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Kevin was great!  He not only answered his phone (which didn't happen with any of the other plumbers I called), but he was available to help and was very reasonably priced (another rarity).  I thought he was very thorough in diagnosing and fixing the problem with the disconnected pipes under my kitchen sink.  I'll definitely call him again and have already shared his number with friends.

Keith arrived on time and was very pleasant and courteous.

His location of the leak was within the allowed 4' radius - the plumbers found the leak  3' 5 from the location marker. Unfortunately all of the 3' 5 was underneath a concrete slab - the location mark was on the edge of the slab.

The total charge was $400, a $250 charge call out fee plus 2 hours at $75/hour.

It is often an emergency when in need of a service like this and usually one has little option but to accept the charges.  

A call out fee of $250 is excessive to say the least.

Great experience and would hire them again for sure! Arrived on time and I had a small list of concerns I wanted to go over. They dealt with each one, no problem and even came up with a solution for a loose bathtub handle that was missing a small internal piece!  Also, very polite and I felt all of my concerns were heard with patience.  Thanks Fusion Plumbing!!

I searched around to find a plumber to do hydro-jetting, which is supposed to be a great way to unclog older pipes that have built-up gunk. I called David, with the Unplugger, and he said they don't do hydro-jet, but that a snake would be plenty to fix this issue. I was hesitant, but he assured me it would clean things out.

David was nice, came and snaked it, and things seemed ok until it wasn't a week later and it was gurgling again. I reiterated my concern the snake wasn't enough, but he said he would come out again. Even after the second time he snaked it - same issue. His work didn't seem to make any difference.

I asked him for a refund and he never responded.  

Update: I texted him again after this review and he finally got back to me. 3+ no show/no communications this week and he finally showed up the 4th time. The drain issue does now seem to be resolved, but still 3 stars due to communication issues.

I came home from work yesterday to a plugged kitchen sink that I made much worse by fixing it myself. I left a message for Burfitt around 8 pm and they responded first thing in the morning. Even better, they were able to get Alan there in just a few hours. He fixed the sink, the price was right, and he was super pleasant to work with.  I'm so grateful it was such an easy process. Will definitely keep them as my go to when I need a plumber.

Just used Matt and Ryan to replace the main water line from the meter to the house and replace a hose bib. They were great to work with; great price, on time, very professional and friendly, quality work, answered my questions, cleaned up after the work was done, great communication with me on updated status. I will be using them again for future plumbing projects. They also work with Steve from Evergreen Boring LLC. He was great as well.

They are a great local company that cuts out all the unnecessary costs (I had a large plumbing company that quoted more than double what Matt quoted).

I always always use these guys. Except recently, I almost cheated on them with somebody else and I feel horrible about it. Ultimately, I came back to these guys to get the job done. I don't know what I was thinking even considering somebody else.

This was the first time I had worked with their guy named Justin. He is top notch, just like everybody else they have. In particular, Justin's emotional intelligence in terms of explaining the job was fantastic.  You know, plumbing jobs can sometimes induce sticker shock, but he was able to keep me level headed.  With that said, their estimate turned out to be in line, and even better, than the other estimates I received.  

There's just simply nobody else I'm gonna call going forward whenever I need plumbing done. Being able to trust these guys just puts my wife at ease.

I called Trident out and a tech named kyris showed up, he was professional, courteous, and explained everything thoroughly.  he gave me a bid  showing me exactly what needed to be done and I was a little skeptical at first but I agreed to the price as it was much lower than the other to companies in Salem that gave me bids. Kyris finished up the work and I was blown at how good he did! I will now use Trident Plumbing from now on.. 5 stars for the above and beyond work he did at his price. thank you

Pat does excellent work and saved me great money on one repair. My daughter managed to get all kinds of hair pins stuck in the tub drain. I thought Pat was going to have to tear apart the ceiling below to reach the plumbing but he cleared the drain at minimal cost. Thanks Pat!

While doing a remodel I ran into a plumbing issue and called around trying to find a plumbing company on short notice.  I ended up calling Simpson Plumbing and they were the only ones who could get me in on short notice.  They sent Kenny Heflin out who patiently worked through a difficult issue and got our kitchen water back up and running.  Kenny was thoughtful and had a positive attitude while he worked through the frustrating problem. Thank you Kenny and Simpson Plumbing. I will definitely be using you again.

Brent, son of the late Rex answered the phone promptly, called me back promptly after getting my details and came and left in a flash.  Nothing was obviously wrong with my water heater and he gave an explanation of how it worked and answered a couple questions I had.  This man deserves your business even if he didn't fix my problem as there was only a slight adjustment needed.  Not your typical plumber in a very good way.

Kevin did a great job! He responded within minutes of my request for a quote--he even suggested i call 3 other plumbers for quotes, which I did and he was right: his price was the same or less then all three I called. He was able to come out, confirm the quote and have a new hot water heater installed THAT DAY. I'm sure not all days are that open and we got lucky, but he was great and we are thankful! He answered all our questions thoroughly and brought our new hotwater heater up to code--where the old one wasn't as well as changed out the stand in sits on for a new metal one. I would definitely use him again!

I had Danaya complete re-pipe my house with PEX in September or October of 2015. She did an excellent professional job.  I wanted to help out to learn a few things.  Thankfully, she set me on a few tasks that I could do that allowed me to learn a bit about my house.   I had old galvanized steel pipes that were 40 some years old and some very clogged cast iron drains (which she removed at no extra charge).   I had received estimates from other plumbers.  There were cheaper and there were more expensive plumbers.  I chose Danaya because she had years of experience, good price point, and used to be involved in the Oregon Trades Women.  I recently had a question about one of the drains she installed and she got back to me within a day.  Everything she did is working smoothly.  Thank you Danaya.

I spoke with Mike about doing a consult, and he was very helpful. He is grounded and funny, and honest. We didn't need to hire him, but would in a heartbeat if we ever needed work done.

Horrible service the owner has a temper. I would never do business with this pluming company.

Called and set an appointment. No one showed up and no one called back. That's the definition of a flake in my book.

My Egress window well flooded, I spent over an hour bailing water until it was empty. The young man came out spent 2.5 hours messing with it, filling the well with water. The water was back where it started, ready to flood the basement again. He said he cant fix it. He didn't have the right tools to drain the water. I pressed him on it and basically said its not his job. He charged $500 to make the problem worse. Shame on you ROTO ROOTER. Solution: Provide proper tools or train your emplyees better. Lower your prices when you fail to fix something and make it worse!

I called McGee's at 7 a.m. (during normal business hours) because my main sewer line was clogged and toilet water was coming up into my shower. I guess I sounded desperate, because the person quoted me a flat price of $595 to unclog it, which seemed high, but he said he would rearrange things to get me in that morning. I told the person that I would call back. Five minutes later, he calls ME back, saying that he can get me in before 8 if I commit right now (most other plumbers opened at 8...which I'm sure he knew). Thankfully, after talking it over with my wife we didn't jump, but waited until 8 and called some other plumbers. Upon doing some online research and after my wife talked with her brother (who is a plumber in CA), we found that $300 was more typical for my area and that flat rate plumbers were usually a scam. I found another that had very high ratings, came out within 45 minutes, and completed the work on an hourly rate (it took two hours). Total cost: $300...HALF of what McGee's wanted. My drains now run perfectly, and I'll be leaving an excellent review for THEM!

Do yourself a huge favor and call 3 Mountains Plumbing!
Sherwood Service Plumbing charged $182.00 an hour
and couldn't unclog my sink.
Nice young man, but didn't solve my problem.
3 Mountains came out and fixed for $83.00!