Best Plumbing Services in Pittsburgh, PA

I was not at the home during the service -- but this makes my review even more important to me. I learned about it all from my Aunt who was super impressed with Todd from First Call Plumbing. The sewer backed up to the point where we could not use our appliances and were apprehensive to flush the toilet. My Aunt's regular plumber was on vacation so we had to find someone new.  My Aunt was very skeptical about using someone new, but the smell was unbearable and she had no choice. Calling Todd same day, he was helpful, polite and ensured he fit us in, and on a Saturday, too. In addition to solving the problem, he assisted in clean up. He also did a review of other areas of the home. Pricing was generous -- they only charge OT on a Sunday! Thanks for a great experience, Todd!

Jerry did an amazing job. He answered my calls promptly was on time when he said he was gonna be there. He was there very neat nice work and very clean. I would definitely recommend.

We have used Scott Boyd plumbing ourselves and recommended them to my mother and our son for various jobs. Here's the first unique thing - they answer the phone!! Number 2 thing is this( wait for it) they actually show up when they say they will.. I know most of you will call bs on that, but it's 100% true!!  We have been stood up by various plumbers ( yeah you know who you are) so many times I still can't believe these guys show up!! And if they have the parts , they fix what needs fixed.  And what they charge is really reasonable. Nice people, decent prices,good work. And don't forget- they actually SHOW UP! So if you want a totally new experience- give these guys a call.

Frank is wonderful.  We have complete confidence in his honesty and skills.  His recommendations are always in the best interest of the homeowner.

they were wonderful to my mother . great business and not going to rip u off very honest people

Needed a new hot water heater. Called & they came the next day!!   Friendly plumbers who did the work.
Professional & clean!!   Answered questions we had
& even played with our dogs!!
Definitely will use them again when the need arises!!

I called Gerard Plumbing to correct a plumbing problem created by another Plumbing company.  Their technicians are professional, knowledgeable, and courteous.  They came at the appointed time, and they called ahead. They were in and out doing the job to my complete satisfaction. In the future they will be the only plumbers I will call.

The customer service was polite and efficient. The technicians came within 1 hour of calling.  They were able to diagnose the source of the leak after I described the issue (1 month ago, other company came and played around for 4 hours but could not diagnose).

The only thing is that they want to charge $400 to change a faucet. I found that a little bit much for a faucet (excuse me here because I do not know the market price for changing a faucet service).

Overall, my experience with them is positive.

The gas company found a small gas leak at our meter and gas line on a Friday morning and removed the gas meter.  After calling several companies I thought of for the repair, a friend suggested I call Gary at Brickhaas Plumbing.  When Gary returned my call a short time later, he had already been researching the physical aspects of our gas service and had a plan ready for the repair ASAP.  He seemed very knowledgeable about what was needed and quoted us  price that was half of the next lowest.
Gary and his team came to our house the soonest possible time and was finished hours sooner than I expected.  He let us know when he contacted the gas company for service reconnection after the repair, and let us know when they were about to arrive.  The guys were ready and waiting for the gas company to reconnect so that they could finish and clean up.
We are extremely satisfied every part of our experience with Gary and the Brickhaas Plumbing crew.  Their excellent work, great communication, and fair price kept a gas leak from becoming overwhelming.

I can say two words about t o plumbing would be (problem solver) my friend was selling his parents house and had his sewer lined and said how t o plumbing owner was a good guy and how he saved him money.  We had our sewer lined and t o plumbing were professional and knowledgeable. He showed us the roots with a camera and lined the sewer line with little mess even though it was raining like crazy. GREAT JOB T O PLUMBING !

I had a spot on the garage ceiling.  

When they arrived, they immediately cut a whole in the ceiling plaster board where the water spot was.    They felt around but couldn't find anything wet, so they think it was condensation from a duct in that area.   The plumber could feel a pipe connection and asked if I wanted metallic tape put around the connection....that way it would ensure there would be no leak from there.

In order to reach the pipe connection, they had to increase the hole size a little larger.  

The reason I am only giving them 3 stars is:
1.)  they should have told me upfront that they are not responsible for repairing any hole they make.
2.)  they did not leave an invoice.    I had to call the office multiple times before they sent it to me in the mail.
3.) They were only working in the garage for less than 30 minutes (more like 20 minutes).  The bill was  $229.50 - $79.50 for a SERVICE/DIAGNOSTIC FEE and $150.00 for Cut access out in ceiling to find water leak.  
4.)  They made no attempt to even sweep up the mess they left on the garage floor.

I initially liked this company because they were very responsive.  However, each additional request for service got more and more expensive.

They were supposed to show you the cost of the repair from a book and that quickly stopped.  They would right down the cost on the invoice but would not show me the cost in their price book.

I had a valve replaced and that was reasonable for $300 bucks.  

The next work I had done was some electrical work.  This was $579.

I had a water heater replaced for $1550.  Mind you Home Depot would have done it for $1000.  When I brought this to the attention of the technician he indicated it had to do with the quality of the water heater and their technicians.  Now mind you, they replaced the old water heater with the same brand water heater the old water heater was.   This heater runs $500.  

So I also need my boiler fixed, the boiler needs to be replaced.  I am initially told that $700 will resolve my problem by Jerod Or Adam.  In any case they get the boiler running for one day and want me to pay more money because another part could be the problem.  They wanted me to change the boiler at a cost of 6k to 9k.  The fix for the boiler was getting more expensive and did not resolve my problem of needing the home to be heated.

I called another company they knew exactly what the problem was and told me the most would be $150.  A big difference ($550).  These guys will rob you blind!!!  

Go with someone else do not use Benjamin Franklin Plumbing!  The will defraud you and rob you blind!!!
I have zero confidence in this company and would go with another company if I were you!!

We only found these guys because their sticker was on our water heater inherited from previous owners. When it died, we called Mitchell and they were able to send someone that day to diagnose and quote prices on new ones (the old one was beyond its expectancy). While they were here we had them take a look at our kitchen faucet. They gave us a different, cheaper, and easier diagnosis than a previous plumber had. Best part: it fixed the problem when they came out to do it a few days later.

Very easy to work with, reasonable pricing, grade A work! I will use for all my plumbing needs

They STINK!!!!!! They waisted my whole day promising someone would be at my house with the right parts. Then they arrive and they don't have the part even though I told 3 people the brand!