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Plumbing Dynamics

Plumbing Dynamics

Plumbing Service
1448 Halsey Way, Ste 114, Carrollton, TX 75007

Description


We're plumbers of a higher quality who help homeowners preserve the value of their homes in a plumbing emergency by ensuring expert emergency plumbing diagnosis and repair. Whether you need a burst pipe repair, a slab leak detection and repair, a new standard or tankless hot water heater, or clearing a clogged drain or sewer line, you can reliably count on Plumbing Dynamics for upfront, no surprises price quotes, and accurate diagnosis and repairs. Customer satisfaction, and pride in a job well done are how we've earned-and keep-our good reputation. No Service Call Fees. No Trip Charges. Experience the Better Side of Plumbing.

HISTORY


Established in 2005.
Plumbing Dynamics is a family-owned business with over 25 years of expert plumbing experience to include all aspects of residential (and commercial) service work, remodel, and construction. When you call Plumbing Dynamics, a licensed, insured, and background checked plumbing professional will provide accurate diagnosis and expert installations and repairs--all backed with a full warranty. We're easy to work with--never a hard sell. Just top-notch, straightforward repairs at the best value. We'll be clean, courteous and respectful of your home. We take pride in a job well done, and stand behind our work. Your complete satisfaction is our primary goal. Nothing in your home is used more than the plumbing: from showers, baths, and water heaters, to dishwashers, ice makers, disposals, and all the internal piping and drainage. When you need plumbing services, you can count on Plumbing Dynamics for long lasting solutions. Experience the Better Side of Plumbing

Reviews


Susan S.
Susan S.
12/27/2013
Great service... came on Christmas Eve to fix broken water heater, fast, professional, and at a great price! Also, came back 2 days later to fix toilet, again fast and professional. The owner Chad was very knowledgable.

Randy L.
Randy L.
1/14/2022
We had a leaking bathroom tub faucet. Chad came out and fixed it for much less than the original quote. I highly recommend them. Professional, courteous, punctual.

Matt K.
Matt K.
7/17/2015
Don't use this company. They were rude to my wife and mother-in-law and charged a small fortune for doing very little (generally they didn't even do what we asked). Here's what we wanted them to do:

1. Replace the front water spigot - This one they at least did.
2. Fix the dripping rear spigot - They went ahead and replaced it, but it drips as much, if not more than the old one. So a waste of our money.
3. Fix the downstairs toilet (which was dripping in the tank) - The guy said that the dripping would be a lot of work to fix, so he didn't bother. He changed out the flapper (and charged us) and told us he problem would be much better. Of course that wasn't where the leak was so the issue is exactly the same.
4. Fix the upstairs toilet (which makes a dripping sound) - The plumber couldn't even be bothered to find the problem with this toilet, although it's pretty easy to hear it dripping.
5. Drain the sediment from our water heater - A little investigation on the internet told me that popping sounds in a water heater are generally from sediment at the bottom of the tank. The remedy seems to be to drain the water (and thus the sediment) from the tank. I asked the plumber to do this for us. Instead, he just looked at our water heater, saw that it was older, and told us that the only option was to buy a new water heater. My research tells me that this is a pretty common problem with a pretty easy solution, but he wouldn't even try.

In any case, not only was the guy rude, he really only accomplished one of the five things that we asked him about. He was here less than an hour and charged us $300, which is ridiculous for what he did. Yes, I understand that plumbers often have minimums for service calls, but if you're going to do that you should at least try and make it worth your client's time by trying to fix as much as you can (not simply saying stuff like that it's too much work).

Anyway, this company is horrible and a waste of money. If you're going to use a plumber, at least find one that's friendly and courteous. Plumbing Dynamics is definitely not that company.

Heather H.
Heather H.
6/19/2018
I inquired about a new water heater because ours was very old. They gave me a quote over the phone and the price didn't change after they did the job. They also took away the old water heater so I didn't have to deal with having it hauled off myself. They came the next day and replaced the water heater and it took no longer than an hour. I highly recommend!

Julia N.
Julia N.
6/29/2023
I am writing this review because we were shocked by the owner's behavior! We chose them from several plumbing companies to do a major project for us based on his technician's visit: he came over prior and provided a written estimate, was professional, knowledgeable and courteous. We liked him and the repair cost so we decided to give them the job.

When the owner showed up he entered our home and did not even say hello, introduce himself or acknowledged my husband who was right in front of him!!! My husband greeted him after an awkward moment and proceeded to show him the location of the damage.

He disregarded everything, all he wanted was the down payment! A few seconds in he said, 'oh, that is $400 more', then kept adding some other 'extras'. My husband showed him the written estimate, an important reason for which we chose them but he said, 'oh, I don't care about that'. Then my husband wanted to show him the outside of the house to assess the other option given by the technician, again 'I don't care about that'... Said that about 3-4 relevant issues concerning the repair.

Every attempt my husband made to clarify what was going to happen, was dismissed with 'I don't care' responses and ALL he wanted was to 'quickly' hurry to get that deposit... At that point my husband said that we DID care what happened with this project, our house AND our finances and that it would be better if we parted ways. He said fine and walked out!

We had already told the other companies we were not giving them the job so I had to start searching for others from scratch! Extremely disappointed to see how the owner of a business behaved! Why would he even send a technician if he was not going to honor the estimates and qualification to assess a damaged by his specialists?!

Eric M.
Eric M.
12/30/2015
We had a great experience with Plumbing Dynamics. They were on time, very personable and professional and got the job done quickly.

Jim R.
Jim R.
06/09/2014 12:00:00 SA
PD showed up on-time and even in the rain, fixed the issue's quickly and professionally. They were great scheduling the appointment, gave us a timeframe and were actually early and resolved the outdoor plumbing issues in the rain quickly. Price was good, and we would use them again.

Ambreen N.
Ambreen N.
8/24/2020
Horrible service!  He was rude and condescending!  Charged a lot two times we called him and didn't even do the job completely.  Take your money and business somewhere else.  He feels entitled and as if he is doing you a favor.

Tracy K.
Tracy K.
03/06/2016 12:00:00 SA
I have been using Plumbing Dynamics for some time now and they have fixed every plumbing issue I have ever had-small or large. They are courteous, smart and efficient.
I will not use anyone else for my plumbing needs because they always exceed all of my expectations.

Lynn B.
Lynn B.
5/30/2017
Plumbing Dynamics came out for a guest bathroom repair - their team immediately diagnosed the issues and had everything fixed in no time! I was so impressed with their work -- we have found our plumbing company for life! I HIGHLY recommend their services!

Marie R.
Marie R.
5/23/2014
THANK YOU!  I had a blocked up toilet in the lobby of my business(ick, i know why can't anyone read the NO TAMPONS sign).  Anyway, my previous plumbing company had doubled their charge on my last service call so I decided to try plumbing Dynamics.  Very plesant scheduling on the phone and they got someone out to me very quickly!!!  The person who responed was very professional and had us flushing in no time.  Highly reccommend them!

Curtis M.
Curtis M.
01/01/2021 12:00:00 SA
They fixed a sprinkler leak to the tune of $500+. A few years later that fix failed. I then paid a sprinkler company to fix their mistake. They said what PD did was completely wrong and doomed to fail.

Susan W.
Susan W.
3/29/2017
I have used and referred Plumbing Dynamics. Courteous, punctual, and do great work at a great price!   I highly recommend them

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