Bracken Plumbing

When I had a leak in my water heater, I called Bracken plumbing and they were able to repair the issue within two days due to their busy schedule .  
Two people replaced the water heater pump within two hours.  A couple other places I called charged outrageous prices, but Bracken's price was quite reasonable. They were found in my church bulletin and I will use them again in the future.

Complete scam. Did not fix my leak and then called to come back out and charged me again to fix the same leak a week later.

Having new countertops put in. Hubby forgot to tell me to have cooktop and sink turned off.  No one available so the supervisor is here now doing it all!  That's great service!  Thanks!

Excellent plumbing company.  We have used them twice and they have always been very responsive.  Their prices are quite reasonable.  They know what they are doing and are very considerate as they go about the job.  We were very happy each time we used them and will definitely being calling again with the situation arises.

The estimate was to connect a sink w/cabinet to the wall that didn't properly with the previous sink plus different pipe dimensions.    

Joe and Brandon called ahead to meet.  They were punctual and courteous.   After evaluating the situation, Joe provided the worst-case scenario estimate (90 minutes or more).   He was able to use a couple parts from the previous sink, but we did need a new p-trap and the back of the cabinet hole had to be expanded due to being off set.  They were in/out in 1 hr.  The cost was the $115 service call + $8 for parts.  Before leaving, they shined a light while running water to check for leaks and ensure proper fitting and cleaned up for showroom ready.

Very impressed with the work done and for a great price. We had another company quote us $400 to install a faucet and the disposal. Bracken completed the job in less than an hour for about $120. Professional and reasonably priced.

Thank you! Another company came out to repair our pressure regulator and was going to charge over $700. We called Bracken for a second estimate and so glad we did. That phone call saved us around $500!

This is the worst company I have seen in the San Antonio area. I had my appt. set for Friday LAST WEEK, it is now Thursday of the following week and they have not showed up. We used this company faithfully in the past, I am not sure what happened to this company now but I would avoid them like the plague. If I could give them 0 stars I would. This has been the worst customer service/experience I have ever had with a company. If they continue to treat customers like this they will not be in business much longer.

I got great customer service, the guys were super nice and informative. They replaced out my old pipes under my kitchen sink, unclogged the drain in the kitchen and all the work they did was excellent! All the services I received I got for a very good price. Would Highly Recommend!!

I called on a Tuesday with a leaking water heater and they worked me in on Thursday. The plumber that came out worked fast and effeciently and 3 weeks later, everything is still working great. Over the phone they were up front about the costs and their pricing; which is more than I can say for the other 3 plumbing companies I called. One of the companies I called suggested I go ahead and replace the water heater (without even knowing the problem) and told me it would be just $799. Bracken fixed the water heater and my sink for under $200.  I recommend this company and will use them again if needed.