Best Businesses in Austin, TX

This review is solely based on my experience with their Semi-Annual Service Agreement and not the repairs originally performed.

Per my review below (April 19), I was so pleased with the repair services that were provided, I decided to purchase Efficient's Semi-Annual Service Agreement.  As the repair was done on Friday, the repair person said I could expect a call on Monday (April 22) to schedule the first inspection.

When I had not heard from Efficient by May 6, I used the e-mail feature on the Efficient website where it promises Let us contact you!.  I provided both the invoice no. and work order no. for reference.  When I had not been contacted, I repeated the same process on May 8.  

When I still had not been contacted by almost noon the next day (Thurs, May 9), I used the Angie's List Message Business feature to again request Efficient contact me and provided the same reference information.

Additionally on May 9, I e-mailed the person who did the repairs to let him know I was still waiting to be contacted by Efficient and asked if he could get someone to contact me  to schedule the inspection service.  He responded in a very timely manner and let me know that he had forwarded my message to their lead dispatcher.  He had also suggested that I call the office directly and gave me the names of two people to speak with.

As of today May 14, I have not been contacted to schedule this service.  This service is supposed to include both a spring and fall servicing. Yes, after four failed attempts, I could now call their office to schedule the appointment directly, but for a recurring service, shouldn't they be contacting me?  Also, am I going to have to put the fall inspection on my calendar and go through this same process again to schedule that service.

Their repair person inspired such confidence, but everything since then has made me regret my decision.  Best case scenario, Efficient will refund the money I spent on the service agreement.

I used Nick again on my kitchen canned lighting project.  He did an awesome job and taught me so much.  The kitchen looks great and I look forward to doing more work on our house with you.

I initially tried contacting A List Handyman via email about an issue I'm having at my house. I never received a response. I figured maybe it was just missed, and I contacted him instead through Yelp. He responded with a quote and that he was booked for the next two weeks. We made an appointment for him to come check out my issue after that two week period was up. He was a no-show for our agreed-upon time.

I do not recommend this company. Find someone who will actually respond and show up.

Great experience...very professional, affordable and reliable.
Hired them to do the electric on a new guest house and it was done perfectly, timely and with a very friendly vibe. Would very highly recommend.

Very quick response time and fixed my electrical issue promptly.  Great customer service!

Ledwell quickly provided a quote on Yelp, was great at answering questions, showed up on time, did the dirty work himself, cleaned up the work area, and all for the price he quoted.  The two bath heaters that he installed look and work great. I will be using this company for future electrical work.

Austin Electric was the first to respond to my request for service, scheduled for the next day, and was efficient, knowledgeable, and honest. I definitely will use them in the future.

We started having some electricity issues in the kitchen and our oven and dishwasher did not have power.

We tried flipping the breaker without and luck.

Corwin was able to get it figured out quickly.

Dan and crew came out and undid some of the terrible (and unsafe) work done by previous workers, and helped us rest easy knowing that the problem was finally fixed. We had been living with problems for a year, and he spotted them, fixed them, and fast. Knowing we had dangerous conditions he rearranged his schedule to get the work done right away, and he and his colleague were not only thorough, communicative, and fast, but they were also really nice. If I had to spend the day at home having electric work done, without electricity or a/c, I'm glad I got to do it with such nice guys. They were even really nice to our dogs. But most importantly, they found it, fixed it, and fast. I will finally sleep well tonight. Can't recommend them enough.

Brandon answered immediately & Zach was here within 1.5 hours on my first call - my regular electrician was too busy to get here for a week!  Diagnosed problem correctly, was courteous & communicated well (both Brandon & Zach), & charged exactly what they quoted!  Thank you-I'll be back!

Summit is awesome Electric Supply house. There employees are very knowledgeable and courteous.

I had a great experience through out my projects with Justin and his crew. Justin was always responsive, showed up when he said they would, and was open to any changes that I had. This was very refreshing as most contractors I've dealt with have not been responsive and just randomly show up. I highly recommend Justin and his crew to anyone needing electrical work. The crew did great work for me and were a pleasure to work with. I'll definitely use Goat Electric again when I need more electrical work.

GG Electric recently did some field work for us on an unusual project: fixing an electrical horse fence.  JP and Garrett came out and got muddy and dirty and got in there with the horses and fixed the fence in splendid time!!  This job was super-important to us as it's our horses' safety we're talking about and they were professional, extremely well-priced, and fast.  I highly recommend this company for unusual jobs and those more routine!

A truly professional company. Excellent service, quick, thoughtful and responsible. Silver Electric reimbursed me for a blown septic pump due to mis-wiring during the solar installation. It's rare to find a company who will step up and make things right - with a smile. I'd hire this company again in a heartbeat!

Great Service & Reasonable prices! Our specialist,  Bon Lafayette is outstanding. He is extremely knowledgeable and is very efficient with his work. He is honest and it shows with his action and service level. The entire experience was seamless with e-receipts, txt confirmations for appt arrival and email invoices. Great service all around, ask for Bon - you won't be disappointed!