Best Businesses in North Carolina

I have used Southern Triad Home Repair consistently for my home projects. I  started out by asking them to change out a few light switches, ceiling fan, bathroom light, vent covers, etc. I was so impressed by their professionalism, I started adding on more stuff.  For example, he installed backsplash in my kitchen, installed a pediment over my door, replace storm door, toilet, etc.  I am 100% pleased with their service.  They are very timely and consistent.  Above all else, they are very neat..complete cleanup after every job.

There are other projects I will have them complete for me.  I am super glad I met them while they were doing repairs/installations at my neighbor's house.    It has been difficult for me to find dependable and consistent repairmen who value their work.  Well, I found one.  They are a father/son team.  I highly recommend them.  They will review and provide a quote.  Ohhhhhh.....And they do give 10% military discount.  Yes.....that in itself was a first for me.  Also, they offered to pick up the door, toilet, etc. because I could not fit in my vehicle.  Yes, I HIGHLY recommend 100%.  

If they took pics of my work, by all means I give them permission to share.

These guys are awesome. They have done work for our HOA (Brandywine) for some time,  Recently had a broken water main that was flooding some of our units, They responded quickly and helped us get a locator service as the leak was under ground. Found and activated shut off which shut water off to five homes. Time was a factor and of course the  Leak was right under a large tree so they had to carefully remove roots and hand dig to uncover the spot. Repair was made within a couple hours and service was restored. They actually put off some other jobs since they knew we were in a bind.  Renewed my faith that there is still real customer service out there. I highly recommend  these guys.
Randy Hite
HOA Member

P.S.  Bill was very reasonable!!!!

You know the saying about a fool and his money.  My elderly mother's sump pump stopped working.  She called John's to check it out.  I found out about this and got there right when they arrived.  The plumber looked at it for 5 seconds and said, yes, you need a new sump pump.  He worked up the estimate.  $511.00!  What??!  This wasn't for a brand new system, just to replace an old pump (involves cutting old pvc pipe, putting in new pump, connecting pipe back).  I asked for an itemized receipt to explain this price because it was ridiculous.  He said that's just what they charged.  I told him to leave.  He said there would still be an $89.95 plus tax service charge to my mother.  Wow, $96 for a 5 second assessment.  Wow, I'm in the wrong business.  Plus, you don't get the $96 back when you do accept the job, it gets tacked onto the bill.  What a rip off.  Do yourself and your wallet a favor and use another plumbing service.  I've gone over to All-Star and am happy.  John's has all these vans with the nice paint jobs, I just choose not for me nor my family to pay for them.  Remember the fool saying.

Dishonest and Does NOT Stand Behind Work
When my kitchen faucet started leaking, I called Sowers Plumbing to repair the leak. He came to my house and I ended up with a bill to fix an unrelated problem. He never gave me an estimate- just fixed it and charged me. I agreed to get a new faucet because he told me the one I had probably wouldn't last long. He told me he could get an all metal Delta faucet for $150- then the labor would be $190. When he came back to switch the faucets, he came with a much cheaper Moen faucet as a substitute. A google search showed that this same faucet was $89 at Lowes. He insisted on charging the same price , but would decrease the bill by $25 but it would void any warranty. If you need a plumber, call someone else.

If I could give them a 0 rating I would. I am forced to try and work with them because of my home warranty.  Waited around the first day from 8:30-1 and they never showed. I called and was rescheduled for 8:30-5 the following week (after waiting a week for my appointment). At 3:30pm after waiting all day they called and said no one was available to come and they needed to reschedule me (again). I stayed that was just unacceptable and was told they would pull someone off another job and he would be on his way. They never showed up. Called the next day and was told I would be called back within 30 minutes to be put on the schedule and no one ever called. DO NOT USE THIS COMPANY.  The worst part is now I have a second issue and guess who my home warranty scheduled?!

Avoid this business at all cost. My husband and I contacted this business for a bathroom renovation. We didn't end up going with him because response times were slow and we had a deadlines. But we did have a small project that we needed done that felt low risk. We needed new cabinet doors for our living room built ins. The quote was reasonable and we paid him and deposit. He took measured and took our old doors with him and we have no heard from him since months later. He stopped answering our calls. There is no where to leave a voicemail because the mailbox is always full. No one to take messages. What terrible business practices. Now we are moving out of the house that we originally contracted him to do work on and now have to pay someone else to complete the job that we paid a deposit on and never got the work done for. Avoid this business at all cost. He can not be trusted!

WARNING! The AC unit is finally working because we replaced it in January this year. But every time ARS has shown up - even for a free maintenance trip, we wind up spending hundreds of dollars. They just came to provide our 2 times a year inspection and of course left with another $600.00. We moved here 2 years ago and are now $25,000 in the hole. Definitely look to use a different company. We will be!

If your looking for a good plumber look no further. If you want a honest one keep looking
This Cody guy scamming folks on market place. He needs to be stopped.
Warning     Warning.     Warning.

hes not a very honest person.  it's a shame