Best Businesses in North Carolina

Theresa at Bass Plumbing did an awesome job with customer service! She was very polite and understanding of our plumbing problem and the frustration associated with it! She did all she could do to schedule the best service appointment she could for us.  So nice to deal with someone that considers the client!

BBradley Plumbing did an amazing job.  I called Matt and his guys came up within the hour to remove broken tank while Matt pickup a new water heater.  Matt and his guys were amazing, professional and on point!  They did a great job and pricing was right on target to what I was expecting. He acyually gave me an idea of pricing and did not change or have add-ons. He picked up the right tank and replaced shut off value too!..... I suggest to call Bradley Plumbing for your home plumbing needs.  I believe he also does commercial peoperties too!

When our basement turned into a surprise indoor swimming pool one evening, our home warranty company dropped the ball and failed to get a plumber out to repair it after many repeated efforts on our part, leaving us without running water for several hot July days. My husband and I decided it was worth sourcing a plumber on our own, and many reading of reviews and makings of phone calls later we decided on William Parrish Plumbing and are very glad we did! Not only were our inquiries answered promptly and subsequent calls returned fast (unlike the two shoddy companies American Home Shield wanted us to waste time on), but our water woes were relieved by Scott that very day - and even earlier than initially scheduled!

His work was unhesitating and professional (my husband enjoyed getting to watch and learn about the plumbing features of our 1950s house as Scott worked), which is no doubt helped by WPP plumbers arriving in fully stocked vans so they can get to work as quickly as possible in most situations. Pricing was very fair for the type of repair needed, and communication from everyone from Scott to the lady at the front desk was helpful and efficient. I would prefer not to come home to any kind of pipe issues ever again, but if it happens at least there's a local plumber around to trust!

Our heat randomly stopped working at one of our rental properties so we reached out to Piedmont Metro for help! They had someone out the same day to not only diagnose but also fix the issue super quick! Very affordable & reliable! We'll definitely be using them again in the future!

They came out to my house and gave honest feedback and charged me reasonable price. i will use them again.

When we suddenly had no water coming out of the faucets, we called 24/7 Plumbing in the hopes someone could come out right away.  The person on the phone was very friendly and helpful and, even though we were initially informed that no one was available to come out until tomorrow, they later called back saying someone could be at our house in 20 minutes.  They followed up with texts and calls confirming our scheduled service along with their estimated arrival time. They were able to quickly diagnose the problem, and we had our water flowing again in no time.  They were courteous and answered all our questions.  
Highly recommend.

My shower handle stopped working.  We tried replacing it ourselves but it's a little complicated.  I asked for recommendations on yelp and Logan was one of the first to reply, it was a Saturday.  One person said the would call me next week but I have three little girls that need their baths.  Logan came out that same day and gave me an estimate.  He returned and replaced the faucet, which works great.  He also gave a very accurate estimate it only changed a little because of a piece I needed to  complete the installation.  
I will definetly be calling again.

I can't say enough about Raleigh Heating and Air.  They have been servicing our geothermal HVAC system since Brian installed it a few years ago. We've been very pleased with RH&A's sales, service and support. They're good people.

The customer support team, particularly Vicky and Mindy are great.  Whether it's an HVAC emergency or scheduled maintenance, they're responsive, schedule service quickly and keep you informed if anything changes. Last fall Vicky went above and beyond to follow up on parts that were delayed by a vendor. They are responsive and friendly.

The service techs are knowledgeable, well informed, communicative and very professional.  Kaleb has been our service professional since last year. He arrives on time, keeps us informed on what he's doing, answers questions and is very thorough.  Overall, excellent service.

He flooded my house and couldn't explain why. Then got mad at me for asking him to repair the damages.

No issues with the service. It was just crazy expensive. I was charged $400 for 1 hour of work. About $25 in parts. I complained and they gave me $80 back but I don't think I should have had to to get a fair price, and $325 is still high.

Have used Ronald on 2 jobs now. Toilet install & kitchen faucet & 3 stage filter install. Communicates well, honest & personable. Quick responses & works w your schedule. Finished job within a couple days of contact.

Had 3 appts scheduled.   Contacted by phone and text.   Only one reply back to reschedule one of these appts and still didn't happen.  I understand busy and working solo (if this is the case) but totally unacceptable.  
I am part of a neighborhood with social media that posts references and people ask for various services.  Thumbs down from me.

Had a backup in basement drain leading to grinder tank in back yard. This happened on holiday weekend at night. Called ARC Plumbing and they responded immediately with fantastic service. Highly recommend them

A leak developed in a pipe joint adjacent to the one they fixed. They came back out, but said they weren't responsible, it was just poor original installation. They did give me a 10% discount on the labor for the new leak. But now I'm seeing that I have a very slow leak in the joint adjacent to the second replaced joint. It's so slow I'm not going to bother with it for now. But I'm going to have a try a new plumber in the future. I have no doubt that my plastic pipes are cheap and crappy. But I do doubt that they are cheaper or crappier than the typical spec house. I need a plumber who can work with the pipes I have, not the ones I wish I had. Plumbers, I'd suggest maybe strapping or clamping the pipes you are working on to something heavy, to minimize the torque on adjacent joints. I'll also note that the original burst pipe was a hot water pipe, close to the outlet of the water heater they installed, but that may truly be pure coincidence.

On time, good work, but the pricing was a bit steep.  I was quoted $169 for a new expansion tank (which was reasonable since I knew it would include driving out to see me) and then, when here,  was told the relief valve should be replaced but for an additional $175.  Didn't seem equitable since it took an additional 10 minutes and I looked up how much a pressure relief valve costs (which are at Lowes  for $15).  Learning lots anout plumbing.

They got here and gave me a quote that's unreasonably high. Although I have communicated my issue clearly beforehand and they should be able to give me a quote without having to be here. In the end I had to pay for the dispatch fee while fixing the issue myself. Genuinely bad experience, feels like a trap.

Do NOT use. Technician came out and cleaned the end of the water main, but LEFT all of the sludge he pulled out on our grass and neighbors! Photo technician called and said he would arrive around 3:30PM. - 4PM or call if he was going to be late. Never showed up nor responded to text messages by 5PM.
Rescheduled with main office for Saturday 1-3PM. No one called or showed up. Called main office and was told technician had a family day AND said he talked to me and rescheduled for Monday President's Day.  I never spoke with him AND did not plan to be home on President's Day. Cary/Raleigh NC offices.

Still waiting on a call back to reschedule.....2/18/2023