Mars Services

Just had the BEST experience with this company. If I could give them more stars I would! I don't get on Yelp often but I felt like I needed to share this.

I woke up this morning to water all over my garage leaking from the hot water heater. I called multiple companies in my area, but was told I'd have to wait days (with a flooded garage and no hot water) or that it would be hundreds of dollars to just come look at it. A neighbor saw me struggling to mop water up in the garage and referred me to Mars and thank goodness he did!! They sent John and Justin out within a few hours and they found the problem and even helped me clean up the mess from the leak. I ended up needing a new hot water heater and when I asked for more information about the price estimate, I was able to talk to the manager Aaron who patiently walked me through everything so I understood exactly what I was paying for. Best part- no one pressured me into upgrades that would cost a fortune!! They replaced the heater and left my garage nice and tidy and I was able to cook dinner and bathe my kids.

Overall everyone I dealt with at this company was polite, compassionate, accommodating and efficient. Customer service is OUTSTANDING. I will forever use Mars Services from now on.

AVOID AT ALL COSTS!!!!!!  Mars is an absolute nightmare of a company full of scammers.  Use literally anybody else.  They claimed to have cleared out my A/C lines back in May.  In July, my ceiling nearly fell in from a leak caused by A/C conduit lines being clogged and pushing down into my plumbing.  My plumber discovered my plumbing was caked up from the A/C line connection with my 3rd floor master bathroom, and immediately told me that my A/C guy needs to be clearing the lines and doing regular maintenance.  When I told him it had been supposedly cleared out just 6 weeks earlier, he said, Do you see these pipes?
I don't know what he did, but when I do it it doesn't look like this.  It is beyond obvious Mars didn't complete the service paid for.

When confronted with the photos and statements, Mars immediately forwarded me to their legal counsel and refused to do anything about it, and then threatened to sue me for writing a review about it.  Use ANYBODY ELSE.

I just bought a house in the Dallas area and made an appointment for a deep cleaning estimate. They confirmed the day before and then canceled the morning of the appointment. Made a new appointment for today. Nobody showed up. Time to look for a company that wants my business.

Fairly impressed with Mars overall. When getting bids for the work, they were the slowest to respond...took until the next day. However, once they did, they were able to schedule time to come out the same day for the repair. Aside from the ability to get the item addressed the same day, I also liked that their diagnostic charge was the lowest. As I thought, the issue was just replacing a fried GFCI outlet. I was a bit shocked at the $225 price tag, but at that point, the thing was already apart, and I needed it fixed, so I had him do it. In the end, I would've liked for it to be less expensive, but he did a good job, and everything works well.

My son came home and found the upstairs hall bathroom faucet just running with no way to turn it off at the sink, below the sink, or at the water main.  Called my home warranty and no one could come out till 5 days later!  Mars Services responded to my request in minutes and sent a plumber out within hours!  Very pleased with the level of service and professionalism.  Highly recommend!

I will be using them for any future electrical work I need. They replaced two ceiling light fixtures for me! Affordable, prompt, and friendly! I believe his name is Jason who I worked with over the phone, very friendly! And Pedro was also very polite. Good deal!

Excellent. Fast. Educational.
After having a nightmare Plummer here on yelp I tried to DIY the issue and got up to a roadblock. I called Mars and they had Shay come out in a few hours and help me diagnose how to fix the issue with my Water Heater (he could have done, but I wanted to keep the cost down). He gave me advice on how to best go about it/ how to avoid any future issues and went on his way. Very glad I called Mars.

Very pleased with my first Mars experience (which i found on Yelp). Our carpet front room had a few areas where it needed to be stretched and Scott was very patient doing his best to get them out manually however they were there too far gone and were unable to come completely out. Scott tried his hardest to get them completely out. We appreciated his effort and took away a lesson learned ... next time we will not make that mistake again and wait so long to have carpets stretched.

Rene is the GOAT! He came in switched out my light fixtures fast and easy and left it great. Easy to work with, definitely will be booking with him for any electrical needs from here on out.

I just used Mars to install a lighted cabinet (it needed to be hard wired into the house), they did a great job on installing it and mounting it! (it's 110 lbs!) I highly recommend them!

After purchasing my house I noticed that my kitchen faucet did not have enough pressure. So on January 27th I called Mars services, who came promptly and told me that my faucet was a energy saving faucet, so unless I replaced the whole system that was going to be it. So I paid $245 for the information that it took them 10 minutes to give me. Fast forward to November 2022, I received an harassing collect call from Mars asking me to pay the same invoice I paid prior. They even attached an 18% late fee. When I asked the rude and harassing rep, why would they not collect the fee in January before leaving, and why it took them 10 months to realize that? I also informed him that I remember paying, and that since they are the business they should have records of my payment, and I should not have to go through my statements to resolve the matter. The only thing that the rep was doing was to push me to make a payment regardless of my demands. So I found the payment on one of my statements and emailed it to them. Be careful of this company. They are fraudulently calling people to double dip on already paid invoices. They are overpriced, rude and fraudulent. Avoid them at all costs.

Scott did an outstanding job cleaning my carpets. I had some high traffic areas that had some major stains and he got them all removed. Very professional and pleasant to deal with.

Thanks again Scott Fox

Needed all the drains cleaned after the upstairs drains stopped flowing. These folks didn't play games by charging a service fee to show up at look at the job and then quote the repair. They were ready to come out and do the job for the price quoted-and they showed up on time. Will definitely use again.

John did a great job fixing my toilet after I got new flooring installed. Also, he installed my new sink and updated my shut off valves.

Excellent experience with Mars! Prompt arrival and quality work! Thanks!

I had a pleasant conversation with the staff to schedule my appointment. I ended up not actually using their services as my husband was able to fix it, but I've still enjoyed my experience in the scheduling process (super easy and fast, they were able to get me a next day opening as I've called them in the middle of the night with my problems!) and initial conversations with the electricians' department. The staff is very knowledgeable and knew exactly what the issues were + total costs with my electric panel prior to even coming out. Would totally recommend!

What an AMAZING experience! I am so impressed by the team at Mars Services and their professional customer service, thorough cleaning and complete concierge of repairs offered.  As a real estate investor and property manager I can say that the service I received was truly a 5-star remodeling service.

My sincere thanks to Derek H. for handling all my urgent requests, Elizabeth for her detailed cleaning, and Paul D. for smooth processing of my job quotes. Because of their fantastic abilities I was able to showcase my rental home the next day and received multiple application requests. I look forward to using them as my primary vendor going forward and gladly refer their services with confidence. Every care was taken to my needs and I truly appreciate all their hard work.

So back in May my AC went out and my house was heating up instead of cooling down. I looked around and decided to give Mars a chance. They do electrical, plumbing and AC so i decide to give them a call. I called but turns out i called when they were closed, called the next day in the morning and they were open but busy and had to leave a voicemail. Later that day i got a callback from Mars but i missed the call and had to call back. Luckily i called that same day and the girl who answered was able to schedule a tech out to my house the next day. I was glad to hear they could have somebody out now before the hotter days of July come around. I hated that the ac broke down but at least it was in May and not July. She asked a couple of basic questions regarding the status of my AC. I asked if she knew how much it would be but said the technician would let me know how much they would charge based on what they saw once they come out to my location.

      Next day comes around and I was schedule for a 4pm time slot. My tech called me around 3:25pm letting me know he was en route to me. Tech arrived around 4:10pm and asked to see the thermostat, he crawled inside the house to get to the unit to make sure all was ok. Then he went outside to look at the unit outside, he hooked up his tools and determined we were just out of Freon. Thank goodness it was not something worst, from his walk through he saw nothing else wrong with the unit and then went out to his truck and realize he did not have enough Freon.

    He then said he had to go out and make a run to get some more, ok so he left and came back around 4:50pm. Our AC unit was in the back yard so we put away our dogs but one of them got loose. Our dogs are always friend to strangers and the dog that got loose was not a threat to the tech so our dog just walked up and started begging for attention from the tech. The tech (his name was Jonathan) was a not bother by it. He petted our dog and was just so loving to Junebug, our family dog. After putting in almost 5 lbs of Freon and waiting for the house to cool down, Jonathan had been out here for almost two hours and a total of 30 min of those was him going out to get more Freon.

   Overall my experience with Mars has been positive.  Jonathan ,our tech, arrived at the time window promise to me by the company, he was respectful of our property, he was professional and knowledgeable of the equipment. Its been almost 2 months and our AC is still going strong *knock on wood* and I am glad our AC is ready for the summer months coming up in here in Texas.

First off. If you are renting and going through a property management company and they are using MARS Services, be prepared for hell.
The guys who did the work completely ruined the main bathroom. We had a massive shower leak and had to have the shower completely rebuilt. The shower looks AWFUL and is some of the worst quality of work I've ever seen. When the workers said they were done, I was appalled at how incomplete the job was and how terrible the craftsmanship was. They just said someone would come back and finish.
It's 16 days later after they did the job and the project manager Chris, is completely deflecting any responsibility as soon as we try to hold him accountable and is now telling us to go entirely through the PM company. It went relatively smooth with him and we generally had no issue communicating as my PM company has been relatively uninvolved and allowed the issues to filter through me as I was directly involved and impacted. But once their was an issue, he run's and hides and throw his hands up.
They won't help you right away. You go to the back of the line before they fix their mess ups. They won't squeeze you in or push a tech off a new job to come and fix their mistakes. We've waiting weeks now and haven't had our main bathroom for over a month.(between the demo prior and everything)
In my opinion, they care more about their tech's turning new jobs before making time to fit you in and finish a job. The pictures speak for themselves. 1st photo was before and the 2nd is now.
The shower tile wall was built covering the toilet paper holder screw. They measured it terribly. INSANELY terrible craftsmanship. There is now a massive gap between the shower pan and the tile floor that wasn't there before.
The hole where the Temperature handle was, was left open and the screw hole was still covered by shower tile so you cant even put it back on. The shower pan is trash quality(took forever to get a pan and the pan isn't even the right measurement. This work has literally ruined the appeal of the bathroom. I guess I'm lucky I'm just renting and it's not my house. But it's important people are aware of their lack of accountability. Still not done with the job. I hope no one's jobs go south!

Mars services responded to my request within minutes. Scheduling was easy and prompt (other electricians were booked through the entire month). When I had a scheduling issue pop up last minute, they were able to change to a different time slot with only a text message. Once Rene arrived, he quickly surveyed the issue, offered his suggested solution, and went to work. I'm grateful for the rapid response and professionalism exhibited by Mars. Would use again!

I needed an outlet for a Tesla and Rene from Mars Services did a fantastic job and put it in very quickly

We had a circuit fail. Contacted Mars via Yelp and they responded very quickly. Had an electrician out the next day and he fixed our problem. Great service.

04 April 2022: Another update & it is not pretty. Here we are again...after several rain storms, the wall STILL leaks significantly and I still can't get a single person to follow through on their commitments for an appointment or finalizing repair. One person makes an appointment, tells me they will take action, I have to contact them for status instead of them keeping me notified, and then I find out that my rep is no longer with the company and no one is working or even tracking my repair job. We get a new person up to speed and the cycle starts all over again. Meanwhile, I am still taking on water damage to my home. This has consistently and repeatedly been the worst experience I have ever had in dealing with a business. If I could rate this place negative, I absolutely would.

If I could give 10 stars for John Harrison and Justin Ables I would!  They came out and were very prompt, professional and personable.  The first time they came to install my sink I had the wrong size so they rearrange their schedule and came back the same day.  I can't say enough about how nice they are.  Trying to figure out another need so I can have them back!

I made a request on Yelp for someone to help me install my Nest thermostat and help set up my under kitchen cabinet lights. Mars Services quickly responded with available dates and times. Pedro and Chris arrived in the morning and were quick in finding the issue with my kitchen lighting. They were able to solve the problem, switch out what need to be and had my kitchen ready to go within the hour. Later in the day, Johnathan and Samuel arrives to install my Nest. They installed it quickly and helped me set up my app. I highly recommend Mars Services for their quick and efficient communication as well as their superb customer service.

Mars Services was able to get a plumber out pronto to fix a clogged toilet just in time for our Christmas party. From start to finish these fellas were professional and competent. Will be using them again. Thanks!

Aaron was great. Very professional, clean and timely  work. I would absolutely recommend using Mars Services for your next electrical project.

Scott was great. He gave me a heads up text with an eta and arrived when he said he would. He was polite, professional, and completed the cleaning faster than we expected. I also had a patch of grout that he cleaned for free, which I really really appreciated! Thank you so much Scott! Will definitely use Mars Services again in the future!

Sorry for a late review on their services. Rene helped us install some outdoor lights. He was very helpful and patient. The quality of his work is excellent! Every time I drive home, the lights he installed are a great pleasure to look at.

I absolutely love electricians at MARS!! Rene, Chris and Pedro have been AMAZING! They are always so quick to respond and repair! I definitely recommend them!!

My hot water heater had a leak and this 5 star review is for the responsiveness of this company. From the ongoing communication upon initial contact to Shelby contacting me to schedule the appointment. Derick Smith, Plumbing Supervisor...contacted me while in route (as promised) and quickly diagnosed the problem, he explained everything that would need to be completed very throughly and provided me with an estimate.--The entire plumbing repair process is already stressful enough. However, thanks for the excellent customer service!

The Mr. Scott was very professional, explained well. The solution they used had a very nice fresh scent. the Orio was reasonable as well. I would recommend to anybody, and use again!

We had electrical issue and Rene came out and gave us an estimate, it was fair so we went with it. Rene came out today and pulled a new wire and installed a new plug. He was very nice and polite and did a very good job. We will be using Mars in the future. Highly recommend them.

If I could give a zero ratings I would. Please find another company. I have had an insurance claim and I decided to use Mars Services. I am still waiting almost a year to complete the work on my house. Allstate reported that they were hard to reach, left voicemails, and emails with no response. I have worked with several representatives from Mars Services and they were all fired or quit for whatever reason. I am very disappointed that I still am waiting on work to be complete and April mark a year of me working with them.

These guys are simply the best in the business. I had horrible pet urine stains on my carpet and there is not a single trace of them now. Not to mention the cleaning solution they use smells incredible! I also had 3 oriental rugs that needed to be professionally cleaned, which they were able to have returned to me in less than 2 days! Absolutely incredible service and tremendous appreciation to Rick Uhle for a job well done! I will be a customer for a very long time!

Dakota came out here and found the leak under the slab and got it taken care of in a professional and timely manner!

I have nothing but great things to say about this company. I found this business through my favorite app... YELP of course. They have quite a few 5 star reviews. My kitchen sink was completely stopped up due to a clogged pipe. Water would not flow through and we required a hydro-spray pressure wash of our pipes (which is not covered by my home warranty). Putting the job off was just not an option because we use our kitchen sink and dishwasher every day. I requested the service through the yelp app and was contacted by the company within an hour. They were able to send someone out to do the repair the next day for a reasonable price. The plumber was very polite and professional. He explained everything that he was doing and was able to complete the job in one business day. The company also does other services; as listed on the business card. I highly recommend them.

Mars has been fantastic with helping us with our new home. We have used them for plumbing, cleaning, carpet cleaning and electric so far. Our electrician, Rene, was exceptionally awesome! He had a huge job by himself replacing all of our switches and plugs, changing 17 fixtures to be recessed LEDs, and swapping our old ceiling fans for new light fixtures all over the house. He did amazing and everything looks exactly how we had imagined it would. Thank you Rene!

Joseph came out to check out a rodent issue we have been having. He was great! He was able to show us where the issue was originating and what we needed to do to resolve it that day. In fact, his estimate was so reasonable we got on the phone right away and cancelled our service with Terminix and signed up with Mars! The Challenger package includes so much for so much less on a quarterly basis! Joseph explained everything, left us with rodent boxes that are safe for my family and pets and promised to come back out in a week or two to check on things. He also didn't give us an exorbitant quote that scared us away. He was honest, transparent and left us feeling relieved and that would could get our pest and rodent issues under control affordably and quickly. Highly recommend Mars Services! Always go with the local, family owned business!

The company I previously hired to clean my carpet must have been from Venus, but Scott is DEFINITELY from Mars. He was prompt, welcoming, respectful, and my white carpet is white again.

I needed some electrical work and plumbing work done around an outdoor fireplace.

First, I placed the project on Yelp on Dec 24th and within minutes I had a reply from someone - and spoke to a live person within minutes of that.

Second, they were able to schedule me for the 28th.

Third, and most importantly, Brandon (plumber) and Eric (electrician) were simply outstanding! Not only did they call me first thing in the morning to tell me when they would be arriving, but once they arrived, each was also incredibly professional, knowledgeable, and courteous. They were able to quickly assess the situation, give me a quote, and perform the work on the spot.

In summary, just an outstanding experience with Mars. There will be no quoting next time. I'll be calling Mars directly - super pleased from beginning to end!

Had them come to clean out carpets for their deal of 3 rooms for $150. Well it was terrible, doesn't even look like my carpets are even cleaner at all. We had no major stains at all just wanted to freshen up with a good clean. The guy did all 4 rooms in 40 minutes which was already concerning. When they left there are areas with marks of dark gray/black in certain areas. Smell was great but cleaning not so much. Also I would happily pay more for transparency like if it's not as good of a clean for that price. Or can't help high traffic areas, I would pay not for additional things if it's communicated to me. I was really hoping they would do a great job so I could use them again but I'm really disappointed.

I hired Mars to replace two bathroom faucets. The service person shows up at the house. Looks at the faucet and says $200 to replace both if you provide the faucets. I said sure, lets do it. He goes out talks to the 'office' comes back and tell me it will be $800 to replace the faucets. I said that is bit much. He says if you don't want to go head you have pay the $79 diagnostic fee.

Since then the office has been chasing me for paying the 'diagnostic fee'. They are threatening a lien on the property.

Do yourself a favor. Avoid this fraud of a company like it is the Delta virus. They will show up  to charge you for 'diagnostic' fees with no intention to do the work.

Called Mars Services out to snake a drainage line. We found out it was a bigger problem, broken cast iron pipe. I paid $125 before he left for the snaking services.
They came out the next week to run a camera down to see the issue. Ran the camera from two spots and said we'd need to fully redo all of the drainage plumbing for our house. Said all of it everywhere is bad. Nothing too specific. Never asked for payment that day, said he'd give me a report with pictures and a video, since I was not home and so we could send it to insurance.
Never got the report. I asked once to follow up, still nothing. Still never asked for payment. Finally I moved on to another plumber. We were planning on getting a second opinion anyways.

About 6-7 weeks later I start getting calls from Debby with Mars Services that we owe them $325. I asked them what that was for. She'd call the next time that this was for running the camera. I said that was forever ago and we went with another plumber because y'all never followed up. She said she'd check into it. She called back, this time with a price reduction. $285 now for the camera the ran. I said again, y'all never followed up with me, we went with another plumber and the project is done. I don't know why I have to pay this. She said its for the camera they ran.

$285 was the agreed price before they came to run the camera. They said they'd waive that if we chose them for the project. They never followed up with a report and/or offer to do the project. They just came to me more than a month later for payment - initially for more than the originally agreed price.

Have your stuff together before you repeatedly come to me for payment. To me, you didn't do anything. I wasn't home, you said you'd send a report of your findings and you never did, and you never sent an offer for the actual project.

I ended up paying them the $285 because I don't know if they were about to send it to collections or what. The lady Debby called me like 4-5, never remembering the last time we spoke and seemingly more confused about my story. They must have no way of tracking conversations because she couldn't remember talking to me multiple times, and they never followed up on the plumbing project.

I called Mars for some of my plumbing needs, I was impressed by their competitive prices and prompt service.  When I need a plumber again Mars will be my first choice.  Thanks Derick.

We are looking for installation of gas line for cooktop. Still we have to finalize the work but wanted to put the review for the initial services given by Mars Services. From contacting for free quote till visit by technicians and free quote, the service is excellent. I am the first home buyer and this is the first service quote we are getting. So I was bit confused of the overall process. From enquiry till now I have many questions which are answered quickly and efficiently. The technicians visited the home were very friendly and knowledgeable. Both spent reasonable time in examining for estimate. Really hoping to use Mars Services for this as well as all next projects. Thanks..

We contacted Mars for electrical issues, but before we could schedule that service, we had an issue with our plumbing. I contacted them and they sent someone out same day. They had all the equipment to fix the issue and were in and out quickly. They were transparent about the issues and pricing and communicated clearly. They even cleaned up and sanitized the room after repairs.

After a storm, our breaker to the garage plugs, front living room, and front porch went bad. Chris and Pedro were assigned to our rental house and came out quickly. They replaced the breaker and were wonderful to work with. They were both extremely professional and friendly. I can't recommend them highly enough!

I rarely have a need for plumbing services but when I do it's an emergency, and I don't want to wait till the end of this week or next week to get the assistance I need. Mars services and specifically Les was perfect today!

Les quickly diagnosed the problem, scoped it out and found a resolution for me fairly quickly. I appreciate his professionalism and honesty and doing business with him was a pleasure. He laid out all the options for me and I feel as though I got a great return for my money....the same day my emergency happened.

Thank you Mars Plumbing and Les.

Chris and Pedro did a great job for a fair price.

AHS originally sent another company (SDL) evaluate my water heater which was leaking, but I did not feel comfortable using them because of their lackluster reviews and 2 star rating. In addition, they wanted to charge me over $1,080 to supposedly bring me up to code. This was in addition to what the warranty company was paying (I.e. water heater plus labor) them to install the water heater. For example, they wanted to charge me $150 for a drip pan which probably costs $30. As a result, I did my own research and found Mars. After discussing the situation with Adam, I felt really good about the company and decided to hire them to install the new water heater.

I utilized Mars Plumbing Services on Friday, June 5th. I had a wonderful experience; therefore, I would highly recommend them. Les called me at 9A to notify me that he was enroute and that he would arrive at my house at 1030A. Les and Giovanny actually arrived 30 minutes early. Les did a excellent job of explaining things in layman's terms and keeping me informed of their progress every step of the way. They removed the leaky water heater and installed a brand new Bradford and White Defender water heater. Les also educated me on how to care for the water heater thereby possibly increasing its longevity. They were very professional! I really appreciated the communication, honesty, efficiency, and work quality. I can see why Mars has such great reviews on google and yelp. I received 5 ***** treatment all the way!

These guys are very knowledgeable and service prices are reasonable. Devon arrived at the time he said and immediately got to work evaluating our pest issue. He made sure I understood everything he was doing and didn't try to up sell me with services that we didn't need. I have pest control responsibilities at two different properties and had Joseph come to service the second property a few days later. The experience was no different! Great, personable service!

Complete bathroom remodel. Trim out was already complete. All that was needed was final install.

The installer cracked the glass tile above the tub when installing the handle. Tightened the handle beyond breaking point. Then took a few minutes to describe to the installer I did not want to sign the final form without his statement I cracked the tile.

Now just two months after the install, the toilet rocks side to side when under pressure. Concerned the installer did not mount flush with tile or did not tighten the bolts on the side of the toilet.

Not satisfied with this service and will not call them back for any other service for remainder of this home remodel.

ATTENTION LADIES!!!!
I was given a quote on electrical work of $8,000!!!
My husband got a quote from a different company for only $1,500.
I honestly believe that because I am a woman I was given a ridiculous q.
Ladies - get second quotes before deciding which company to go with

Scott did a amazing job on our carpet. We will be using Mars for now on. On time and completed the job quickly. Thank you!

I selected Mars services based on their yelp review and Rene, the electrician, went above and beyond our expectation from timely update on ETA, realistic estimate for the # of hours to complete the job to actually completing the job.  If you are looking for exceptional service for electric work, look no further.

Great response and estimate was verbal. Still waiting on written estimate, They came to home and quoted possible rates per hour which concerned me a little

I started to feel warm spots on my dinning room floor and heard water running all the time, clear signs of a leak... put out a message for help and Mars beat the competition (SIDE NOTE: sending out that message was cool, cut down on time)
They sent Les and he knows his stuff. He's effective and to the point. Over all good experience!

Needed help late on Friday night for a toilet clog. Spoke with Mars first thing on Saturday morning, and they had a guy (Brandon N) out by 10 AM the next morning. Brandon was professional, friendly, and got the persistent to get the job done (thanks again!).

Heard about the growth of Mars, and I'm not one bit surprised, especially if clients are being treated the way we were.

Thanks Brandon, and thanks Mars!

I called Mars Services to bid out work to install a few dedicated 110v and 220v outlets for my garage. I have no complaints regarding the work to bid the project and the execution of the work.

Chris and Pedro were the technicians. They helped advise me on different options and the best location of the outlets. They were very professional, courteous, and friendly. The actual install was very clean, tidy, and met all expectations.

I am highly satisfied with the work and cost. I would definitely recommend them again.

This isn't our first time using Mars and won't be the last. We bought a 1974 home this summer to renovate and needed an entire electrical overhaul. Mars came through with flying colors the rates were reasonable and the work done was fabulous. This is why we called them again the day before Thanksgiving to move a few outlets around for us in the add on kitchen. Chris was awesome! He showed up on time and then volunteered to stay and work on the house solo when his partner was called to another job. He was fast, informative and did a great job. We've had a bunch of contractors come in the last few weeks and most leave more mess than they do fix anything, Chris was the opposite. He patched the walls up, and even swept up the floor area where he worked. We truly appreciate him and the work he's done for us.

Very responsive and finished the job quickly and efficiently. Will definitely be using them again for our plumbing needs.

I found Mars Services on YELP and so happy with their service.  They scheduled me right away, was able to come earlier, which I liked, and did a thorough job!  Devan was very nice, wore a mask, and answered all my questions.  I am going to recommend them every chance I get.  I already have someone that is going to use them!

Had an electrician come out and perform services for me. Professionalism and service was excellent. Great company to look into if you need electrical services.

I used Mars electrical for the first time today. We have a lot of projects going on right now and I've used the carpet cleaning service multiple times.  They were very clear about the quote and double checked with me on a few items before making changes. Overall great experience with Chris and Renee.

Shay, cooper, and Roberto did an absolute amazing job. They were professional and knowledgeable. I Really appreciated them taking the time to deliver a quality product!

Pedro was wonderful! Very professional and addressed our lighting issue quickly! He not only addressed the immediate problem but offered a solution for a longterm fix.
Thank you Pedro!!!

The technician Derick was fantastic! He came in, assessed the repair and explained what it was. The price was more than fair and it was seamless and efficient. This is our second time using Mars and we will continue to use them and pass their information to anyone who needs it.

Mars Services has serviced my home two times and both times they have been impeccable.  Their turnaround time is super fast, and they are very thorough. Reliable, friendly, fast, great prices!

Joseph Hicks was very professional!!!  Fast response and showed up within a few hours.    Mars Services does so much, call em and give them a try, you won't be disappointed!

I contacted Mars through Yelp to get a quote for replacing my electric panel in a ~40 year old home I recently purchased. Sammi was amazing in getting me a quick, competitive quote and then getting things scheduled. The electrician who replaced the panel was on time, friendly, and ensured that the work was done fully and safely.

I also used Mars a few days later to replace my main shutoff valve. Sammi got that scheduled for again, a competitive price and the plumber was on time and friendly. The initial replacement leaked a few days later (not Mars' fault, hairline crack in an existing connection) but Sammi was quick to get another plumber out the same day to fix the issue.

If you need electric or plumbing work done, Mars is a great choice.

This company came out to do a estimate and told us they would be back to fix our AC 2 days later.  After they left we never heard from them and then on the day they were supposed to come out and fix the AC we had to start all over with another company because they ghosted us.  It's the middle of summer with 100 degree heat and we will be suffering even longer b/c of their lack of professionalism.  Don't even bother having them come out for an estimate.  They clearly don't care about the welfare of the people in their community.

I have used Mars services twice now and they are very professional, courteous, and reliable. I'm contacting them again!

As usual we had a great experience with Mars Pest Control Services. Deven was very knowledgeable and helpful for what we needed. They are reliable, friendly & affordable. If you're looking for Pest Control - look no further!!

We had new countertops installed and arranged for Mars Services to come out and install the new sink fixtures. There was so much outdated plumbing and John H., along with his assistant Justin A., were both able to make recommendations that would ensure years of worry free use of the new fixtures and bring things to current code. They were diligent and timely with their work and took the time to show me everything they did. I appreciated their punctuality and professionalism. We will definitely use them again.

I love Mars!  They responded quickly and came the same day.  Fixed the problem and gave me a suggestion that would resolve the issue for years to come!  Thank you!  I will definitely use this service again.

Brandon came out to give a free estimate and he was so nice and professional! Will definitely be using Mars in the future and recommending them To my coworkers! The repair was quick and he didn't even charge because it was just the rubber grip grip needing to be replaced inside pipe.

Our heater would not come on so we called Mars Services based off their reviews. Their HVAC department sent Kevin to come see what was wrong. Kevin was punctual, kind, and explained the issues in a way that was easy to understand. Our problem was resolved and we feel confident in the work that was done. I highly recommend Mars and I will be using them again in the future.

Chris and Pedro were very thorough, friendly, and efficient in diagnosing our outdoor lighting electrical issue. We appreciate the service and expertise!!

The tech. Is not professional.   Didn't fix the plumbing issue and gave the wrong statement it's the issue at the city side.  When the city came to check it with no issue.  I got to hire another to fix it.    But they still want to charge me $490 for 2 hours !!  But he just stayed in the house less than  1.5 hours.  Not professional, over charging!

Lyle was very good. He had experience with our problem which was reassuring.  We will ask for him next time!

Great service and very friendly. Called me and kept me updated about arrival time. After my service was completed, they also called to follow up.

Updated: Adam reached out to me and apologized for the inconvenience. The technician  the swift and resolved my issue. I appreciate the mistake being acknowledged and them making it right.

THEY NEVER SHOWED UP!!! I made an appointment with this company during the middle of a 5-day 100°+ heat wave and they never showed up. I spoke to someone over the phone, told them what my problem was, was given a quote, and confirmed a window of time. I even called to confirm my appointment and get a closer window of time the day of the appointment to see if I could get a better idea of when someone was coming. I spoke to a woman who took my information again and was told I would receive a call back confirming the appointment and the technician would call me when they were 30 minutes away. I never heard back. Not sure where my information went or why I was never called back for my appointment but I'm highly disappointed in this company especially after reading so many positive reviews. Now I'm stuck with trying to find another company. This is extremely inconvenient and uncomfortable for me. I would not recommend.

I had the carpets cleaned and my tile floors in kitchen, baths and laundry room done. They look new!!! Great job by Carlos and Keith from Mars! The company responded to my inquiry the same day. They came out within a couple of days. They showed up on time. They gave me a price quote before starting work. They didn't add on fees and stuck to their quote And their prices are very reasonable! Thank you Carlos, Keith and Mars Services! Highly recommend!

Scott and Ethan just left. My carpets and tile are sparkling clean and everything smells great!  They were polite, darling and quick. I never know who to call but I know who I'll be calling from now on.

Great service. I was 100% satisfied with the workmanship and level of expertise . I will definitely recommend Brandon and MARS plumbing to family and friends, as well as consult them for my future plumbing needs!

MARS Services is a mess. Avoid this place as much as you can. I had a plumbing problem and asked them for help. They sent some people to give me a quote first. Then instead of sending me the quote they started sending me invoices for a service that was not provided. This is the eighth time that they are contacting me with phone or email to charge me for a service that was not provided. I cannot be patient with them anymore.

Brandon and Lupe were very helpful and communicative on the issue at hand. I felt that they were  professional, knowledgeable, and experienced. Thank you!

Called Mars for assistance with a leak in my front yard on Saturday and Joe was by within an hour to checkout the issue. He provided a quote and picked up the parts from the store and quickly returned to fix the issue. Joe was very honest and efficient. Great customer service.

First and foremost Cody Rymer is the best account manager we ever had at WoodHill apartments. He is a call, email or text message away from getting us the services we need. Roofing, plumbing, electrical, make-ready, cleaning etc. they got it and when we need it! If you're in the apartment industry, you know how important meeting a deadline is and how spur of the moment disruptions need attention. I have yet to find a service Mars doesn't offer or couldn't get too! I wish there was more than 5 stars that could be offered! Give Cody a shout today with Mars Services!

Mars services came right on time as scheduled and went above and beyond.  Initially I thought my couch had no urine stains but when they arrived we found some.   Unsure if the chemicals would work they were honest with me about the possibility of it not working.  Still I had them go ahead and clean it.  He left me half a bottle of the solution in case I needed to retreat it and made sure I knew how.   Turns out it worked.  The couch smells great a month later with no sign of stains or smells of dogs or urine.   I appreciated their honesty and their willingness to help.  They did a great job!!!

This company was truly awesome to deal with, Hannah their customer service lady was super responsive to what I was looking for and their service technician Joesph was so informative and gave me great tips, answered all my questions and just did an all around fantastic job!!  Thank you Mars Services really appreciate all you did!!

The owner contacted me and sent two very professional technicians out to correct the original work. They did an excellent job and we're very amenable.

Mars was amazing. The customer service is outstanding and Brian was professional and knowledgeable. You can tell he's passionate about helping people. I will repeat

Fast, efficient and friendly. I called for a service in the morning and within an hour we had a technician at our home. The problem was fixed in less than 10 mins! The technician (Les A.) was very professional and had great customer service. Thank you!

Called for HVAC service. Good customer service, polite and friendly.  The tech that was sent, Sonny, was knowledgeable and worked diligently to solve our issue.

Lack of communication. Says will arrive in the morning. No show and no communication for the entire day. Asked what happened in the late afternoon. The excuse was, its really hot and the guys have to take breaks so its slowing things down. Umm... its July in Texas, you already know that. We know this is the weather in Texas in July. And you're a HVAC company. Please respect your customer's time by planning better or just by giving them a heads up on the delay.

Terrible service. Terrible owner. Terrible oversight. Terrible management. Lacking knowledge in all regards. Plumbers left stack out of roof during three day rain session. Then company walked away from job. Damages to home. Charles wanted payment upfront after this... what a joke. All investors have heard, Mars doesn't know anything except pool cleaning. Don't hire for serious work. Also have super unprofessional voicemails and messages saved from the plumber and other employees. Message me for all details, happy to share with yelpers.

Mars services is ultimately a ONE STOP SHOP for all my home service needs...
I love the fact that I can call one place to get my fence fixed, or my plumbing taken care of, lawn, carpet and upholstery cleaned... I could go on and on ... but over all I can get all of these services from calling one number! They are fast and do the job well...
I will never go or call anyone else for my home needs, period.

If I could give no stars I would.  Made an appointment for 7/14.  They said they would be here between 8:00am-12:00pm.  Never called or showed.  When we called to see why they didn't show, the person couldn't even pull up the schedule or get ahold of the worker that was supposed to come.  Wasted 4 hours waiting for these people.  Thanks for nothing.  We will never use them for services.

UPDATE:  Too little too late on your response.  This was a long time ago and I took a day off.  Looks like this company has no concept of time.  Do not use.

I used Mars services for a plumbing inspection for a house I was considering purchasing. They were wonderful!!! So quick, responsive and affordable. Rueben was clearly knowledgable and knew his stuff. He was able to tell me exactly what I needed to know and I am so glad I invested in an additional inspection. Would definitely use them again for any number of the services they offer!!

I call on Monday  set up appointment  for Tuesday  , between  12 and 4 , I received a  call  around  4 pm, he said  he was running  behind,  he showed up at my place  at 715 pm, I will  never use them again

I have used Mars for over 8 years now.  They do a great job of carpet cleaning and repairs.  I have used them for A/c replacement, boiler replacement, plumbing leaks and pest control.  There is not much they can't handle and I would recommend them to anyone.

I contacted Mars about Resurfacing my bathtub and tile... They did an awesome job!! They are prompt and professional and the prices are reasonable!! This is a great alternative to replacing your tub... saved us alot of money and it looks brand new!!!

Excellent service!!!!!! Just got through cleaning my place. The name of the guy that came to clean my place from Mars cleaning was VARIS. He was very nice, friendly and efficient. He communicated well before coming. Paid attention to details.. I couldn't have asked for more. I highly recommend these guys. This is my first Yelp review which shows how much I was impressed. You will not be disappointed. You can tell they care about their customers. I will be using them again in the future.

I did a Yelp multi-quote and Mars had the best prices. We live kinda far from their office, but they didn't charge us extra for travel. They were very nice and did an excellent job. I will use them in the future. Highly recommend!

This company screwed my over for almost $1000 dollars. Dont ever work here or use their services. Crooked company

I had Mars come by a few weeks ago and they were  polite, professional and very quick. Maybe even a little too quick, there were some areas I wished they maybe could have done a second pass, but overall they did a great job. Will hire again.

This place was great! They always answer the phone and they got me booked the day I wanted and were even able to accommodate me when I needed to change me appointment to the following Monday last minute. The tech Dylan who came out was great, he was So nice and helpful. The equipment had some issues when he came out and he even went back to the shop to fix it and came back out late that afternoon to finish because I had to have it done that day. I would highly recommend this place to anyone even my friends and family!

I paid to have my apartment cleaned yesterday. I checked it today. The cabinets still had dust in them. The counter had spaghetti sauce on it. The mirror was covered in water dots. There was hair still on the tub.

Maann !!! I wish I would've known about this company before I wasted my money on kiwi..first of all they were half the price for the same amount of rooms second they did an awesome job 3x better :) I'd certainly recommend to anyone ! Job well done !

Great company. On time and very reasonable. Best part was no upsell pressure like another company I used a few weeks ago. I am having them back out to do additional cleaning!!

Mike is very professional, knowledgeable, and AFFORDABLE! Did a great job cleaning 2 bedrooms and we're keeping their info for future needs.

Very Professional. Great prices. Easy to schedule and no hidden fees. He came on time did a great job and left. Would recommend to a friend.

Awesome service. Understanding customer needs and friendly.
Not trying to rip you off when you call them but they try and make sure that either you don't get charged extra by whoever is inspecting the place or if you are just cleaning your place up, they make sure you get your money's worth.

The service is standard price and the guys work around your schedule.
Family owned place which I highly recommend.

Excellent service from Varis - timely arrival, polite/courteous.  Mars service is an superior value with attentive staff.

This was the best cleaning ever! I am so pleased with the service I received! I'm definitely going to booked them monthly ! Vanessa did such an awesome job she was very professional and detailed oriented she preform beyond my expectations!! I am so thankful!

I'm glad everyone else seems to have good reviews, but I did not have a good experience at all with Mars.  If you are interested in a service that is reliable and on time, this  is not the service for you.  My dad passed away a few months ago and I'm putting his house up for sale.  I saw the good reviews, so I hired Mars for the first time to clean the house, clean the windows, and clean the carpets.  We were on a tight schedule to list the house within days after they finished the job.  The first red flag was when I had to call them back twice to get them to respond to my initial call to see if they were interested in the work and arrange a meeting for an estimate.  Eric finally called back, met me at my dad's house, and gave me a verbal estimate of $275 for the house and windows, and $99 for the carpet cleaning. Eric assured me they could get it done.  We scheduled the house cleaning and windows for this morning and the carpet cleaning for tomorrow afternoon.  Eric said they would be there to do the house cleaning and windows between 8 and 9 a.m., which was great because I had to be at work in the afternoon.  No one showed up by 9 a.m. so I called to make sure I was still on their calendar, and the lady who answered the phone said they had a meeting but that she was on her way.  By 9:45 I called again and they said they would try to find out where she was and give me a call back.  About 10 I called again to see if they found her, and I asked for Eric, the person who scheduled the appointments.  He apologized that they scheduled a last minute meeting that went longer than it should.  He said he would call to find out where she was.  At this point I am the only one making all the calls to get updates on when they were going to arrive.  Still no call, so at 10:15 I call back.  Once again I am told that they will try to find her and let me know when she will be there. I call back again at 10:30 and Charles answers the phone.  I asked him if he had an estimate for when the cleaning service would be at my dad's house.  I told him I was getting a little upset about what seemed to be a lack of interest with his team regarding keeping the customer waiting and keeping the customer uninformed.  He started getting defensive saying that We made a mistake, alright? and that I was being rude to his staff.  I'm not sure how never getting a call to give me a new estimate of arrival due to the meeting and how calling back several times for an arrival estimate and never getting a call back (being told she's on her way every time I called) is being rude, but needless to say I canceled the service immediately and am now looking for a more reliable company that is willing to put in the type of customer service necessary to earn my $400.  They need to take a 101 course in customer service or they are going to lose a lot more business.

We had a wonderful experience with Mars!  The technician was friendly, fast, and thorough.  He even knew the type of dog we have based on the dander!  Last but not least is the price.  It was a fraction of the estimates competitors provided without high pressure sales tactics.

I found this company on Yelp and am glad I did. They were able to get me the next day. They arrived during the expected time period and completed in a timely manner . They did not skimp on quality. They pre-treated, cleaned and deodorized my home. I will definitely use them in the future.

I used Mars for carpet cleaning and general home cleaning. I was very pleased with their work. I can't remember the young lady that came out to clean the house (I think it was Jessica), but she showed up exactly at the scheduled time and got to work right away. She gave me an estimated time of completion and finished right when she said she would.  I also liked how they came out the day before just to look around and get an idea of what type of cleaning I needed done. TJ came out to do my carpets and he was on time and super-efficient. He finished in 30 minutes just like he said he would and the carpets looked fantastic. I mentioned that I might be interested in having my counter-tops refinished and the countertop guy came out in no time with some samples. He answered all my questions, and while I chose not to have the countertops done, I was really impressed with the way they do business. I love how their services are compartmentalized. They have different people for each job and I think that works better than one person trying to do everything. Their prices were very reasonable. I came up with a price in my head that I'd be willing to pay for each job and their quotes were right on the money. I will DEFINITELY use them again in the future.