Best Plumbing Services in Albuquerque, NM

I had them convert my Swamp Cooler to a Refrigerated AC System.  The pricing was half of what I was quoted through another Company. I am absolutely thrilled with the money saved.  Definitely Recommended

Came quickly. Solved problem with furnace quickly. Very personable technician. All is great

Quality work! DJ knows his stuff and will do a wonderful job with your heating and plumbing needs.

We had a 1/2 horsepower sump pump that came with a 3 year old home. It burned out and we replaced it with a 1 horsepower pump by this company. It cost $1900. Then 9 months later the 1 horsepower pump burned out when they are supposed to last 10 + years. Replaced this pump with another. First rate determined the underground issue and fixed issue. Smell of sewage in house a few weeks later. They installed this the 3rd pump (another $1900 later) so that the float was hitting a pipe and not cycling correctly.  If they had determined the cause of the misplumbing issue the first time they were out, it could have saved the second pump cost! Ugh! Not impressed.

KSM is reliable, honest, and did a great job on our bathroom remodel and new water heater.

Tried calling 3 times one day and the girl on phone recording they were closed and laughed a little and said try his personal cell phone and that i did ... no answer. Had to take the business for my friend elsewhere.

This year (2017)was our pre-season service year for our central A/C. They came out promptly the week after making an appointment. They did do a thorough inspection of the unit. They did identify a couple of potential problems although the unit was working. The quote for the proposed worked seemed excessive but we did go ahead as one was an electrical component problem. They used our hose the clean the compressor and cleared away anything that might be in their way regarding service of the unit. The main complaint is that they did not clean up the mess created, did not put the hose back or replace the items moved. After the fact, I did check on competitors pries for the same service and found BCC to be on the upper end of the scale.

Beautiful showroom where you can see and touch to help make a decision on plumbing needs.
Great and knowledgable customer service.  I've worked with Carla for years and wouldn't go anywhere else.

I called them to fix a water heater at my rental property. They came out the next day and fixed the problem in less than an hours time. When I reviewed the bill they had charged me for 1 1/2 hours work. I called and talked to Mary at their office. I let her know that my tenant, who was there the entire time, stated that the technician arrived at 10am, left for parts, came back, fixed the water heater & and left before 11am. After she spoke to her technician she said that he was there for
1 1/2 hours but she wasn't going to argue with me and she would charge me for an hour. At no time was I ever argumentative I was just confused as to why I was being charged for more time than they were there. Her tone was so rude and very unprofessional. We will never use this company again and want to let others know about our experience.

plumber came out with no idea what to do or tools to do it . shame on you. shame

Don't waste your time with this company.

Called for an estimate and received one within a week (good!). After checking around with other companies and comparing prices and services, I ended up deciding to go with this company and reached out to them.

They do not return your calls or emails ever. I've called a few times, left voicemails, sent emails (to the tech and the company) and have not once received anything back from them. I was hoping to get some service done but will look elsewhere at this point.

Not sure how they stay in business if they do this to other potential customers as well.

My father used this business in Rio Rancho NM for years when Joe was the owner. He was flexible and my dad was happy with his work. Now Richard the son is the owner and I contacted him to do some work for my brother and sister-in-law. He remembered my father, so I thought he would be a good man, like his father. He agreed to check out the job and said he'd be by that afternoon. No show, no call. The next time I called him, he gave me a date when he would be by. Again, no show, no call. This happened one more time before I gave up. Why tell someone you're going to come check out your job, only to hold up your schedule and waste your time, when a plumbing emergency is holding you up? Steer clear of this business.