Best Businesses in New Mexico

Living in ABQ for 40 years, for decades we relied on a great plumber/HVAC company. When those folks retired, they chose JP Plumbery as their recommended replacement which was a strong endorsement. We have worked with JP Plumbery since, and have never been disappointed. JP himself is an expert diagnostician when weird things go wrong, and his tech crew are extremely knowledgeable and experienced. They really know their stuff and are very professional (i.e. either on-time or keep you posted about unavoidable delays, which are just part of life). Most of our work has been non-emergent, planned procedures, but several times when we had an emergency situation, they were out the same day to help. We cannot comment on price because frankly, we don't bother price-shopping when we're confident in a particular crew. We like that they use contractor-grade materials rather than the cheaper and flimsier Home Depot/Lowes stuff. But they're always willing to accommodate our product choice, if we wanted something cheaper. They have never forced choices or tried to upsell us. Indeed, if they think it would just be cheaper and as good for us to grab a part a Lowes and put it in ourselves, they say so. They are very ethical, customer-oriented, and friendly.

Scott and his technician replaced one of my swamp coolers and did a phenomenal job.  Great communication from both the office and Scott, the company owner.  Very professional and fair/honest pricing. Being new to the Albuquerque area, I shopped around and contacted multiple HVAC companies of different sizes.  I narrowed it down to six and received a visit and bid from each.  The largest companies were extremely overpriced with inflated rates and could not answer me on the direct costs of the units.  Some vendors tried to up-sell me. In the end, Jones Mechanical and one other were in the top 2.  I chose Jones because of their customer service through the process, and I'm so pleased that I did!!

I managed an apartment community and was referred to Charles. I have nothing but good things to say about Charles. They are reasonable with their prices and get the job done right the first time. I definitely recommend for both HVAC and plumbing needs.

Hottest stretch of the summer and our Air Conditioner starts making weirder noises than usual. We called around and people were booking 2-3 weeks out. We just happened to get a flyer from our realtor that day, one that recommended a few service people, including Sky Swanson. We called. He answered. He showed up THAT DAY to check out the system.
Sky addressed the immediate issue, creating temporary solutions that kept us going until we could make a decision about:
- replacing the AC unit (for which the coolant was no longer made, so that was kind of a no brainer)
- replacing the ductwork with larger-diameter ducts to accommodate the parts of the house that had been added before we moved in 26 years ago
- replacing the entire furnace which was already 17 years old and kind of hacked together and not especially efficient
We got bids for all 3 options and ended up with one of those as-long-as projects, the short version of which is that we have a brand new heating and AC system. Beautiful work, MUCH more efficient, and we can barely hear the new AC unit, even when we're outside sitting near it.
I can't praise Sky's work, problem-solving skills, and can-do attitude enough. Super nice guy, creatively and technically accomplished, neat and considerate, and totally committed to us being happy with his work. It's been several weeks and everything's been working brilliantly.

I had an ancient boiler for baseboard heat & domestic hot water heater. Both at least 27 years old, really!
Before catastrophic failure, I requested 4 bids from HVAC plumbers. Of the four , 3 submitted bids;  1 suspiciously low & 1 really high & one in the expected range. Only Baker Plumbing sent the actual plumber to do the bid. That is Steven Baker himself. He arrived at the time agreed upon, asked the right questions & got an itemized bid back in 1 day. Work started on time and finished when anticipated. He came in on target with no overcharges. He explained fully & helped getting tech info for custom settings.

Steven Baker plumbing is highly recommended.

We have used this company twice, once for a clogged drain and another time for a toilet replacement. Both times they were quick to respond and charged a fair price for the work. I definitely would recommend you give them a try.

They come HIGHLY recommended to us.  We got a great quote, and we look forward to using them!

I'll edit this once our remodel is done.

I'm sorry to give a poor review, but I won't try to use Simmons again. It is hit and miss with their service. I had them close down my swamp cooler and start up my furnace- okay job. Next, I had them replaced a garbage disposal, that evening while doing dishes my shoes were flooded with a river of water pouring out of the cabinet below the sink. He returned the next day and, apparently, hadn't screwed a part together. Whatever. Then my toilet wouldn't flush and they came out and replaced the inner workings. Okay, it worked. Then my husband, who is in failing health, physically disabled and when in the middle of an episode has poor thinking skills and he pushed our toilet about a foot. Needless to say it was broken. I called Simmons and they came came out within a reasonable time and I requested they buy a chair level toilet.  Well, while the installer was finishing up and figuring the bill I noticed he had put my old toilet in my trash container and all the cardboard into my recycling container. I was shocked. I asked if the city would pick it up or would I be fined. He replied he didn't think I wanted it on the side of the house. I didn't know this was an option. At 66 years old I have had many toilets replaced and they always hauled it off. Later I called the city 311 line and inquired if I could be fined and the answer was yes because a toilet is too heavy for the truck to pickup plus damaging the container when it probably would have fallen through the bottom of the container. So I have a freakin toilet in my trash container which is too heavy for me to move, no place to put my trash and now trying to get rid of another mess. I will not give Simmons another chance. The only jewel with this company is the office manager, April, who works hard to schedule service quickly and efficiently.

The job they did was fine, but they charged me $155.00 for 20 minutes of drain clean-out. Be Wary!

Very pleased he drove out to my property in a quick and timely manner. He was very informative and a true professional.  

Will use exclusively going forward.

Strongly advise not using. Was hired by my elderly mother to repair sprinkler valves. Was told she had to buy 5 sprinkler valves to fix seemingly blocked valves. Charged $776 and wanted cash. The problem did not go away and it turns out he either did not replace them or replaced them with other old sprinklers. She asked him to come back a MONTH later and he said more had to be replaced, the ones he installed must have worn down again. He re-replaced one.  (The original sprinklers had run for two decades without 'wearing down'.) They never worked. We called again but he did not come back.

The issue turned out to be old diaphragms. Which another business correctly diagnosed and fixed. This is a definite ripoff artist preying on elders.

Called them to take a look at an HVAC leak in my rental house in Albuquerque on 8/27/18.  We set the appointment for 10-noon for them to come on 8/28/18. I received an email confirmation that they were coming and that they would call my property manager before they came. I received a call a 8:30am that they were 20 minutes away. I told them the instructions were to call my property manager as I was in California. They agreed. It is now 2 days later and according to my property manager, they never showed up. No call to me or our property manager. I called them on 8/29/18 to ask what had happened. The girl on the phone said she would check into it and call me back. No call back and it is going on another day. Can't rate you any higher if you don't show up or let me know what is going on. I have moved onto another 5 Star business.

These guys are disorganized and it seems that they only have one screwdriver. One camera. One saw for the entire company.  They are very disorganized and the front office seems to make appts for crews assuming the one regular tip Phillips screwdriver will be available and not in Los Lunas if needed in rio rancho.

Terrible rude never retuned calls. Would not recommend. Didn't clean up after job. Don't hire

This company is a bunch of crooks and very dishonest , I would find a company  that has honesty and integrity, the guy claims to be a Christian but I find that hard to believe. Seriously find a company with integrity