At Your Service Drain Cleaning Specialists

Today I read 2 reviews regarding Patrick and At Your Service Drain Cleaning. I was quite surprised as I had the opposite experience.

October 2013 my renter complained of water back-up in basement. Tree roots I'm sure as I had Roto-Rooter in February 2012 clean out sewer for $953.00. I was expecting to get about the same. Talked to Patrick and he had cleaned the sewer in less than a hour and I was charged $222.00. He even checked other side of duplex to make sure all was okay. Maybe he had the other guy before me and wanted to make things right. I will call him next time for drain cleaning and I will mention these reviews. But I was completely satisfied.

I do know Roto-Rooter and Roger the Plumber ( $880.00 and another story) ARE THE MOST EXPENSIVE guys to call. Especially Roger!!

We needed our main drain cleared, so I started reading reviews to find who to call.  We actually had a home warranty but when I called the provider  they couldn't even give an idea of an estimate.  I get I could have had them come and when they told me the cost I could have said, no, thanks., but what a waste of time.  So I called a few companies, one never returned my call, another said no estimate without coming to the house, and another gave a rate of minimum of $240 just to run the drain cleaner.  I left a message for At Your Service and Patrick called back quickly.  He was very clear about the rates $159 for each hour, but he figured if the drain was in good shape it would be done within the hour.  Alex is the technician that came to do the work.  He was very polite, took in the info I had for him, and was very clean (cleared away the yuck from around the drain, laid tarps where he brought the machine in).  He got the drain cleared within 45 minutes and we paid $159.  We left for a 7 day vacation the next day and within 3 days of coming home the drain backed up again.  I called At Your Service and talked to Patrick.  He was on our doorstep in an hour!!  He was able to clean the line out farther where there was a catch and lots of roots.  He recommended a product to help keep the roots at bay and to have them back in 8 months since the roots were pretty dense in there.  (The second visit was covered in their guarantee so it was no additional cost.) Highly recommend and will use them again!

Patrick came out the next day and cleared the kitchen drain like a pro. He was Professional and had responses to all my questions. Will plan to use them again for future jobs.

These guys are the best!  We had a problem with water backing up at the sink and our washing machine in the basement.  I called a different company who came, were nice, but failed to fix the problem, stated that a collapsed pipe might be the problem, did more unproductive work trying to prove it, and in the end handed me an estimate to rip up basement flooring and replace a lot of piping.  I decided to get a second opinion.

AT YOUR SERVICE came the same day, attacked the problem from a different (and understandably better) inlet, cleared the blockage, used a high pressure spray to really clean out the pipe, cleaned up, and also cost ~less than half~ of what I'd been charged by the first folks.  Their magnet is now on my refrigerator.

Excellent response. Was able to get me in the next day where others were 2 days or 10 days. Who can wait 10 days to clear a drain? Alex was great. Found the issue and cleared it. Alex suggested a few changes to our drain system to facilitate better access for cleaning in the future. Will use them again and will suggest them anyone that needs drain services.

I had a great experience with At Your Service Drain Cleaning. My main drain was backing up sewage into my basement. I called & they were able to come out that same afternoon to clean out the roots that had grown together in my sewer line. They were done in about an hour and were very proficient. I recommend this company to everyone needing their drains cleared.

Great father and son business; they were able to help us the same day we called.  Alex called 30 minutes before coming to the house allowing me to plan my day.  He was very polite and professional.

Excellent response time.  Very friendly and fixed the problem quickly.  Highly recommend!

Called at 9AM and was told they had 7 jobs ahead of us and would probably be the next day. Alec called at 1:30 and was able to come out the. Here about an hour- drain cleaned out quickly.
Highly recommend.

Great job Alex! He was fantastic and very customer service friendly. Another plumber referred me to At Your Service and I'm glad he did. They called me to verify a couple things to trouble shoot over the phone. They even proactively called back the next morning to see how we were doing with the problem. Imagine that, a service company actually calling the client back proactively. I had a drain line plugged to a sewer ejector pump from flushable wipes. They identified the problem, got it fixed and cleaned up as the left. All in all a great job and I'd be happy to use them again. Although I hope I never need to.

Fast, knowledgeable, professional, and remarkably inexpensive.  Not many service businesses can compare with that.  And they've been doing it for three generations, since 1963. I was very impressed.

Excellent service! Patrick was friendly, professional and punctual. The price was reasonable as well. When we need drain clearing work we will definitely call At Your Service.