Brass Monkey Plumbing

Super responsive. I was surprised at how quickly they responded and how quickly someone could come out. There was no up selling which was very much appreciated. I'd call them in a minute should a need arise again. Very friendly and polite too!

Water heater problems. Fast, friendly, on time, reliable and professional.  Thank you!!!

We've used Brass Monkey twice now. Their technicians are very personable and honest, the pricing fair. I've had no issues with their work, they've fixed two leaky tubs for us. I'd say the company aspect that stands out most is their communication. They've got a fabulous and super-friendly scheduler, and they are diligent and efficient about updating you on times. Recommend!

This is a review of frustration.   Brass Monkey has been recommended by several people and seems to have fairly good reviews.  

I have now left 3 different messages, both voicemail and with staff, wanting to speak with someone about installing a soft water system.   3 times I was told I would get a call back.  3 times, nothing.

I considered a zero star rating but ended up just deciding that I wanted them, and others to know of my experience.

Nathaniel went above and beyond with me on the phone in my emergency situation, he saved me a lot of money and the honesty is something that is hard to find in a lot of businesses these days. Thank you Brass Monkey

Nathaniel, Alex, and Aaliyah we're fantastic to work with. We had an immediate need for plumbing help when our PRV(Regulator) starting knocking which caused high pressure and hammering all through our home. I reached out via their website and within the same day (Sunday) Nathaniel called me. He actually tried to help by troubleshooting with me to save myself money and fix the problem. Long story short I couldn't. 4 days later Alex came and diagnosed the problem then replaced our PRV and ensured no other issues were present with our plumbing. 6 other plumbing companies in the area could not come with 3 weeks and Brass Monkey fit us in urgently. Thank you for your integrity and professionalism. Everything was seemless and their pricing was near 300$ less than what other companies quoted us. True family business as they are siblings running their own company.

They were fantastic. Nathanial was in the area today and actually came right away after a conversation. Danielle coordinated all and emailed estimates right away. Bravo. Great explanation along the way and replaced my water heater quite proficiently. He wore a mask, took off his shoes inside and really respectful. I'd use them again in a heartbeat. Thanks for the help today.

Nathaniel replied promptly to my online inquiry about replacing a circulation pump.  He talked me through the options and scheduled me within 10 days of our call, then emailed an estimate in advance, including a photo and price for the pump.  He was personable, punctual, and worked efficiently.  I will definitely contact him for future plumbing services!

The entire operation of Brass Monkey Plumbing blew my expectations out of the water. From prompt and concise communication from their scheduler/planner (Daniel), to the quality of work by Nathaniel (plumber) and his apprentice (Geovanni). I hired Brass Monkey to install a main water shutoff valve in the garage with a pressure regulator. The price was fair, the work quality was excellent, and the project was completed on time. Plus Nathaniel took the time to walk me through a DIY plumbing project I was in the process of completing, including show me the parts and compounds I would need to use. I will definitely use Brass Monkey Plumbing in the future.