Best in Plano TX

This is a convenient lawn care and yard maintenance company based in Frisco with a fully integrated web-based service scheduling system that is very responsive but their hourly service billing is [no longer! lol] a crime. Minimum wage in Texas is only $7.25/hour and they quoted $129/hour for a two man team by phone which was then scheduled by their service team for the following week plus. The crew ended up spending five hours onsite tackling our overgrown bushes and they did a very thorough and complete job.

I still consider the final invoice to be somewhat pricy but I'm glad we had the work done and their billing was accurate. We may end up looking into some DIY trimming workshops to maintain this ourselves but I'm glad we have a good service option to fall back on.

On 8/9/2020 a pipe broke under a bathroom sink, flooding the room.  We had moved to the area shortly before & hired Micah's based on a few local recommendations.  Micah & his wife, Jennifer, came 8/10 & repaired the break.  They were nice & we were relieved to have it fixed.  On 8/27/20, that same plumbing fix failed again, drenching the cabinet underneath.  I texted & left an urgent voicemail message asking them to come & fix it again.  Jennifer said they were on an emergency call  & couldn't come.  I had outpatient  surgery scheduled the next morning at 5:30am & their repair  failed 2 weeks after their fix.  So I had surgery scheduled, standing water again in the bathroom, but she suggested I call another plumber to fix what they repaired 2 weeks before!  Nice, caring, customer service- NOT!  We mopped up the mess & my husband figured out a way to bypass the break.  NO THANKS to Micah's!  This is NOT a company I would recommend to anyone!  I hesitated about posting a negative review for a local small business, but it is honest.

Recent info- We had a clog in that same sink & contacted another local company, Auger Pros!  I've used them several times since moving to Lucas & they are professional, caring and efficient.  They actually said my husband's previous bypass was well done!  Need a good plumbing company in our area- call Auger Pros!

Absolutely great service. I called him, he came out about two hours later and gave us a fair price to locate and fix our leaking sprinkler piping. Within 2 1/2 hours of calling Steven our leaking pipe was located and fixed. Highly recommend.

We corresponded with Chris from High Five several times with promises to come out for 2 days straight. However, after multiple promises that he would come out, he never did and eventually ghosted us. Would not recommend!

Excellent, prompt, and professional! Super nice and very helpful. Very impressed with them. Did a stellar job at my house. Experience is what I got. Would highly recommend them!

Quick response to a water heater leak! Great customer service, will be our go to Plumber for a LONG time!! Will refer to all friends and family!

Look nowhere and go with him...

Professional, courteous and very knowledgeable in what he does. Shares his knowledge and provides recommendations with easy tips.

Easy to schedule appointments. His focus is on customer experience which is difficult to see these days.

Pricing is very fair compared to sky high prices from others

Used him for 3 different tasks so far.

Had a great experience. I'm a new home owner and Prosper Plumber was patient to show me what he was doing while working on my water heater. He gave me tips on things I can do myself to prolong its life as well. Will call him back again if needed.

Great operation-our heating was carried out quickly and efficiently. Suggest big. Thank you.

I called Toby about my water heater issues, but ended up doing the work on my own.  Toby immediately said that if I have any questions during the process, to call him and we could walk through it.  I ended up having to call him twice, he took his time to troubleshoot the issues and walk me thru the steps.  He even shared text messages and photos through the day.  The only reason I didn't give five stars, is because he hasn't actually done work for me yet, but I can honestly say, he cares about customer service/satisfaction.  I have found my plumber whenever future situations call for one.

Used these guys while I was in a vacation home and they were great. Showed up on time and were professional. Super clean work and if I was a local I would certainly hire!

Came out to flush out our small diameter pipes in Farmers Branch due to a backup from the washing machine. All is well now with the drain pipe. Thanks!

I'm in a place in life where every penny counts.  Brian is the owner of this company, he did efficient, high quality work.  I am actually embarrassed over the fact that I forgot that I had asked Brian to install a new shut off valve, which he did,  but I forgot to calculate the cost of the valve and installation.   Brian is an honest, sincere, hard working contractor and I apologize for being suspicious.   I will be calling Brian back as I need further work.

They responded promptly, and I had a quote the next day and AC installed two days later.  Dakota, Roland, and Billy were all very polite and personable.  They explained all that they had done in terms I could understand.  They cleaned up their mess afterwards, and even vacuumed.  Overall I had a great experience with Xtreme Air.

Affordable, Fast & Courteous.  Can't ask for much more. A++

Travis was very thorough and fixed our leak along with a few other tweaks to alleviate the issue. Will definitely use again. Great job!

I called Roto Rooter for a running toilet issue and they responded immediately and sent the technician in 2 hours. Robbie came home and said he needs spare parts and went to buy them. 45 minutes later he came back and fixed the toilet in 5 minutes. What surprised me was the invoice he gave. While $53 was for the spare parts, $320 was charged for labor citing he spent an hour. I totally paid $398.39 for a simple running toilet issue and Roto Rooter never mentioned told what their labor costs were. Shocking hidden charges. Don't hire them without knowing their rates.

So far the worst customer service I have experienced in my life. These guys are a total rip off. Big scam.
I had asked for an estimate for sprinkler repair and might have misunderstood/ misheard over phone of their policy of charging $80 just to visit. The technicians came to look at the issue and quoted $575 just to replace two sprinkler heads and fix a broken pipe at a T-section. When I asked them for a coat breakdown for their estimate, they refused to answer and the guy said he is the supervisor and that's the only price they would do it for.  The sprinkler head  that I was looking to replace does not cost more than $20. So, obviously they are either quoting whatever comes to mind or just jacking up costs at their will.
To add to this, the owner lady was very rude over phone and spoke in an extremely threatening manner. Instead of  trying to understand what the issue was and attempt to hear from the customer
, this lady was yelling at me on the phone and said she was going to call the police for theft of service.
Really?? Is this the way how you earn business? They probably have not heard a thing about how to talk to customers. The owner lady said she had my address and phone number and was calling to let me know that she was calling the police on me. I have never seen such pathetic behavior from a business ever!!! I decided that I would pay the inspection fee of $80 but not go ahead and give them my business. At this, the lady yelled again at me saying if I was going to pay by card, they would charge me 4.5% extra as that was the service fee for making card payments. She added that she wouldn't get off the phone until she got her payment. Again, like really??? Where on earth do these guys come with such ridiculous rates? I've worked for banks and I know how these things work!!!
Thankfully, I did find someone to fix my sprinklers at half the cost these guys were charging me. My advice to anyone looking around for sprinkler service/ landscaping is to please do yourself a service by not approaching these guys!!! Atrocious prices and totally appalling  behavior.
Posted below is a pic of a quote I received from another company for the same job ($250) for which these guys were asking $575. Enough said, their whole business ( if that's what they call it) is a scam. Stay miles away from such cheats!!!