Best Plumbing Services in Indianapolis IN
Winters plumbing responded quickly and professionally with fair and transparent pricing. From the initial phone intake to the completion of the work I was very pleased with the service.
370 S Madison Ave, Greenwood, IN 46142
Around 10:30pm on the Thursday night before memorial day weekend my plumbing backed up. After searching on Yelp, I picked Seriously 24/7 because of the star rating, the reviews and they were a local business and I wanted to support local businesses. I actually live less than 20 minutes away. I called thinking I would leave a message and I would get a return call the next morning. It was surprising to have someone answer the phone so late, but then their name is 24/7. They offered to send someone out that night, but the normal $89 service charge would be $139, so I elected to wait since I was given an 8:00-10:00am appt. Since this is during COVID-19, I was asked if I wanted the technician to wear a mask, which I said, yes. At 7:39am I received a call and a text message with a picture of the technician, Dan, who was coming. AWESOME!!
By 8:27am, when my technician still had not arrived, I called and had to leave a message, but my technician arrived a few minutes later. Actually, two technicians arrived, hmmm. It was mainly the second tech, Antonio, who did the work, don't know why two were sent, that is until I got the bill, it was $270, to clear out a drain. I was stuck, needed this done now, did not know if I could get someone else out that day, as well as I had a cleaning person to coming and sterilize after the work was finished. Seeing my panic over the cost the technicians offered to use the camera to look through my drain pipe, which I agreed. They had to go back to the shop to retrieve the camera and was back within 15 minutes.
Bottom line is, Seriously 24/7 lived up to the reviews, worked efficiently and cleanly, and their technicians were polite and courteous, I should have realized the price would be high, but honestly $270. Maybe they could charge less if they would send out one tech for a one tech job. Since they did use a camera to look through my drain, I feel the charged price covered the drain cleaning and the use of the camera. Additionally, their payment system asked if I wanted to tip! Have never seen that before
Would I recommend Seriously 24/7 Plumbing and would I use them again, my answer is the same for both, only as a last resort.
Update: it has been a week since I spoke with Jason at Seriously 24/7, and sorry it has taken me this long to post an update. Jason was affable and extremely concerned about my issue, he even thanked me for my review. To have an owner so concerned and attentive to his customers as well as his staff, it's understandable why the customer service at Seriously 24/7 is so good. Concerning the cost of my drain clearing, well it's understandable and Jason explained it was not the cost of sending two technicians (one was in training). Guess you can attribute my displeasure in the cost in my wanting to save money )I'm retired, can't blame me on being thrifty).
Again, asking the question if I would use Seriously 24/7 again, my answer is, yes.
By 8:27am, when my technician still had not arrived, I called and had to leave a message, but my technician arrived a few minutes later. Actually, two technicians arrived, hmmm. It was mainly the second tech, Antonio, who did the work, don't know why two were sent, that is until I got the bill, it was $270, to clear out a drain. I was stuck, needed this done now, did not know if I could get someone else out that day, as well as I had a cleaning person to coming and sterilize after the work was finished. Seeing my panic over the cost the technicians offered to use the camera to look through my drain pipe, which I agreed. They had to go back to the shop to retrieve the camera and was back within 15 minutes.
Bottom line is, Seriously 24/7 lived up to the reviews, worked efficiently and cleanly, and their technicians were polite and courteous, I should have realized the price would be high, but honestly $270. Maybe they could charge less if they would send out one tech for a one tech job. Since they did use a camera to look through my drain, I feel the charged price covered the drain cleaning and the use of the camera. Additionally, their payment system asked if I wanted to tip! Have never seen that before
Would I recommend Seriously 24/7 Plumbing and would I use them again, my answer is the same for both, only as a last resort.
Update: it has been a week since I spoke with Jason at Seriously 24/7, and sorry it has taken me this long to post an update. Jason was affable and extremely concerned about my issue, he even thanked me for my review. To have an owner so concerned and attentive to his customers as well as his staff, it's understandable why the customer service at Seriously 24/7 is so good. Concerning the cost of my drain clearing, well it's understandable and Jason explained it was not the cost of sending two technicians (one was in training). Guess you can attribute my displeasure in the cost in my wanting to save money )I'm retired, can't blame me on being thrifty).
Again, asking the question if I would use Seriously 24/7 again, my answer is, yes.
108 E College Ave, Brownsburg, IN 46112
Pros:
Prompt communicator
Quick to schedule you in
Cons:
High price ($563 to replace a sump pump)
No boot covers (it was raining that day and water also got on their boots from the basement that was then tracked through the house)
My sump pump went out on NYE (a great day for that to happen)! Grateful Plumbers was one of the suggested plumbers for Thumbtack. Adam answered the phone on New Year's Day and I was able to get scheduled in for the very next day. He was a couple of hours late, but had called me to let me know. The quote was pretty high (around $563), considering that I went to Menard's and was able to buy a sump pump for $150. I knew this ahead of time, but there was a $49 call fee for him to come out to the house, which would have been deducted from my total bill had he replaced the pump.
Prompt communicator
Quick to schedule you in
Cons:
High price ($563 to replace a sump pump)
No boot covers (it was raining that day and water also got on their boots from the basement that was then tracked through the house)
My sump pump went out on NYE (a great day for that to happen)! Grateful Plumbers was one of the suggested plumbers for Thumbtack. Adam answered the phone on New Year's Day and I was able to get scheduled in for the very next day. He was a couple of hours late, but had called me to let me know. The quote was pretty high (around $563), considering that I went to Menard's and was able to buy a sump pump for $150. I knew this ahead of time, but there was a $49 call fee for him to come out to the house, which would have been deducted from my total bill had he replaced the pump.
Indianapolis, IN
We moved into a house with a root in our sewer they were amazing working with us and our title company. Then they came out right after settlement and did the job in one day! They were all so polite. If I ever need any other plumbing work I will always use them!
886 N State Rd 135, Ste A, Greenwood, IN 46142
Our air conditioner wasn't working to peak performance, so we called Howald. The technician said it was just a dirty filter that he'd clean but would have to charge us $100 for an emergency repair. Total of about $186. He told us the hardware was fine and there was no coolant problem.
The system still wasn't working correctly, so we called in another company. They diagnosed a broken coolant coil and that we'd lost several pounds of coolant. The technician laughed when we mentioned the previous company and mentioned they (Howald) probably played us for a quick buck.
We won't be going back to Howald.
The system still wasn't working correctly, so we called in another company. They diagnosed a broken coolant coil and that we'd lost several pounds of coolant. The technician laughed when we mentioned the previous company and mentioned they (Howald) probably played us for a quick buck.
We won't be going back to Howald.
6542 E Westfield Blvd, Indianapolis, IN 46220
Great service. Brandon was very professional and even fixed an issue the other plumbing company didn't fix correctly. I would highly recommend.
9750 E 150th St, Ste 500, Noblesville, IN 46060
We've used Steve's services for a sump pump w/backup, frig water line, bathroom pipe repairs, and more over the last 3 years. They have done an excellent job every time and have been very flexible and quick on timing. Every single installation has been trouble free from day one. I strongly recommend them for all your plumbing needs. It's good to know you have a guy who can get it done right!
Indianapolis, IN 46256
These guys have done most of the plumbing in my house over the last eight years. Competitive pricing and a no games. It's also nice to know that the owner is a cop. You can feel safe having him work in your home!
Indianapolis, IN
Excellent response and service, but $175.00 to replace a couple of bolts that hold the water tank to the toilet bowl? Just a bit excessive. Have used them many times, 2 water heaters and other minor problems. Didn't think they were out of line on those repairs but will check around on any future repairs or problems.
1819 Shelby St, Indianapolis, IN 46203
My experience with this company was very pleasant and professional. I initiated a request for someone to come out online and was called the following weekday. The plumber was extremely courteous and professional.
1131 Shelby St, Ste 200, Indianapolis, IN 46203
I had 2 locations that I needed looked at. I told the person on the phone which one to arrive at first. They went to the wrong one. I was quoted for a job and the price was over double what any other contractor has since quoted me. lastly i had them do a smaller job at the second location. They didn't look for the problem at all and just immediately started getting to work (The problem was not solved). I would avoid them if possible.
Poland, IN 47868
Aqueduct saved my mom $2750 over a quote from a large local firm! David came out, rapidly diagnosed the problem, and fixed it on the spot within a couple hours. No more leaks! The 'big company' guy wandered around the house dropping quotes for new toilets, drilling holes, and replacing all the lines that had nothing wrong with them. SO... if you want somebody who straight-up and no BS, David is the guy! (OTOH if you want outrageous quotes and massive up-selling, then go with Acme...)
Indianapolis, IN
Love Precision Leak Detection for their accuracy! They came out the day we called, found the leak, marked the spot. We Highly Recommend Precision Leak Detection!
Indianapolis, IN
I hired Hope to move shower plumbing in our bathroom. I checked on their progress about 2/3 way through the day, and realized they were not placing the new plumbing in the agreed upon locations based upon measurements. The plumber started coming up with different reasons (conflicting) on why he had done what he did. I wound up asking him to leave and to speak with a supervisor.
They then sent the same technician out the next day to re-do the work. Still wasn't done correctly.
About a week and a half later I was awakened to the sound of water flooding my basement. The connection he made to my existing piping had failed. I will spare you the details in getting someone out to deal with the situation, but was essentially told they would have to work me in because I didn't have a scheduled appointment.
Customer service manager came out to the house and sent a water remediation team to come clean up the water, and said he would reach out in the next week to work on compensation for my damages. It has been more than two months and no word.
Every company makes mistakes from time to time, it is how they deal with them that separates excellent providers from poor ones. My experience with Hope has shown them to be in the poor category.
They then sent the same technician out the next day to re-do the work. Still wasn't done correctly.
About a week and a half later I was awakened to the sound of water flooding my basement. The connection he made to my existing piping had failed. I will spare you the details in getting someone out to deal with the situation, but was essentially told they would have to work me in because I didn't have a scheduled appointment.
Customer service manager came out to the house and sent a water remediation team to come clean up the water, and said he would reach out in the next week to work on compensation for my damages. It has been more than two months and no word.
Every company makes mistakes from time to time, it is how they deal with them that separates excellent providers from poor ones. My experience with Hope has shown them to be in the poor category.
1919 E 52nd St, Indianapolis, IN 46205
Bob is a straight shooter. He is fair and diligent. He was responsible and honest about every step of a process I had far underestimated. He is also a really decent guy. I had numerous other calls from other plumbers ... three days after my post. Bob called immediately. I thought I was saving money but in fact letting him do his job probably saved me a lot of time, aggravation and money. I'd use him again in a heart beat. If he treats you as he treated me you will be pleased indeed. Plumbing is a tough business. In a world of marginal people, this guy should be proud of the honest job he does.
Indianapolis, IN
I recently used Johnson Heating, Cooling, Plumbing for repairs. They did a great job. I found the charges very fair and the plumber, Brandon, was professional and friendly -- and effective. Thank you for the great work : )
555 Industrial Dr, Ste 100, Franklin, IN 46131
I needed a half turn master shut off valve for the water installed. I called and asked for a ballpark figure and the price was so good I told them let's do business. They came out the next morning and installed it and thank God they did, because I had a leak in the upstairs toilet where I needed to turn the water off that night. I definitely will use them again.
7852 Moller Rd, Indianapolis, IN 46268
I would highly recommend Summer's for any plumbing repairs. Jason came to my home when my water heater was in need of replacement. He replaced the unit quickly and efficiently. He was extremely professional and more than willing to answer any and all questions I had. Super nice guy; I would definitely call him again for help!
1693 E Northfield Dr, Brownsburg, IN 46112
We have had LD Smith out twice in the past week. First we had a gas leak. Mark found it was on the stove. Mark attempted to repair it, but ultimately It was unable to be repaired, even by the GE technician, the oven was a total loss. Mark made our home safe and got the gas shut off. Today we had Phil out for an emergency sump pump. We just re-worked our entire sump system outside, and when the drainage specialists were here they discovered the battery back up pump was failing. With potential rain this weekend we were concerned a power outage we could lose the entire basement, so Phil came out this weekend and installed the new pump and gave advice for the future on how to upgrade the second back up pump.
2400 Southeastern Ave, Indianapolis, IN 46201
I have not used used this company for plumbing services but had them contracted by Subzero Wolf for appliance installation
They installed incorrectly and would not make an attempt to rectify
Subzero had to get another contractor involved to correct their mistake
They installed incorrectly and would not make an attempt to rectify
Subzero had to get another contractor involved to correct their mistake
421 Alpha Dr, Westfield, IN 46074