Best Plumbing Services in Kansas City MO

Follow-up review. After continuing service with them another four years we finally got the news we were anticipating for awhile. The central heating and air conditioning units that were in the house when we moved in before out 22 yr. old daughter was born were headed for replacement. Cheaper to do both at once and today was the day.

Cha-ching. That kind of equipment and installation is pricey. You know that, I know that.

Guys arrive at 7:30 a.m., are out of the house by 4:30 p.m. (my wife even made lunch for them) and everything installed including a walk-through to show us the new gear, and... wow, immediately, the heater is running less, running quieter, better moisture in the air. We're more comfortable, win-win. We are really happy. Installation looks like a million bucks and we are set for a long time now. Amazing how this company continues to really impress us.

Sure, go ahead and use Yelp to review that espresso shop for the 500th time. Never know when that might be critical, but a business like this and less than a handful off reviews? That's just sad. Take a good look at this one. These folks kill it with superior service.

This company is an absolute treasure.

My shower handle broke at 7:15 in the morning and wouldn't shut off (my house water shutoff also wasn't working). I called Stine-Nichols in a panic wondering if I'd be able to make it in to work today.

Not only did they respond and follow-up immediately, they had a plumber at my house within 30 minutes. He was friendly, efficient, and thorough with his work.

I absolutely recommend Stine-Nichols for anyone with a plumbing emergency - not only will they respond and repair quickly, but their rates are VERY reasonable and fair, and their employees are friendly and helpful as they could be!

They responded quickly to my quote request through yelp, and gave a reasonable price range estimate. They were very accommodating to come out on a Saturday for us, even just to do a plumbing water valve replacement. While he was there I asked about nest thermostat installation, and he already had one in the truck and he was able to install it for us while he was there for a reasonable price. We will be calling them for future needs!

Can't say enough good things about this company.  Called them to actually get advice on what to do as Snake 'N Rooter had already told me my line was busted and needed complete repair ASAP.  Anthony came with camera in hand and determined only part of the line was bad and was even able to get the camera through a hard right turn in the pipe that Snake N Rooter couldn't, which they just assumed meant it was broken.  I ended up being very fortune I didn't spend over 10K with another company and got this fixed for a small fraction of what I expected.

They quoted the job, showed up....a little late but they contacted me, did the job and cleaned up.
They also undid the hose outside for me, since it froze last night.  I appreciated their help.
I would hire them again.

Today I read 2 reviews regarding Patrick and At Your Service Drain Cleaning. I was quite surprised as I had the opposite experience.

October 2013 my renter complained of water back-up in basement. Tree roots I'm sure as I had Roto-Rooter in February 2012 clean out sewer for $953.00. I was expecting to get about the same. Talked to Patrick and he had cleaned the sewer in less than a hour and I was charged $222.00. He even checked other side of duplex to make sure all was okay. Maybe he had the other guy before me and wanted to make things right. I will call him next time for drain cleaning and I will mention these reviews. But I was completely satisfied.

I do know Roto-Rooter and Roger the Plumber ( $880.00 and another story) ARE THE MOST EXPENSIVE guys to call. Especially Roger!!

McCann plumbing always comes thru! Hot water tank broke at 7am and was a mess, but not as bad as it could have been. Yes, the carpet got wet, but when I called McCann's they said they would take care of us after lunch. They called before they came and were there at 1pm, after lunch, like they promised. Great young men, friendly, explained the process and they were done in 1.5 hours, which was great. I've been using McCann for years and they are always there when I need them!

Rick was able to fit me into his very busy schedule.  He was very thorough and his prices are very reasonable.

Could not fix the problem but agreed to come back every 2 months for the rest of my life to run the sewer line again.

Within 6 months of the warranty, 2 techs were over to work on my slow draining pipe 4 times!. It is only 4 ft. from the main drain pipe. I told both of them that hand cranking snake doesn't do the job! To summarize the whole thing, I will never use this company again.

This was a tough project with many obstacles, but the True Blue Plumbing team got it done.  Our rental is older, other things had been built around the old water heater throughout the years, so it was difficult to get it out.  On top of that, the main gas valve outside was rusty and got stuck, so I had to call KS Gas Service to come out to replace it.  It took 2 appointments to get the new water heater installed - no faults of the plumbing team.  Kuddos to Travis and Michael for their efforts.  And they kept me informed of what was going on throughout the whole process.  Highly recommend the True Blue Plumbing company!

Called on a Saturday after we discovered frost had burst an outside faucet and it was leaking into the basement. Rising Son arrived promptly, when most other plumbers in town were closed for the weekend. He worked around a messy unfinished basement area to quickly diagnose the problem and did fairly substantial work very quickly to fix it. The work was very reasonably priced and thorough; he even made some observations about some small improvements we needed to make the sump pump work better and did the work for free on the spot. Extremely happy with their service.

Razor Rooter only charged me $120 for a job Roto Rooter wanted to charge me $379 for. They were fast, courteous, professional and they got the job done right. I will definitely be using them again.

Absolutely outstanding. I had a semi-complex sewer line issue - the pipe had collapsed just over a neighbor's fence. A-1 sent a very professional crew with 20+ years experience and was able to replace the damaged portion in about two and a half hours - without having to disturb the neighbor's lawn. That was a home run for me! The price was fair, the service professional, and availability was great. I was very satisfied and I think you will be too.

I called them to unclog my drain in my sink basin in the kitchen. The Tech who showed up claimed our main drain line was clogged despite me telling him the bathroom drains all worked fine and drained quickly. Then he said he needed a camera, which he did not have with him. He stated he might have to tear up the concrete floor in the basement costing 8 thousand dollars. By this time, I knew I had to pay him to just get them out of my house. He wanted 79 dollars which I gladly paid to get them out of my house. I went to Ace Hardware and bought a small hand auger for 25 dollars and ran it down the sink drain only to discover a clogged p-trap under the sink. 8,000 dollars vs. 25 bucks. Run as fast as you can from this company as they are in my opinion dishonest. They used to be known as a good company but not anymore!

!! WARNING: Transparency issues, no itemized receipt, no pre-authorization of work, and no call back from the owner when things are difficult!!

We've been using taylor plumbing for a while (5-6 years), spending more than a couple thousand dollars with them over the course of this time.

Recently I called taylor plumbing for an issue with a water line at one of my rental properties. I called to talk to them about the price range, when they came out no one really told us what to expect. When I talked to Nate (the owner) he acted a little taken back that I asked for a range. I explained that I can't write a blank check and needed just a range $0-??. He said 1000-1500 depending and I said okay that sounds good. The work was done and the two plumbers were outside digging by hand and fixed the issue. The plumbers were at the place around 3-4 hours, so it seemed reasonable to receive a $1000 bill. After receiving the bill, I called taylor to ask for an itemized receipt. They told me that they do not do that and I asked for the owner to call me.

The owner never called me back.

Around a month later, I called to have them come out to fix an issue at the property. They came out and again didn't ask for approval or even really explain what the cost could be for the work to be done. I called the office and talked to the same person (Deana) and she said she remembered me. I asked her if they were going to call me back, and she said No, I asked him and he just told me that we don't do that. I then asked, So, no one was going to call me back? She didn't have an answer. I explained that I'll gladly exercise my right to select a different plumber who is straightforward and honest.

In summary, they were not clear about costs up front, they did not provide an itemized receipt (even after I blindly paid the $1000 invoice) and the owner didn't have the time to call me back and send an itemized receipt. It seems that they do not care about the customers as long as the cash rolls in. If they did care, the owner would at least call me.

For reference, I ran and then exited a very VERY successful business for 19 years, and never have I been so amazed at the lack of customer service and business etiquette.

Check the yellow pages, this happens to other people who use them.
Reviewer from YP:
Get a contract on your price
Get contract on the work up front I was charged 600.00 for 2 hrs, they work. Flat rate per job, can be very expensive.

Called last night to have someone come out to have our drain snaked and we were told someone would be out within 4 hours. We asked for a quote and we were told we would be provided one when they came to our home (spoiler alert: never received a quote). They then called us back and said someone couldn't be out until tomorrow morning (today). They told us someone would be by between 8:00 am - 10:00 am. Called when no one showed up by 10:30. Told us someone would be by and they had someone in the area. Eventually had someone show up at 11:45. Never gave us a quote. They were done in less than 30 minutes and charged us $390 for a snaked kitchen line. We were quoted $79 by a local plumber and $99 by Bob Hamilton and assumed the price would be in this ballpark. We absolutely feel scammed and ripped off and would never recommend using Roto-Rooter for any of your plumbing needs. We will be sending a complaint to the better business bureau and leaving reviews elsewhere so other people are not ripped off like we were.

The business is posted twice with slightly different names, but it's still the same crooked business.
Jay no longer works the field, he only handles the business side, leaving his less than reputable wife, and her mentally challenged son to destroy anything left of the reputation that Jays pluming had.

I hired them to replace my main water line, they were running average of all the bids.  They guaranteed that I would be satisfied with their service and were very professional.... That's a lie!!!

One of the crew propped open the truck door and urinated in my driveway! I have a 15 year old girl that lives across the street and several girls behind us! Let alone, it was in my driveway!!!
Their best employee was bidding out work on my house, for off the clock extra work. Their manager, Jays step son, threw his trash out in my yard, and when I said something his response was it'll get buried when we fill the hole! Not the point!
They filled the gap where the new line comes into the house with window caulking instead of seam sealer or plumbers putty, they didn't reconnect my ground rod to my electrical panel and left me with deplorable excavating! My meter well is 6-8 inches below grade and I had a super high hump in my yard because they didn't finish!
Then Jays wife came to my house and demanded to be paid! Hey finish the job first!  Let alone they broke the law and didn't seed the raw dirt that law required!

Stay away from them!
This is a terrible company
They go through employees like drill bits because they pay them or they short them. An employee can put a lien on your house to collect payment.