trust these guys just puts my wife at ease.

I had a leak at the water meter and called. They were here within a half an hour. They detected where it was leaking and repaired it within an hour. They were very prompt and did an excellent job. A couple of weeks later I had another leak in the outdoor faucet bib. They were here within a couple of hours and completed the job and a half an hour. I highly recommend their professionalism and quality work!

Did chose this company because. We need to replace a gas hot water heater.

1. They quoted us $6,000. We didn't bite...

2. Then they quoted us $4,000. We still didn't bite...and got rid of the employee.

We went with another company for $2,000. Through Home Depot.

Then Apollo bombarded us with emails acting as if we were going to hire them...

I would not ever use or recommend this company to anyone.  I had an incredibly unpleasant experience dealing with Mike.  Firstly, I should say that our landlord was the one who had us deal with green box mechanical for our heater issue, and I probably would've gone with someone else anyway, after reading the reviews on yelp. They sent out Micheal yesterday, who was a good guy and knew his stuff, but he wasn't the right tech for the job...they probably would've sent out the right tech if Mike had actually listened to what I had said in the first place.  I told him that my kid naps from 1pm-3pm and could he work around that. Anyway, after having me measure the heaters, being incredibly curt in our back and forth, where he asked me (through TEXT) the same simple question over and over, dude, just read the text, I literally just sent you the answer to that question 5 minutes ago.  (of course I didn't actually send that, but I think most people would have thought I was totally reasonable in doing that.).  After all that, he texts me and says we have tomorrow or Friday at 1pm.  wowzers.  I texted back politely, well, my kid naps at 1pm-3pm, can you send me other times you have available?  He texts back you seem to have an issue with every time I give you.  We are going to pass and I'll inform your landlord to go with someone else.   Okaaaay, you really think I care that you're going to inform my landlord to go with someone else???  I just want our heaters working.  I will tell EVERYONE I know not to do business with this ignoramus, and if I can spare even one person here on yelp a frustrating pointless morning having to deal with Mike, then it will be worth the extra I've taken to write this review.

We have a sewage pump in our basement, which failed us mid-day on a Saturday. This left the basement occupant unable to use any sink or the toilet.  I went to Yelp to find a plumber. There was only one response over the weekend, from a company we didn't use. Monday Central Air Heating, Cooling & Plumbing contacted us. Their plumber came out in late morning, made a run for parts, came back and installed the pump. To that point everything was fine. Everything would be better than fine by the end of this review. Please continue reading. When it came time to test the pump the plumber found out the hard way that a coupler was loose, and he told me that he forgot to torque down the bolts. That caused grey water from the sewage pump to spray about the area. Unfortunately for the plumber, he took the brunt of the spray, which saved our food pantry almost completely. My wife, son and I spent quite a bit of time finding and cleaning what needed. I asked the plumber if there was anything his company could do to make up for the honest accident, and he talked with his boss about it. I spoke with the manager today, stating that nothing of value got permanently damaged, and I asked for a specific amount of money off the price for our inconvenience. To my surprise, the manager pretty much double what I'd asked for.

Some things went incredibly well here. 1, it's VERY obvious that Central Air Heating, Cooling & Plumbing stands behind their work, and that's my biggest concern when hiring a contractor. This company aced the test. 2, The plumber himself had the integrity to say that he overlooked tightening the bolts. He even put that on a report to his boss. Integrity test aced. 3, The work itself turned out great. 4, They came out on the first business day after the pump failed.

I was deeply impressed with Apollo's service, responsiveness, and professionalism from beginning to end. Called mid-day with a non-emergency but still urgent plumbing situation, and they had a technician reach me the next morning. Excellent communication from both dispatch and the technician, updating me about time of arrival and ways to prepare for the work to be done. The technician, Anthony V, was the absolute best! Professional, knowledgeable, personable - would never have expected to feel sad to see the plumber go, but he was just that great. Honest work, honest assessment of my plumbing needs, and honestly shared his knowledge and experience to help prevent this problem from happening again. As I hired this company from a trusted recommendation, can definitely report that I'm a very satisfied customer and would highly recommend Apollo.

You can't go wrong with These guys. They will take care of you no matter what. While other companies will ignore phone calls or not take care of issues. This company really looks out for you. Definitely a premium service company.

Matt did an excellent job on servicing our heating system
Will contact him and Sky for future work. Thank you

I had several items needing replacement.  Cornel completed everything in less than 4 hours and I am very happy with the results!

A nightmare experience!  We bought a Living Social deal only to have their employees try to rip us off with jacked-up prices.  When we called to resolve a cost issue, the lady we talked to--Lisa--was extremely rude.  Stay away!

No stars, if allowed, but unfortunately, to post the review, I have to give them an undeserved star. They sent out someone who couldn't diagnose our problem, and he stayed about twenty minutes. They billed us for a truck charge ($60) and an hour and a quarter technician time, parking (he could have parked in the loading zone), and said our unit was incorrectly installed. The technician also said that the PMC plumbing team would follow up. No follow up. Turns out, after hiring another company, because of the aforementioned lack of follow up, our condensation pump was bad and indeed the unit had been installed correctly. The pump was quickly replaced and all was fixed to our satisfaction BY ANOTHER COMPANY. And still, they billed us on our credit card also telling us today, that they were sending another bill for another $12 or so because they didn't bill us enough in the first place. Very disappointed with the lack of service and professionalism displayed by this company.

I met the D and F plumber out on the sidewalk to expedite his entry and to help him quickly find our unit. He then spent ten minutes on the sidewalk in front of our building unloading on me on and on because he had expected to get off early. For some reason it was our fault that he had to drive home to Newberg in rush hour traffic. I pulled the fridge for him by tilting and using the back wheels - he was about to scratch the floor by dragging it out - and replaced it for him when he was done. He replaced the leaking refrigerator water supply valve in an hour and a quarter (forty five minutes of which he spent out in his truck, as he told us, doing paperwork and gave us an un-itemized bill of $559. If D and F need to charge rates like that, the least they could do is send out a plumber with a customer-oriented disposition.