Best Businesses in North Carolina

I had a really good experience with Nick from here today! Service was fast, friendly and informative. I had been experiencing a very high water bill and hoped that it was just my running toilet and not some bigger issue. Nick took the time to listen, explain how much waterloss I was probably experiencing and even showed me where my water meter was and how to track leaks by looking at the numbers! Above and beyond there!

Honestly, (to the business model) it was a bit more expensive than I had hoped, and I was kinda put-off by the repeated idea of getting a membership to receive discounts later on (kind of an insurance plan to use this company), but I am happy with the results and understand why they are trying to sell their plans.

I will add that Nick was a very non-pressure guy when it came to the proscribed options and was very direct with what would work best for me. They are very lucky to have such an excellent employee.

Integrity, integrity, integrity.... this company is by far one of, if not the best companies of any type I have ever dealt with.  My main line had a clog and our first plumber from a different company came out, took one lap around my property and decided he couldn't do anything. A trusted source referred me to Trinity and within an hour of my phone call to them there was a technician at my home. The simple fix of snaking the line turned out to be much more complicated than anticipated (new/first time owners of an old house) but our technician worked through multiple different problems and was quick, professional and most importantly successful. He left my home with my plumbing issues corrected, my home cleaned up from the work he had to do and left me with a much better understanding of my homes plumbing system and why the problem arose. Not only is their work 5 star but their prices are also more than fair. When the technician told me what we owed at the end of the service I literally blurted out That's it?! I expected the bill to be 3x-4x higher than it actually was due to the amount of unforeseeable issues and extra work that popped up. This is going to be my go to company for all plumbing needs and I will definitely recommend them to anyone who needs a reliable plumber.

Adding in yet another issue. Shower valve in downstairs shower not secured to the framing. Pulls from wall and will eventually fail. Costly fix!

I called Lloyd today for a kitchen pipe leak, after American Home Shield told me they couldn't get anyone out to the home for 4 days. Well, our tenants couldn't go without running water in the kitchen for that long. I found MMOC through Yelp, called Lloyd and he went to the house right away. He diagnosed the problem, informed me of the repair cost, and kept me in the loop the whole time. I highly recommend MMOC. Very professional, and Lloyd seemed like the kind of guy you want to BBQ with. Thanks Lloyd! :-)

They came out within hours of me calling for a broken hot water heater. They go the whole thing replaced same day and we're super nice. Highly recommend. Will continue to use them.

I just had all the pipes and valves replaced under my kitchen sink, as well as a drain basket.  I can not tell you good Wayne was at all he did.  He was great. I called him the Friday before the Monday he did the job  and got his voicemail. Although it was well past business hours he called me back, and made arrangements to come to my house on my terms.  On the day of the job he called to tell me he was able to come early, and did. His work was thorough and professional, and he cleaned up everything before he left. He will definitely be getting more of my business.

I know others have given this company great reviews, however, I must submit my own experience.

I made the decision to cancel the family plan we bought from them.   They accepted Email as a valid form of notification.   We contacted them 4x about getting a refund.  We were told that it needed to be reviewed.  What is there to review.  We cancelled in writing and did what we were supposed to do.  We were also told that the person who issued refunds was out and would be back on such and such day.  We would call back and that person was not there and she would be back at such and such day.  That happened every time we called.  And that she was the only one who could review and process the cancellation.   Finally we decided to refute the charge through our bank.

They called before coming. Showed up on time. Courteous and caring until they resolved the issue. I would recommend any time!

Paid a very high price for hot water heater replacement: $2800 cash, no checks allowed, added fee if you use credit card. The new tank is a BW 50 gallon lowboy, no special plumbing or electrical needed to replace it.

Would suggest shopping around, if you have the time.

I've used Jayk's twice now and each time they have exceeded expectations and have provided quality work. I will certainly make use of their services again.

Great guy and very helpful! Told me how to fix the leak under my kitchen sink over the phone in about 2 minutes. No charge. Now of course I am giving this review having not actually had any on site work done. So keep that in mind but I will give them my business in the future if needed.

I called for help, since no water was coming out of the hot side of the faucets. The representative said that they usually don't serve this area and so gave me advice over the phone. After I followed her advice, the hot water was flowing again in minutes. This rep, taking time to help out free of charge, showed me that she cares and that she knows what she's talking about. I don't encourage yelpers to call for free advice but rather to give these guys a try. They definitely inspired confidence in me.

Highly recommend Travis and his team.  Reliable plumber with experience in plumbing repair and water heater replacement.  Reasonable price for quality work.

Very Professional!

Called Golden Rule Plumbing Services to come out and put in a new kitchen faucet and to look at a tank filling problem I had with one of my toilets. Joseph the owner came personally and was prompt and answered all of my questions with straightforward honesty. The pricing was very reasonable especially compared to some of the big box companies.  The job was done and all water was flowing in no time at all. Also everything was left neat and clean just as it was when he showed up. Thanks again for coming out promptly and I will definitely be using Golden Rule again in the future!

Lincoln & Chris C went out of their way to get our leak fixed ASAP. They were super nice and got the job done quicker than I originally thought, THANK YOU! We will be keeping their information handy for anything we made need in the future.

I can't say enough about Trey and his team at BUll City Plumbing. Since we moved to Durham in 2016, the company has provided us with the best prices and service that you can ask for from a Plumbing company. Owning an older home presented a few challenges, and we had to do things like replace the entire pipe system in our mid-century house. Doing that was a breeze with the BCP. We can't say enough about their quality work, extensive knowledge, and reasonable pricing.

A few weeks ago, I filled in their online form to ask to be contacted for a project or two at my home (washer dryer installation, evaluation and running of electrical / plumbing for 2nd kitchen installation, evaluation of current plumbing / electrical system on the house). When I didn't hear back, I then called to follow up, and I was told they saw my inquiry, but it somehow didn't make it over to the correct department. I was told they would put me in the queue for the plumbing department to call me back. I called a second time after not hearing back after this inquiry, and I still have not heard back. Disappointed that I can't even seem to get anyone to provide an estimate, therefore, I certainly can't recommend the work.

They are pretty rude and mostly incompetent. They are not willing to spend time to correctly diagnose a problem. Will never use them again. Good luck to you if you decide to use them.

It's now 2 hours past the time they said they will be at my house.  I am certain it is past their working hours, I called them and they have a voicemail box that has not been setup ...very professional...
Completely untrustworthy, unprofessional and frankly disrespectful not to bother to call and inform me you will not be able to make it. I will never deal with them again