Best in Portland OR

We had a leaking hot water line in our crawl space, discovered by an A/C maintenance technician.  My husband didn't think it would require a lot of work, but didn't have the time to figure out what pieces he would need to fix it.  All the major plumbing places were booked out 5-12 days, and we were headed in vacation the next business day.

Curtis Leonard of Yore Place fit us in the same day, even offering to deliver the necessary part and explain how to do it ourselves to save money!  Such a nice guy.  I just had him do it for us (it was indeed a quick fix), and he said my husband could call him later with any questions.  The other available plumber wanted to charge an extra $100 crawl space fee, even though the crawl space is almost big enough to stand up (we live on a hill).  Curtis charged us less than half of that quote.  He will be my first call the next time we have any plumbing needs, emergency or otherwise!

Jacob was fantastic to work with. Total professional, appreciated the mask, worked hard and efficiently and we are so happy with the result and the hours of our lives that we get back from watering during the summer!!

Last week we had Patrick from Clog Pro come out to fix an outdoor drain that had backed up. I had tried clearing & snaking it myself, but just could not get it unclogged. He was able to fix it without any problems, and was super communicative & friendly while doing so. We just got a fixer-upper house last year, so have met with a ton of contractors - he was one of the most pleasant I've dealt with. 5 star service.

The reason I give only a 4-star review is:
1. Little bit expensive - $219 minimum for a simple 20 minute job.
2. Appointment was something like 4-5 days after scheduling. Considering this drain was flooding into our house after storms, if there had been any other heavy rain forecast in the meantime we'd have needed a different company unless they do emergency scheduling (which wasn't mentioned).

I'll probably go with them next time if the scheduling works out just because excellent service is hard to find.

I had a small leak in my water heater. Jared arrived shortly after my call and promptly fixed my leak for a very reasonable price. He even went a step further and added an additional valve as a preventative measure. He was great and I will call them again if I need a plumber.

I have an 11 unit apartment building located in SW Portland (near the downtown area).  It was built around 1910.  I was having problems with debris in the old water pipes collecting and clogging faucets and shower heads resulting is very low water pressure.  So I contacted Repipe Specialists.  I met with Jon from Repipe and gave him a tour of the building.  He wrote up an estimate and we scheduled the work to begin in December.  Since this was a large job it was scheduled to complete in two weeks.  The workers arrived every day around 8:00 AM as scheduled.  They managed to run all the pex throughout the building before connecting the new pex to the water line.  This meant the tenants only had to deal with water shut off for two days (water was always turned on at the end of the day).  The plumbers were very good at showing me some of the difficult areas where they had to use some clever work arounds.  The work completed two days early and the tenants are very happy with the results as am I.

I received a feedback here from the business about their policy when it comes to moving things in the garage. My response  to him is, I should have been informed when I made the appointment. The technicians telling me elling me after the work was done that they will come back later to put the stuff back, then not getting any calls after my calling several times later to get updates is not good customer service.  You tell the customer at the beginning what your policy is, not after the fact.

Super friendly and straight forward visit for a routine unblock. Will definitely use again.

He did an excellent job removing an old sink, garbage disposal and faucet replacing with new product. Fair price, prompt service and great job. Will hire again if needed.

The entire operation of Brass Monkey Plumbing blew my expectations out of the water. From prompt and concise communication from their scheduler/planner (Daniel), to the quality of work by Nathaniel (plumber) and his apprentice (Geovanni). I hired Brass Monkey to install a main water shutoff valve in the garage with a pressure regulator. The price was fair, the work quality was excellent, and the project was completed on time. Plus Nathaniel took the time to walk me through a DIY plumbing project I was in the process of completing, including show me the parts and compounds I would need to use. I will definitely use Brass Monkey Plumbing in the future.

Our bathroom sink unexpectedly started having some issues with the water coming out at strange angles and dripping. I reached out to Sean at Imagine Plumbing for a quote to get it fixed. Sean very quickly responded and suggested we check the aerator. After a quick YouTube video tutorial we removed, cleaned and reattached the aerator and the sink faucet was back to 100%! We didn't even need to have anyone come out. Sean was the only plumber who offered the suggestion free of charge and saved us a bunch of money and hassle. We're so grateful and will absolutely use Imagine Plumbing for future plumbing needs.

John was great! He worked fast, replacing a leaky toilette valve and repairing/replacing our sink valves and faucet.  He also gave me really good advice on existing plumbing.  Would highly recommend him.

I am new to the area and don't have a plumber, but was hesitant to call a chain company. So glad I did!  I really lucked out with Portland Mr. Rooter, as they sent Jason Belcher to fix my clogged kitchen sink. He quickly diagnosed the problem and offered options for me to consider.  He cleared the blockage in short order and I'm very happy to know that I have a 1-year warranty.  Not only was he prompt and professional, he was a pleasure to have work in my home.  Highly recommend, and will be using Mr. Rooter (and specifically requesting Jason!) for plumbing needs in the future.

I had a leak in my water line near my water meter. They were able to come out same day to fix! I was working and they were able to communicate with me via text and were super efficient. They were very kind, patient and helpful! I will definitely be calling them in the future for any other plumbing needs!

Sean came to check out a 2nd floor bathroom leak.  He was very professional throughout the visit.  He sent a text message to give a heads up of his arrival time estimate, showed up on time, mask and booties on.  He walked me through his logic as he was diagnosing the situation so I was fully aware of what was happening.  He identified the problem and discussed the fix (which turns out wasn't plumbing).  Even though he didn't need to fix anything this time around, he gave me great confidence in his knowledge and understanding of general construction over just plumbing.   We definitely will work with Sutherland again on future plumbing needs.

Travis serviced us today. He was prompt and worked very fast. Installed a new under-sink garbage disposal which worked perfectly, and additionally replaced some of the old bendy pipes under the sink with straight ones. It drains much better now. It was 200 even for parts and labor, but he didn't break down the price any further than that. It seems reasonable enough? I don't know the average price for garbage disposal replacement.

Confirmed appointment. Didn't show up. Tried to call and text multiple times but never got a response back.

Made an appointment with Rob to inspect possible pipe leak behind bathroom wall and fix outside water spiked. He never showed up or returned my call on the day of appointment when he did not show up. I should have read these reviews ahead of time cause the lack of communication seems to be an issue with this company.

I called River City to repair my septic system in Tillamook. After a very rainy January, my shower and toilet were backing up due to too much water in the drainfields. Chad with River City recommended proceeding on a time and materials basis, since the location is a ways out of Portland - he could diagnose the problem and repair in one fell swoop over 2-3 days. River City required a 5000 credit card hold prior to proceeding, and in looking over the rates list I signed, I didn't expect the bill to be much more than that.

Fast forward 3 months: the shower and toilet is backing up again much worse: sewage including feces in the shower. My entire yard is a swampy mess with up to 14 of standing water in many places, including behind the house where they created a sort of pit through their excavation where surface water can't flow out of. Water is visibly infiltrating into my garage, and could be seeping into the lower level of my house as well which is at the same elevation. My underground rain drain pipe was crushed during construction. Every square inch of my yard was dug up and is too muddy to walk on, and there is Styrofoam poly aggregate (basically artificial gravel which looks like packing peanuts) mixed in with the soil all over the yard. My renters, who have 2 dogs, have not been able to use the yard since January.

The price tag for this was $17,690.25.

The state of my property is much worse, and everything that was done to divert water needs to be redone likely exceeding that amount. I have hired a local contractor to excavate and replace the crushed rain drain and to clean up the poly aggregate. I hired another septic company to siphon the standing water behind the house that is not draining, and drain excess water from my holding tank. I am getting a bid this week for a landscape architect to remove and replace a defunct ground water interceptor - this is basically a French Drain to divert excess ground water that was getting into the septic system. The system River City used has a perforated drain pipe that comes bundled with Styrofoam poly aggregate, wrapped in a geo fabric to provide drainage, rather than the traditional gravel-based drainage systems - supposedly it is a proven system that costs less and is fast to install, if installed correctly. Somehow many of these bundles burst all along the trench line, spewing chunks of Styrofoam all over the yard. From what my contractor observed, the pipes are not even connected in places, and in some cases there is no pipe, just Styrofoam in torn fabric a hole with clay soil fusing to the Styrofoam pieces. In some areas the drain pipe is above the ground. The soil is on my property is mostly clay, and the usual precautions you would use with a soil that does not drain, like additional geo filter fabric, backfilling with a pervious soil etc. was not done. Additionally the grading done does not direct surface water away from the house, instead a low point was created behind the house where water is trapped and just ponds. Normally you would channel the water away from - rather than toward the foundation. The crew had 3 days with an excavator at 1200/day, and this was the result.

I had a phone conversation with the Chad and the office manager about the issues and the bill. I acknowledged that the the shower and toilet seemed to be draining and other maintenance to the septic lines were done, and I authorized a 5000 partial payment on my credit card. Chad agreed to return in April to fix some of the issues, and make some adjustments to the bill. Meanwhile I discovered that feces and toilet paper were piling up behind the house through a sewage line that had been broken during construction. River City repaired that broken pipe, but then I got an email from the contracts manager, Mick letting me know that Chad and the foreman were taken off the project, and all communications had to go through him. In trying to figure out how to remedy the problems, I asked Mick what products were used, placement of underground elements, whether my raindrains were altered or combined with this new drain line, and a conversation that was supposedly had with my neighbor to daylight the ground water onto his property. Mick would only reply by saying things like the amount owing currently is $13,175.25.  We can put you on a payment plan if you like.

At about 6 weeks after the invoice that I disputed was received, Mick filed a lien on my property (wrongly naming my neighbor as the owner initially - causing a great deal of anxiety) with the intent to foreclose if I didn't pay them in full, plus the 500 filing fee.

I hired a mediator so we could have a conversation and work things out, River City refused to mediate. Yesterday I received a letter from Mick demanding payment in 10 days, saying that their work was per industry standards and that their invoice was not overstated.

video:
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Called a week ago to make appointment, they advised they had just had a cancellation and I could have it, set for a week ahead -- (today).  The gentleman advised they'd arrive between 9:30 and 10:00 today. I called at 10:15, they had no record of me, but they saw the cancellation that I mentioned.  I lost 3 hours of work waiting for them, and now I see that this is not the first review to indicate that they do not show for confirmed appointments.  They said they were booked now until 7-5- or later...so I will move forward with another plumbing firm.   Disappointing because I lost a week waiting for them. If you hire these folks, get a name, and then call back to confirm with them, and good luck.