Wright Flow Plumbing and Heating

Quick service on a Saturday. Efficient and affordable. Will use again. Came within two hours of first contact. Dissected and resolved issue quickly.

My water heater quit Saturday.  I was concerned being a weekend, I didn't know how quickly I could get it fixed.  Plus with the Corona virus, maybe, places were not open.  David at Wright plumbing responded to my Yelp email right away.  He came over and assessed my needs and began working.  I thought the costs were fair and he was very helpful.  He even checked out my furnace and replaced the filter for me.  I highly recommend Wright Plumbing.  Great customer service!!!

It is now Wednesday evening. I had a leaking hose bib.  I called early Monday morning and was told someone would be out the next day between 11:00 and 1:00  (closer to 11).  We briefly discussed the issue, he gave me a verbal quote.  He seemed very friendly and willing to help.  He had my phone number and I gave him my email address.  

He did not show up and made no contact with me.  I understand that my problem was minor and that things can come up, but still very poor customer service.  I will not be calling again.