Best in Plano TX

I set up a time of 10:00 am the day before these people were to come out to my place.  I had to take off a 1/2 day of work to be able to be home at the 10:00am for them to do the work.  At 10:15 I texted Ken and asked if they are still coming to my house?  At 10:30 I called them and of course Ken did not pick up the phone. I finally get a text saying he thought he told me between 10:00am and 12:00pm and this is not what he told me.  I will make sure I never call this company again.  If a Company is not good for their word, I do not want them working at my house!!!!!!!!!!!!!

We have been using Crown Plumbing for the last 4 years.  They always do a great job. We recently had them replace our water heater & exterior hose bibs. The job was done quickly and efficiently.  The plumbers are so nice and were happy to answer our questions. We are totally satisfied customers!  We highly recommend Crown Plumbing.

AWESOME SERVICE FROM END TO END. Mark and Cam were excellent to work with - great people, very knowledgeable and solved all issues promptly. They cleaned up, answered my questions, came the day after I called, and helped me with some issues that were not brought up on the call.

They showed up and did not charge for work not necessary.   Very prompt and professional.  When they had to do work, it was well done and timely.   I have worked with this company for over 15 years with no problems.

Joey was incredibly easy to work with. He completed a major repair on my home's main drain line in 1 day... well ahead of expectations.  I'll refer Captain Ron's every chance I can.

Poor quality of work. The issue re surfaced within 30 days. Pure plumbing entina that their work is guaranteed for 30 days but they did not honor their warranty. The person who came by the second time did not want to do any work without charging a higher price for the same work and walked out of the house while I was still talking to him. I would never use their services again. Beware of their company's plumbers- Dillon and Darron Branch. I spoke to the company's service manager and he was not helpful either. He mentioned he will refund the amount I paid the first time around and I am still waiting for the refund.

My technician was Ryan Nunez and he did an amazing job.  He was on time and let me know what was going on every step of the way.  The repairs done were very reasonably priced. I would recommend CTX plumbing to everyone.

John has helped us out a couple of times. Always prompt, courteous, and willing to give a firm up front estimate. Treats every job like an emergency, no matter how busy his schedule may be.

Luis came out the same day I called and repaired our broken shower faucet.  Very professional work and a very nice guy. I highly recommend TLC.

These guys saved us! Arrived on very short notice. Cleared up all issues (turned out to all be thankfully minor). Spent nearly 3 hours and bill was nominal. Thorough, helpful. I would not hesitate to hire them again!

These guys are amazing. They were able to fix my leaking pipes quickly and efficiently. The team was courteous, knowledgeable, and provided me with tips on how to maintain my plumbing. Will be using their services again in the future.

We had a leak related emergency last night and didn't know who to call. We tried a few other businesses and everyone else was booked or closed. Thankfully we found these guys. The friendly and responsive dispatcher put us in touch with Quan who came to our rescue at almost midnight and stayed until 2 AM.
We really appreciate him coming all the way from Allen to our home over an hour away from his after he had just returned home for the night. Sorry Quan's wife (-__-;). Thanks for your help guys!

UDATE INCLUDED Below! DO NOT HIRE THIS GUY! DO NOT PAY HIM IN ADVANCE!! I have to take him to court to get my money back for services he failed to provide.
!!UPDATE! HIS RESPONSE IS AGAIN MORE LIES. I have all the texts and phone call records To prove it. He has 1 5 star review. I did not say anything to him as he left. He makes up anything he wants and pretends it's truth. RUN from this unscrupulous person. Yeah I dropped a couple f bombs in some of my responses because he frustrates you beyond reason with lies. He owes me $160 before court costs. I offered a $100 settlement and he refused. He wants to give me just $25! I would give negative stars, if I could.
I have never had to write a review like this. You can see my posts and usually, if someone misleads a little, I let it go.

Once he has your money, he will figure out a way to get close to $100/hour. He will fabricate fees that he never mentions when you enter a contract with him and chargEd you for parts he recycles from other jobs and claim he bought them for you.

He has yet to provide me any reciept for a light switch that was not In a package. He also asked if he could have my brand new ceiling fans, he took down.

He was so great when I called him because I had someone else not show up and I had painters coming the next day. He said his work is phenomenal and he normally charged $85/hour BUT if I pay him $500 for 8 hours IN ADVANCE, I get deal. IT IS NO DEAL!
He came 1st day and was absolutely great for 1.5hours and I gave him his check, for services in advance.
I was flustered and rushed to get him out and get more things done before I needed to get more done before painters came the next morning. HE LOVES to kill time with chattiThat's not good when you're paying by the hour!

He also wants you to give him buildings codes and access to your place without you there. This is so he can then pad his bill.. He complained about not being able to be there by himself on two counts.

He is the poster boy for bait and switch!

I wrote an incorrect hour time on my check. I called and texted him the next morning and he confirmed I have 8 hours for $500. I also have that in writing.

He also confirmed he would come at scheduled time we agreed upon for Friday, OCt. 7th at 4:30pm and I didn't contact him Again until he contacted me that Friday. He called before our scheduled time and asked if I'm back in town? I said, umm I told you I had an appointment here in Dallas that would take me to about 4pm so 4:30pm is still the time. He launched into a whole thing about the fact he is at another job and he will be late and wanted to push out the time scheduled a week in advance. I said no, not acceptable To move to another day. I have other contractors coming that need your things done and I need them done personally as well. He finally shows up 2.5 hours late. He was clearly irritated about this.

He also left for 20 minutes, to get something from his truck as I was on the phone with my fiancé the whole time and was opening the door to find him and he comes up the stairs with yet another fabricated story about being locked out. He had his phone and could text or call for the code to glass doors he so easily forgot

Had he showed up at our agreed scheduled time, he could have completed everything and our contract could have been satisfied that night. He brings out this unpackaged almond dimmer light switch and I say, what is this? He says, it matches your other outlets... umm NO it does not?! All bathroom covers outlets are white???

We exchanged words, I left him to just get the job done and had to have his mismatched switch installed to make sure the light works.

He was done at 11:03 pm and started 7:05pm,confirmed in text,)& completed 4 hours of work. I texted next day and thanked him for installing my light. He completed 5.5 hours of total work At this point.

He texts me I only have 1.5 out of 2.5 hours left!?!? I say, 7-11 is 4 hours. He responds correct but, I went shopping and you owe me $65 for supplies and 1 hour to shop.
I said no way. You already stated you do not charge for ANY trips to Home Depot.As a handyman he is there frequently and can pick up things for multiple clients on his trips. It's not my problem you procrastinated, nor do I owe a penny for a almond fixture. He is welcome to get it! He proceeded to argue with me, make up false excuses, and then tell me to just take a $25 refund for 2.5 hours of work. Of course I said NO!

He continues to change his story-change times-alter things said and I have two witnesses that directly contradict what he says. His texts, I also have photographed, and printed his texts that contradict each other. He is a liar and a scammer. DO NOT TRUST HIM OR GIVE HIM A PENNY IN ADVANCE.

If you want him for a quick job you pay AFTER he is done, 1st time great.pay in advance, he is HORRIBLE and ARGUMENTATIVE And will 100% lie

They haven't even begun work and this might be the most unprofessional company I have ever dealt with. The dispatcher is extremely rude and told my wife I was a liar for letting her know they'd give 30 minutes notice. The same lady then told her she should drive faster (despite having a 2 year old with her) so her plumber could get to his next job. We are talking about a 5 minute drive for my wife and the lady acts as if we just cost her plumber 3 days of work. Do yourself a favor and find a company that actually cares about their customers.

Never again. These people are scammers. To sum it up this company did a large repair on my slab leak in which I. Had to get inaurance involed. There prices were the highest my insurance company seen $7800 to cut two holes in the slab and repair the leak. When my insurance company asked for an. Itamized receipt the provided one but the had things on there like tool rental fee (the didn't rent any tools) admin fee, Eng fee all of which after emailing and leaving multiple vm for Scott the customer service manager who would never contact me. They could not provide my insurance company a receipt for any of this. These people are scammers they make up stuff and put it on the invoice and cannot provide a receipt because there liars. I even spoke to the techs and they admitted there was no tool rental. Avoid at all cost because  trust me it will cost u big time!