Best Electric Water Heater Installation in Honolulu HI

This review is long overdue

Remember. Mike is my plumber as I stated from my original review.

I have call for his service 4 times since 2014

2015: I  had gas line installed on my property. I live in a neighborhood where there is no natural gas.  So I had to go the propane route.  Mike did the permit to city and constructed gas piping in accordance to the city and Hawaii gas specification.

Now I have a gas stove and gas water reheater. Im very please and a price you can't beat

2016:  I had a new HUGE tub installed in my house. It's like 2 1/2 feet deep. I so wanted a ofuro tub.  I had HUGE vanity sink and HUGE HUGE walk in shower steam room also installed.   I call Mike for services again. I needed him to do all the plumbing for those 3 features  I didn't want the contractor to do it because I only want Mike to do the plumbing.  The reason being is that he redid my entire piping in my house when I first I bought the house and I wanted him to do any new additional plumbing because I trust him plus I had some tile work still pending and Mike said he will finish up after I finish up the tile work. Great person and Outstanding plumber   Just FYI.  I still haven't done the tile work yet. Ugh!

2017: i called Mike again because I noticed that my common bathroom started to smell ripe.  He told me that the previous contractor  (this is before I met Mike) didn't install a toilet vent   Mike never touch those pipes before because that part of the house was unlivable at that time.  When I renovated a contractor did those pipes.  Now u know why I just want Mike to do my plumbing.   Never again I will let a contractor do my plumbing.

2017:  I bought a dishwasher. Just in case if I ever decide to rent my house.  I'm old school. Hand wash dishes and drip dry.  I just use the dishwasher for Tupperware storage.   Again I had to call Mike to do the plumbing for the dishwasher.  Man of his word finish the job in 3 hours.

Again this company great and very competitive pricing.  Thanks again.

Oh yeah as for the tile job. I still haven't done it yet.  I apologize to Mike and he said no worries just let me know when the tile job complete

Plumbing is no FUN ... one of those businesses check in's you appreciate but hope you'll never need again :-)
That being said ... so glad that if I need to call again or give a friend a referral that I can rely on Jason and his crew from Pipe Masters !

Excellent communication ( Jason )
Professional
Clean
Friendly plumber ( Steve )

~ I highly recommend :-)

Mahalo Jason !

Excellent service, I have been using Jaren for a while and I'm glad he has his own operation now. He goes above to make sure your plumbing issue gets solved. Dedicated, communicative and punctual. He's a great change from the usual plumbers who are not always reliable or motivated to help.

Look no further - this is your plumber!  I manage a condominium in Waikiki from California and when I found out from a friend that the unit smelled like sewer, I scrambled to find a plumber yesterday because I have potential tenants looking at the place in two days.  I called other plumbing companies but nobody would give me the time of day to even talk to a plumber to ask questions just to ask if this was a fixable problem.  

I called First Class, explained the situation and within 15 min I got a call back from the plumber, Whit.  He said he was finishing up a job and would be at my unit in an hour.  We did a virtual call and I guided him in getting into the unit on his own.  Unlike other companies that said someone had to be present and that it was a 3 hour window to wait for a plumber.  First Class plumbing service was prompt, flexible and so accommodating from the get go.

As soon as he got there he immediately determined that because of non-use of my brand new two month old toilets in a condo building, the water in the traps can evaporate and leak sewage smell.  He filled every single drain back up with water and ensured the unit didn't smell before leaving and went thru the process of returning the keys back.

The next day, he sent a text message with additional solutions on how to fix the current problem and how to prevent this from happening again.  From start to finish, EXCELLENT customer service and such a prompt response.  Totally trust First Class and he will remain our plumbing go to.  Thank you Whit!

This company's owner really does care about his customers.   The customer service and workmanship that he requires from his workers are not always perfect but he will try his best to make it right!  True heart!!!

Mike was prompt, efficient, ready to answer any questions & did a great job. I'm trusting this company with household repairs or renovations.

Never returned my phone call for routine repair work.  Will not call them again.  Found another plumber who was responsive to my needs.

I called on Friday morning for a drain clog issue thinking I would get scheduled sometime the next day, but they were able to get my job in on Friday afternoon. Jacob was very understanding, even though what I was experiencing did not make logical sense. He was very efficient and completed the job with no issues.

Very reliable, responsible, fast response, and careful. He does trustable work.
I ask him again if I have some water trouble.

Thank you to William services for installing our two bathroom faucets! My wife can't stop talking about them!

My faucet handle cracked and water started dripping even when I closed the shut off valve. I checked Yelp for highly rated plumbers and started calling even before I put in a request. I was told 1-2 weeks by a couple companies, before I located one who charged more on the weekend, but would give me an estimate and repair on Monday. Then Lin contacted me. He is a contractor so I would not have thought to call him thinking he would be too expensive. However he came out on Sun, quoted a good price and was willing to also change a bathroom fluorescent to LED and tackle cabinet door repair for no charge. The cabinet was problematic as the hardware at two stores he checked and installed were slightly different from the original. Instead of saying cannot, he will try to special order the parts. His willingness to do that and the excellent job he did on three faucet and fluorescent replacements has me asking him to replace my aging water heater and bedroom A/C while I decide on other jobs I want done. I trust him and his workmanship. I am very happy that he found me! Also his company is in town and I'm in Mililani and I would have assumed the distance would add to the cost, but it's not the case.

Emerson came out quickly to replace our broken pressure valve. He did an excellent job and it was fair pricing. He's straightforward without all the bullshit- he gets the job done!

I put out my request for some plumbing work and within minutes, Ashley responded. I had a call back and spoke to someone on Saturday set up an appointment that worked for me. I wasn't present when the work was done, but my girlfriend was there for me. She had good things to say of their service. They were professional, gave a courtesy call before the arrival of the plumbers and they cleaned up after themselves when they finished.  One thing they did do that could have been done differently. They took apart the garbage disposal with stinky water in a bucket and parts in the sink that smelled bad when they left to get replacement parts. I was contacted before any work was done and Jaron explained everything really well. David and Jaron did a great job. My leaky faucets, garbage disposal replaced, the water heater drained and the anode replaced. Pricey work that had to be done. Customer service is great and the work done was excellent.

Fantastic service! They came out and did exactly what they said they would do. Will use them again. Jacob was great! Keep up the good work!

Hawaii Drain Cleaning Squad is beyond great. They responded to my quote request on Yelp at 11:00pm, I was shocked. Jack came out the next day, right on time. My drain was a bit challenging, Jack worked so hard to get it unclogged. After about an hour he finally got it unclogged. He was so friendly and positive the entire time. He even gave us some tips on how to prevent future clogs. I highly recommend this company to everyone! Thank you so much Hawaii Drain Cleaning Squad!

Alex, the OWNER of the company so friendly over the phone and offered free estimate, but WHAT he was a NO SHOW shame on you!!! Don't talk highly about big projects you accomplished when you GHOSTS us with no response back even on text. You got my address so no hate and retaliate when it's your fault!

To be clear, we haven't had much dealing with them other than a phone call to request a quote on a small bathroom renovation project, but we figured we share our experience regardless.

The person who picked up the phone was nice and polite, but the reason for the 3-stars is due to their policy of not coming out to give estimates past 2pm, and on week days only. Both my wife and I work full-time jobs, and presently can't take days off.

We realize time is money, and that our business isn't necessarily needed for them, but they seem to be the most inflexible regarding estimates out of all the contractors we've worked with previously on another property of ours.

The purpose of this review is to largely inform both the business and prospective customers of our experience.

Got a decent quote from Jay.  Said he could be out between 7:30-8:00pm.  Great!  Asked for pics of my pipes, which I sent, then never heard from him again.  No, I can't make it tonight.  No Can I reschedule?  Just silence.  I even tried calling and he wouldn't answer the phone.  I could've spent that time finding a more reliable plumber.