Day & Night Plumbing

Can't say enough about this company. Came out for a sewer back up. Same day, very quick service. Mike was great, and explained everything he was doing. Bill was $100 less than they quoted me over the phone. They were fast, courteous and reasonable, resolving my problem in no time. Do not hesitate to call them!

Needed a quick service for sewer line. d&n were they fast. Lee was great. Knowledgeable and pleasant
Thanks Day & Night
Highly recommended!

I got that call every landlord dreads from a tenant on Saturday morning - there's a sewer smell coming up from the basement.  Sure enough there was a blockage somewhere and some sewer water in the basement.

Long story short, Day and Night was there within two hours and solved the problem quickly, then snaked the whole drain to clean out roots that were slowing the flow. Totally professional and hardworking. I would never call any other firm.

I am very impressed with this company.  We are relatively new to the Buffalo area and we found ourselves in a situation that needed a plumber.  The first place I called couldn't get anyone out to us for an estimate until 4 days after the initial call.  I called Day & Night and spoke with Tracy, who was professional, knowledgeable and on top of her game.  She told me she would have someone there that day, called (as promised) right at 3 PM to let me know the status and told me John, the owner was on his way.  John assessed and fixed the problem.  I felt the pricing was fair, he was very kind and knew what he was talking about.  I highly recommend Day & Night and I will not go anywhere else.

This is a top flight, professional company with superb service, knowledgeable, honest workers and great prices. I have used them twice now and each time  I've had terrific guys doing efficient work. Everything is explained, effort is made to save the customer money (not like some places that just want to keep jacking up the prices) and arrivals/work are on time as promised. I can't say enough good things about John and Mike and the whole team.  It's the way all plumbing companies used to be. Recommend to anyone.

This is going to be another review with a weird commentary.

My star rating is based solely on personality of the plumber.  There are two that generally visit and they both have personalities of, well, an opinionated weasel.

The work is good. I have never had an issue with anything that Day/Night has done other than the stuff that comes out of the plumber mouths!

One had difficulty working in my basement because my cat's litters boxes are there!  HELLO!!! What do you deal in?? Raw sewage coming up from my drain is a tad more ripe that scented kitty litter hiding a few gems!

I've had attitude and instructions - lose the cats!!! - and I don't call them anymore.  I don't. If you can deal with critique and attitude, this is the place to call.

I had water that keeps backing up into my basement every time it rains it the snow melts.  They were recommended by my neighbor.  They came out within a 2 1/2 hours of calling and after a few hours they were able to clear all drainage lines.  They charge extra for after hours which on Fridays is 2, but they were reliable and got the job done, friendly and efficient.

I had to have an outside line cleaned out. I called and Tracy was so nice, sent guys in a few days and they were great. Will and his partner were so nice, Will was great, friendly and did a great job. I'd have a beer with him anytime!
Highly recommend Day and Night!

We have had them out several times in the past 5 years for various projects,I  feel that their prices are reasonable,and they always come out in a ASAP depending on your situation,always very satisfied chuck held

Wow! I called them today, and was excited to get an appointment same day.  John arrived within the hour.  He was awesome.  Work completed quickly and efficiently.  We didn't receive a prior price quote, but was surprised by the fair price we received. I would highly recommend Day & Night plumbing.  Thanks for the awesome service!

They sent someone who didn't know a thing about plumbing. We had to hire another company to do the job.

Great service and friendly staff. Honest- did less work actually than was quoted for and although I don't have a baseline for pricing comparisons, seems very reasonable. would call them in a heartbeat as they definitely did not do more work than was needed. Great job

I had a great experience with this company. I can't say much about price because my landlord dealt with that. However, the plumber that came was very nice, not unprofessional at all. He brought the piece I needed ahead of time, but unfortunately the one I needed was uncommon. He made some calls,left to get it, came back after 20 mins. He fixed that and a few other pieces he said I needed. Would definitely recommend this company.

Top notch company!!! Hot water tank died on Thursday night,called a handful of companies who couldn't get to me until Monday. All of a sudden,Tracy calls and said she could fit me in that day,and worked around my schedule!! Great job,just called them again for another job. Throw another 5 on there for customer service. Thanks Tracy,Will and John!

Excellent service! Very fast to tespond to my mother's clogged sewer. Half the price of roto rooter. Friendly guys, I highly recommend them and have been completely satisfied!

I did not have an urgent problem and they were able to come to my house within 2 days.  Mike arrived promptly and was professional, knowledgeable and friendly and resolved the issue in a timely manner.  I felt the cost was fair.  I will not hesitate to call them again or refer them to friends.

I agree with the other review, they do not know a thing about plumbing. I paid $170 for a diagnosis that was completely wrong. The owner was the one who came out. My master bathroom had a leak somewhere. He said my tub was leaking and separate shower stall was not leaking. I had 2 other estimates from other companies and they said he was 100% wrong. I literally use the tub every day and it's not leaking. Also, he turned my shower on full blast and the water was leaking in the pipes above my living room. The water had nowhere to go so it soaked my drywall and created more damage (because he didn't open up ceiling).
Secretary who answers phone is super nice until you say something she doesn't agree with. When I told her their diagnosis is wrong i was yelled at and laughed at.
Also, he was commenting on pictures I have in my bedroom of myself - I find super creepy he was looking at my bedroom that closely. He noticed my pictures, but didn't notice the 2nd bathroom that he had to walk by a bunch of times.
I would steer clear of this company, they are not nice people to deal with and their knowledge of plumbing is poor. Plus, they created more damage to my drywall by turning water on full blast without opening ceiling. The other companies needed to see into the ceiling to properly diagnose. That's too bad because I need a plumber quite often with my rental properties. I feel I got ripped off!!! My $170 idown the drain (no pun intended).

While doing wash Saturday, my sewer water was backing up into laundry tub in basement and onto the floor!   Had a mess!   Called another plumbing company and the earliest they could come is Tuesday!!   Called another one that advertises 24/7 and left message to which I have to still receive a call back!  It is Monday afternoon now!    After being so frustrated, I decided to look in the yellow pages!    After I  found Day and Night Plumbing and then read their outstanding reviews on line, I called Day and Night on Sunday and left a message!    Received a call back within a half hour and owner said that he could come down right away but with it being Sunday it would be a $100 more so he suggested and said he would have the office call me on Monday morning and schedule time to come out Monday!  Received call as promised from office and scheduled John to come out about  2 pm!   Received another call saying John was on his way!    As soon as John arrived, he was very friendly and courteous getting all set up outside snaking my sewer drain as we discussed my problem on initial phone call!   John asked me to run by bathtub cold water etc.      After he was done, he said my sewer is all clear!
The sewer drain pipe outside was cracked on top and was about 5 inches above ground!   He said he wou!d cut the excess pipe and did going above and beyond!   Been wanting to have this done but no one ever had the plumbing power saw when I asked the company putting on my siding and I other ones!
John brought it up and did it for me without me asking!   John wore a mask and came only in my hallway sitting on the inside step when doing the invoice!      Didn't know about this company!  Will definitely call them again when needed and recommend them to family and friends and am recommending them to you!!

I received a text from tenant at 5:30 AM saying that there was raw sewage and toilet paper flooding the basement in a North Buffalo duplex I have owned for 3 months! I called 2 plumbing companies before 8:00 AM that had 5 star Yelp ratings. Day & Night called back first, and I am glad they did.

I spoke to Tracey, who said she could have a tech out to the house by 1:00 PM and would call me 30 minutes prior to his arrival. Just like clockwork the call came in and 30 minutes later, the tech arrived.

Toby came out, cleaned out the sewer line and we were up and running in 45 minutes. Great job, thanks, Toby! Clearly, what a relief after expecting the worst but hoping for the best. I am happy and my tenants are, too!

Thanks Tracey for: 1) returning my call this morning, 2) setting up the appointment, 3) following up with the ETA call, and 4) being professional all the way from start to finish. I don't know why some service oriented companies have such a hard time being professional when dealing with the public (i.e. you and me)! It's not only refreshing to deal with a company that cares, it also restores faith in humanity (at least for a while until the next time).

I would not hesitate to call Day & Night again and recommend them highly!

Fantastic work by a friendly and knowledgeable staff. The pricing is very fair, and the quality of the work is superb.

This is the second time I've used Day & Night Plumbing and the second time I've been impressed.  Needed a new hot water tank installed.  Called when they said they would, arrived when they said they would.  Barron was the service man and was very polite, very efficient and left the work area very clean. He was a good representative for the company.   The price was what John told me over the phone.  I didn't bother calling any others as I knew the service I was getting would be better than most and though the jobs are not inexpensive, I think the price was fair and let's face it- if you want cheap, buy cheap.  This company is worth a call for your plumbing needs.

The plumber showed up quickly for the blockage problem with my main sewer line. Also, were able to stay with the price they quoted over the phone.  He was courteous and explained what he was doing during his time working on the drains.

We needed some serious help with the plumbing as neither of us are adept in this department. Micheal, the gentleman who arrived on time was very pleasant from the inception of his visit to the very end. His work ethics were above par and he was very accommodating with answering our inquiries as well as explaining what he was doing. Prior to his visit we also had a wonderful time setting up the appointment with Tracy. My friend talked her ear off with so many stories of how the old days used to be. However, she genuinely became involved with the conversation. It was so pleasant to talk to someone who is not trained to be robotic and more human than ever. You did a splendid job of hiring both Michael and Tracy. Well, he spent most of the afternoon into the evening focusing on resolving our issues with the sinks, a new toilet to be installed, a leaky tub, a dripping kitchen faucet, and two bathroom sinks which were not draining properly. The price was right and very reasonable. We even recommended Day and Night Plumbing to our next door neighbors. They already have an appointment for next week. This company is true to its description on its website. We look forward to having usage of their services again possibly in the very near future. To all company representatives, an A+++++++++++ goes out to everyone involved in what makes your company one such tremendous ratings. You do us extremely well.