Best Plumbing Services in North Carolina

5 stars!!! excellent customer service excellent work done and at an excellent and fair price. if you need any plumbing issues fixed you should definitely use all star.

Very quick and professional response!  JJ worked hard to help me understand what was needed all of my options. Communication was quick and service was excellent!  Highly recommend!

Great service at a fair price. My pipe burst from the recent freeze and Stephen got it fixed in the next day even though most places were only able to come during   expensive after hours. He responded quickly to my Yelp project request and did everything as expected and held to his estimates. He was a gracious guest in my house and fixed things exactly like I requested. He added stop valves to help avoid losing water across the house in the future and insulated all of my pipes to prevent future freezes. I would definitely recommend and will be contacting him again for future handy man needs.

Justin was great!   We really appreciated how quickly he came out and gout us squared away.  We had other contractors at the house doing some work today and different ones turned off different water valves at the meter and in the basement during the day.  Well they left something wrong and we didn't have water when we got home.  They couldn't/wouldn't send anyone to fix the situation so we called Justin. He was polite and helped us figure it all out and get water back on. Not complicated but we were thankful for him. Emergency call pricing was VERY reasonable compared to what another emergency plumber was going to charge. We will use Empire again!

Quick response, courteous and very knowledgeable. We couldn't have asked for better service. We have called them twice for emergency situations and they have repaired the issue quickly and very reasonably.
I would definitely recommend them.

great company to do business with.
all work was satisfactory and done according to our contract.
additions to the work spec were added with no problems .
Very happy with what was done !!

My septic pump died at 4:00 on a Friday afternoon. They sent a truck immediately to troubleshoot the problem though we never expected that to happen. They were efficient and we were shocked to find that they charged us minimal markup on the pump (15% above what we found the pump priced at). The total bill for two trips, a pump, and their labor, only came to what we expected them to charge for the pump. We have used them for well issues in the past and were happy when the septic company suggested that we call them for the work. This is a reputable company not out to rip you off

I will not allow this jerk back on my property!
He gave me one estimate to run new plumbing in an older house for me.  He went up on that estimate two more times, with each time hundreds of dollars more.  He tore the insulation down from the floor joists where he needed to work and threw it on the ground.  No, he didn't replace it either.  He took short cuts to do the plumbing, and left his mess - discarded pipes, crimp clamps, and other mess under my house.  I asked him to put the insulation back and clean up.  His answer, nope.  He also walked on my brand new hardwood floors with muddy shoes, and he knew I was watching.  He did other work for me in which again he went up on the initial estimate two more times.  He got pissed off at me for asking for the warranty paper work.  Do not hire this jerk!  Oh yeah.  He loves spouting his religion.  I don't pay someone for their religion.  I pay them to do a good job.

I called them out to replace a warped toilet flange. I was advised there would be a $90 service charge to come out to quote even though the scope of work was quite simple. They arrived and wanted to inspect all baths and faucets. We did identify an outside faucet that had a slow leak. They then went to their van for 25 minutes to work up some options. They came in and tried to sell me on a membership with lower service charges and then showed me the options. To replace one outside faucet and replace one $5.00 toilet flange was $2610.00! To replace just the toilet flange and have us install the toilet was $861.00! This is literally a 45 minute job. I paid the $90.00 service fee and would not recommend you call these guys as they are not reasonable at all. They also have a finance plan which is probably how they get away with these crazy prices. It is sad that people get abused by this type of process. Beware!

We contacted this company to inspect and clean our gas log fireplace. Their servicemen were courteous and professional and performed quality work. Their base price was reasonable however the cost of the work was inflated by 35% for questionable and unreasonable add ons. Charging for boot covers (typically contractors put them on out of respect for your home), charged for use of a shop vac (tool of the trade), charged for a drop cloth (seriously!), and a duster! Additionally, we were never told over the phone that there was a $30 charge for out of the city limits of Greensboro (an 18 mile, 26 minute trip). Had we known about that alone, we would have sought out someone closer to our home.  Needless to say we were very unhappy with the nickel and dime add ons which came to $55.

After scheduling an appt last week that was cancelled same day, I tried again. Today the technicians showed up for a few electrical issues and when they couldn't quick fix them (they tried for about 5 mins) , they said their manager needed them to install a generator for someone else so they had to leave. When I asked when they could come back he said they were really busy and it could be weeks and suggested I call another company. And then he wanted $111 for the gas/trip fee.  WHAT?!?!

I asked to be placed BACK on their schedule and if/when they show back up and fix the problems, I'll happily update this review (and pay them the one time $111 gas/trip fee).