Best Plumbing Services in Albuquerque, NM

Prompt, Professional, & Courteous. Great rates. They finished installing my HVAC yesterday and when they left my place was actually cleaner than when they started!!!
Joey (office manager?) called to follow up that i was a satisfied customer, I really am.
Looking forward to staying cool and comfortable this summer with my new a/c unit.

Our water heater died and took down the whole system. Kris came within hours (in mask) to restore cold water and made an appointment to replace the heater. Frankly, that's all I cared about - dishes and clothes can be washed in cold and bodies at the gym. But he was super about it all and let us hang around to watch and learn.

I needed my furnace problem diagnosed and Flo Pro came out same day and accommodated my schedule.  My furnace needed replaced and Flo Pro installed it on their day off so that we could get heat ASAP.  They are very affordable, honest and hard working. I am very pleased with my new furnace and the work they did.

Great prices, service.   Hard to find electrical stuff.   Always somone available to direct you or answer your questions.

Great and fast service. I had to have my A/C serviced and noticed that my kitchen faucet was fading fast, leaking and getting ready to fall apart. Jerry came out to take care of everything and was also able to return the same week to fix the faucet in addition to the A/C.

Very friendly and professional service. I have been using them for several years now and will continue to do so.

I highly recommend Dependable Plumbing, a locally-owned business, with excellent customer service and dependable employees.

Buyer beware. Outrageously expensive and do not guarantee their work. They charged me $413 to unclog a bathroom sink. They removed the p trap and snaked it approximately 15 feet. Then it was clogged two weeks later.

When I questioned them on their outrageous prices, they compared themselves to doctors and that they charge a flat rate no matter how long it takes. Two weeks later, the drain is still clogged and no reply from them.  You've been warned.

Earl Freeman saved us from a nightmare situation with an Albuquerque-based spray foam roofer (who had done us wrong and was refusing to fix the significant damages the new roof was causing to our home - all the roofer wanted to do was slop more caulk onto the problem). Earl's professionalism, resourcefulness, and construction know-now were really what saved the day. He was able to quickly establish rapport with the roofer and get him to make the repairs that the roofer could do. Then, Earl assembled a team of expert tradespeople to do the remaining repairs (and had the roofer pay for it).  AMAZING!  

All throughout the process, Earl showed us kindness and compassion and kept us updated every step of the way. This man knows the construction business...and how we wish we would have hired him to do our roof. It would've saved us hundreds of hours of research and heartache when the original roofer showed so little integrity in doing the job right.

As an extremely experienced general contractor, Earl knows the local building codes and local industry and trades better than just about anyone. And, he knows who to call when everyone is booked. We will never hire for another medium to large job for our home without talking to Earl, first.  But, he says no job is too small.  His rates are so reasonable...and he will do right by you. Just call him. He will surely be willing to help.

It is now Wednesday evening. I had a leaking hose bib.  I called early Monday morning and was told someone would be out the next day between 11:00 and 1:00  (closer to 11).  We briefly discussed the issue, he gave me a verbal quote.  He seemed very friendly and willing to help.  He had my phone number and I gave him my email address.  

He did not show up and made no contact with me.  I understand that my problem was minor and that things can come up, but still very poor customer service.  I will not be calling again.

Comparison of Capitol Plumbing  (Capitol) and Paul's Plumbing and Heating, Santa Fe, NM (Paul's) with Road Runner Aircon, Heating & Refrigeration, Albuquerque, NM (Road Runner)

My Burnham Series II boiler serves seven valved zones of in-floor radiant heating tubes in various rooms (and part of the garage) of a 2050 sq. ft. one-story house.  I called these three companies for a pre-winter checkup because some zones appeared not  to be working well.

All three techs found that the pressure side of the temperature-pressure gauge integral to the boiler was not working, but was stuck at about 7 psi.  Beyond that, their diagnoses and recommendations differed radically:

1.  Capitol's tech found two little nuggets of calcium or other mineralization under the burners, which I did not notice before or afterward.  The tech claimed these nuggets were evidence of a heat-exchanger about to fail. Its failure, he said, would flood my boiler closet, which does not have a pan under the boiler as current code requires.   He also found discoloration of the fiberglass insulation, which, he said, was evidence of rollout of flames, and he said my rollout shutoff switch was not working.  He recommended installing a new boiler for about $9,000, plus $5,700 more for a water treatment system (for mineralized well water, common near Santa Fe), for a total cost of $14,700.  He did not offer to replace the bad gauge, nor did he mention the input water pressure limiter.  Charge for the visit:  $146.22

2.  Paul's tech soon found the bad internal gauge and played with the pressure limiter, but did not suggest replacing it.  Wanting a second opinion, but not wanting to suggest a high-cost solution, I asked the tech to examine the heat exchanger.  The two nuggets of condensed minerals found by Capitol's tech were gone, but Paul's tech used a fiber-optic system to discover small areas of mineralization in some corners of the heat exchanger's tubes.  He seemed reluctant to recommend replacing the boiler.  But when I asked him what a replacement and water treatment system would cost, he informally quoted a price of $14,000.  Charge for the visit:  $101.65

3.  Neither Capitol's nor Paul's tech would put any quote in writing before I committed to a verbal price first.  This to me was a red flag of sorts. On a later phone call, perhaps with a troubled conscience, Paul refused to commit to a replacement date, pleading lack of time during the busy heater start-up season.

4.  I looked up the replacement boiler on the Web and confirmed with Paul the model number by phone.  The boiler, a Weil-McLain CGa-6-PIDN - 146K BTU, costs $2,299, plus delivery, from the ecomfort.com website.  That implied an installation charge of over $6,500.   John Lial of Road Runner (see below) later said installation would take about a day and cost about $1,000, for a total price of under $3,500, as compared to the $9,000-plus that both Capitol and Paul's quoted orally.

5.  I called Road Runner for a third opinion, and John Lial responded to the call.  He has 37 years' experience with heaters and boilers and ran his own high-stress business for seven years, serving fire-control centers in Alamogordo.

John examined the boiler and pronounced it fit for service.  He said no one replaces a boiler for *presumed* heat-exchanger problems before the heat exchanger actually fails.  He said they rarely fail catastrophically but first spring small leaks, usually over many months.  He advised me to install a small Proteus moisture detector, which will send me and my fiancee e-mail and text messages if water appears on the floor of the boiler closet.  I bought one from Amazon for about $100 and installed it.  Charge for John's visit: $74.74

Some time later, John installed a small screw-on gauge on the water supply, to supplement the bad internal boiler gauge.  After a couple of weeks of testing, I was troubled that the boiler would not hold its rated pressure but suffered a pressure drop within a few hours after I brought it up to rated pressure (15 psi or greater) using the input pressure limiter.  When I did this, the boiler safety valve sometimes also leaked.

A few days later, John returned, purged the system and replaced the pressure limiter and boiler safety valve at my request.  Both showed signed of clogging with gunk, and there were signs of big particles in the otherwise clear purge  water.  After several hours, the boiler appears to be holding the limiter's rated pressure of 15 psi, and there are no leaks through the new 30 psi boiler safety valve.  The price for this work was $338.  

My conclusions are that Capitol and Paul's are willing to exploit customers' presumed ignorance (unfortunately for them, I'm an ex-physicist) to charge exorbitantly for unneeded work.  I will use John Lial at Road Runner for all future work on my boiler or water heater.

We have used MGP Mechanical for over three years with great experience.  Utilized their service for maintenance on HVAC systems as well as replacement of entire AC unit. Always professional and helpful. Always reasonably priced compared to others including more well-known names. Nice to help a local small business and know I'm receiving a high quality service.

In the middle of the COVID-19 crisis I had a plumbing emergency that I had tried to repair myself for three days. I finally decided I needed professional help and left a message. Stephan called right back and said he'd be at my house in 30 minutes. Now that's what I call excellent customer service!

I had a company tell me I had to replay a HVAC unit, EVERYTHING was bad the tech said, he wrote up a long letter.  

I called Western Mechanical (they have great reviews and they were recommended to me by several people) to come out as a second opinion.  Not only was my unit fine, it's still going 4 years later.  Western Mech is MY new HVAC company. I go to them for both my home and company.  I've never had an issue.  They saved my family ~9K.

Very disappointed with this place.  I do not recommend them.  Appointments repeatedly cancelled.  I have two different services booked and a warranty contract.  All the appointments have been cancelled at least once if not twice.  The service staff I have dealt with only once despite the number of appointment times that fill
My calendar.  They have been pleasant and nice.... But time is money and it is hard when they are cancelled so quickly.

I'm not sure what kind of outfit this place is, if they're even licensed etc. had them out to do some work along with my neighbor (who's roof is nexto mine) on Saturday but they left the work not finished and will not answer the phone?!

Originally I got this Rick's by calling John Moore on my receipt from fall turnover, that's when Donovan said he bought out the company.
In addition, John Moore Co in Houston knows nothing of this outfit who claims they bought out John Moore. Houston John Moore states that their NM branch closed and he knew of no 'buyout' which this Rick's is claiming business for....
Also, during the time Donovan was on this swamp cooler service call, he stayed on ground while his helper went up and down the ladder sending pics on his phone about rooftop conditions?!! Donovan spent his time mostly sitting on my bldg's plastic cable amplifier box which ended up crimping my Comcast cable wires. My internet and TV service started to get worse and when Comcast came out for a service call 2-wks later they noted the pinched cord under the lip of the cover which had been shifted....I then recalled Donovan plopping down on it and hearing the crunch as the plastic cracked under his weight. SMH

Made an appt for my toilet leak to be fixed at approximately 2:00 pm.  They were going to fit me in.  If they could not fit me in they should not have made the appointment - in my opinion.

I sat home all afternoon - took off from work for this.  I called periodically throughout the afternoon because I was held captive in my house and couldn't really do anything that would mask the phone - so I couldn't go anywhere or use the phone or...  I was repeatedly assured that they would come.  I was then told when it got to be really late - that they work until the jobs are completed.  Well of course this got me to sit there in my house held captive for even longer, don't you know.  Maybe they really do work till they are done.

Well they don't!  They just allow you to use your vacation time, for nothing.  Maybe you could have found a plumber who would have done the job, if they would have been honest and just said they were too busy.
Do they call you the next day, to make good on your wasted time.  No, they could care less.  Now I will have to find someone to do the job at overtime rates.

Don't be the fool I was - don't call a place that just is playing games.  

I don't know if they care about other customers.  I know they didn't care about me.

just really bad had to  come back 3 times just to fix a leek.  and the repair man  JEREMY reeked of smoke