Best Plumbing Services in North Carolina

Knowledgable and friendly service tech, however, the quote for the installation of a 50 gallon water heater was much too high. We had Dominion do the job for 1/3 of the quote.

I made an appointment with Chris yesterday to hook up a sink and faucet, check a leak from the dishwasher drain in the crawl space and stabilize my dishwasher under the cabinet. He did a fantastic job.  We had used Chris in the past to install a new spigot outside. He also did a great job then. Call Chris if you want a job done right  Very honest, reasonable and professional. A+++

I'm in Raleigh so I'm outside of Sweetwater's current service area. But John spent the time with me to discuss my plumbing problems and options, knowing that he wasn't going to get any work out of it.

I sure wish I were in Sweetwater's service area because it was clear that this company has ethics and kindness!

I had a gas leak on my range top after business hours. I called several companies, including so-called 24 hour/emergency numbers, but Lloyd was the only one to call me right back. He gave me specific instructions over the phone explaining the parts that I needed and how to fix the problem myself. Lloyd saved me a lot of money and frustration.

I also hired him to reconnect a couple of sinks after getting my kitchen counter tops replaced (counter top people will disconnect your old sink but they won't reconnect them). Lloyd was quick and reasonable with his price. Also a super friendly guy and he arrived on time. You can't go wrong with Lloyd!

They came out within hours of me calling for a broken hot water heater. They go the whole thing replaced same day and we're super nice. Highly recommend. Will continue to use them.

Years ago I used Plumbing Solutions....which helped me to believe that there are people out there who do their jobs well and beyond expectations....I don't think Yelp existed then.  Well we've just called them again and are looking forward to their help.  I'll be posting results soon.
The Schwarzwellers

Professional staff and reliable. They were able to work my issue into their scheduling last minute, diagnose the problem, get the parts and fix it in short order. Greg handled the call and did an excellent job.

Just had these guys out to repair a leak under the house. They were all very friendly & knowledgeable. They got the job done quickly & I feel like they were reasonably priced. I'm happy that I gave them a call!

Paid a very high price for hot water heater replacement: $2800 cash, no checks allowed, added fee if you use credit card. The new tank is a BW 50 gallon lowboy, no special plumbing or electrical needed to replace it.

Would suggest shopping around, if you have the time.

I am so impressed with this company! The inner gasket of the toilet was leaking. I called Jayk's at 8, they arrived by 9:30, and finished the job by 11. They put a new inner and outer seal on the toilet and I  didn't have to take out a second mortgage to get it fixed. Courteous, professional and reasonable! They have my plumbing business from now on!!! Thanks so much, Jayk's!

Great guy and very helpful! Told me how to fix the leak under my kitchen sink over the phone in about 2 minutes. No charge. Now of course I am giving this review having not actually had any on site work done. So keep that in mind but I will give them my business in the future if needed.

I called for help, since no water was coming out of the hot side of the faucets. The representative said that they usually don't serve this area and so gave me advice over the phone. After I followed her advice, the hot water was flowing again in minutes. This rep, taking time to help out free of charge, showed me that she cares and that she knows what she's talking about. I don't encourage yelpers to call for free advice but rather to give these guys a try. They definitely inspired confidence in me.

I had a shower that wouldn't drain at all. They came out and fixed it quickly!
Super friendly and professional.

You know how you always hope and wish for kind, honest people to help you ?
It's these folks - Don't hessitate to call them.

I had three different problems and each of the three times:
* they were there when they said that they would be
* they explained (and showed me) the problem
* took care of it in an efficient manner
* left no mess
* did it all at a fair price - no gouging
One of the leaks was overhead and damaged some drywall - they put me in touch with a drywall person too.

The third service call was actually made by my realtor as I was selling the house and had moved out of town.  When she told me that she called Golden Rule Plumbing, I smiled and breathed a sigh of relief because I knew it was in good hands and I wouldn't be taken advantage of.

When I called them to get an address to send a check, it was the owner (Joseph) who answered; he remembered me and each of the times he had been out there.  
My only wish in dealing with them is that they would come up to Michigan to fix a thing or two on my new house!  ;-)

Highly Recommend!! I am so excited to write a rave review for Rapid Repair Experts and the work they did on my parents home.  My parents returned from a vacation to find out that their main water line was broken and there was no water coming into the house.  It was about 5:30 pm, and most places were closed.

Rapid Repair experts was responsive and at our home within 45 minutes (they even made multiple followup calls from the manager to ensure the repairman called and arrived on time). The price of the work was super reasonable vs the other repair company who wanted to charge 10 times what these guys did.

All said and done - quality work, done quickly even in an emergency, and affordable pricing.  I hope there are no repairs needed soon, but if there are, these guys will be our first phone call.

SO and I called out Bull City and another plumber to take a look at our tub faucets because there was brown water coming out of them for a second or so right after we turned them on.  I liked that Bull City had online scheduling and what not, along with such glowing reviews on Yelp. The other company had pretty bad ratings on Yelp and no online scheduling or online systems in place. I thought we would like Bull City way better than the other plumber.

Anywho, first plumber shows up, we show him the problem, he takes a look at the faucets and goes into the crawl space looking for galvanized pipes that lead to the tubs. Around that time, Bull City shows up so SO is hanging out with plumber #1 and I'm hanging out with Bull City. Bull City shows up with two guys, Trey and another dude.

They come in and seem to barely notice the tub faucet or hear me when I explain the problem. They immediately begin poking around at the back of the toilets, behind the washing machine, basically, everywhere BUT the tub faucets. While doing this other dude is saying things like hey Trey, come take a look at this, and oh wow!

Finally, they ask about the faucet so I explain what's going on. We talk briefly about the problem and then I show them out to the crawlspace. They start digging in the dirt around the water main, crawling all over the place looking at the piping. Other dude is like the peanut gallery. It almost felt like he was brought along to do all of the theatrical exclamations and in general create drama about our plumbing. Yep, we totally get it. Our plumbing is not to code. Our house is 80 years old. There are other things that need to be fixed and we know that, but we called you here to fix the brown water (so fix the $^%& brown water!).

So after a long while of them poking around with their flashlights and pointing out everything wrong with our plumbing *except* for the culprit to the brown water for our tub faucets they come out of the crawlspace and inform us that the brown water is coming from our water main and that all of our plumbing as well as the water main needs to be replaced in order to fix the tub faucets. I question this because there has never been brown water from any other faucet. Trey says I must not have noticed it. Seriously?! I continued to press him on it, we have white sinks in both bathrooms how would we not have noticed brown water hitting a white sink? He just shrugs and says that we must have missed it.

I'm getting gaslighted by a plumber. Well isn't that awesome.

Around this time, other dude starts poking around at the water pipe coming from the street and saying oh there is definitely some galvanized pipe in here! Trey again says that the water main needs to be replaced and all of our plumbing needs redone. My SO comes over as the other plumber has left at this point and asks if they found any galvanized pipes anywhere that could be causing the problem. Their answer: no. It's the water main.

I could see she was done with them. We listen to Trey's blustery speech about how he wants to do things right and do the best job blah blah blah. Oh ya, and that will be a $49 service fee please (plumber #1 charges no service fee). They leave.

Come to find out, the other plumber with crappy reviews and no online scheduling found a small bit of rusty pipe that ran off a pipe in the wall and led right to the tub faucet. Huh. VERY INTERESTING. So we have plumber #1 come back out and they literally unscrew the tub faucet from the wall, unscrew a segment of pipe about 6 inches long from it, replace it, put the tub faucet back on and guess what?! NO BROWN WATER!

Bull City was also incredibly slow in getting our estimate to us. Plumber #1 sends over an estimate by email within minutes of leaving. Bull City on the other hand... After 3 days I emailed asking for a copy of the estimate. No response. The next day, 4 days after I paid them a $50 service fee I email demanding the estimate or a refund of their fee. Finally I get the estimate and a whole lot of bluster about how it must have been their online system malfunctioning. Right, ok. Whatever.

It's possible that in the process of the $5,000+ scope of work that was proposed that Bull City would have addressed the problem we asked them to. But it's also possible that they would have bled us of thousands more in the process. These guys are like a shady car mechanic who takes the $cenic route to replacing a spark plug. We will stick with plumber #1 and their old fashioned system. At least they are honest.

Lesson learned: Always, **ALWAYS** get a second quote.

No matter what I ask them to do, they tell me they can't help.  They come out to the house, spend three minutes assessing the problem, and say - We can't help you with that.

There is absolutely no way I would ever use there guys again- run and run FAST! After cutting four holes into my wall, they blame a simple leak on the builder (shower pan) and charge me $252. After three months of contractors coming in and out to fix a false issue, it turns out the diagnosis was a simple slow leak out of the crimp... the owner refuses to reimburse me the misdiagnosis which has now racked up a bill over $800!

Use anyone but Poole's... between this and forgetting to connect neighbors homes to the sewer pipe lines during construction, they have been blacklisted in our neighborhood.

It's now 2 hours past the time they said they will be at my house.  I am certain it is past their working hours, I called them and they have a voicemail box that has not been setup ...very professional...
Completely untrustworthy, unprofessional and frankly disrespectful not to bother to call and inform me you will not be able to make it. I will never deal with them again