Jim's Plumbing & Sewer Service

Made an appt for my toilet leak to be fixed at approximately 2:00 pm.  They were going to fit me in.  If they could not fit me in they should not have made the appointment - in my opinion.

I sat home all afternoon - took off from work for this.  I called periodically throughout the afternoon because I was held captive in my house and couldn't really do anything that would mask the phone - so I couldn't go anywhere or use the phone or...  I was repeatedly assured that they would come.  I was then told when it got to be really late - that they work until the jobs are completed.  Well of course this got me to sit there in my house held captive for even longer, don't you know.  Maybe they really do work till they are done.

Well they don't!  They just allow you to use your vacation time, for nothing.  Maybe you could have found a plumber who would have done the job, if they would have been honest and just said they were too busy.
Do they call you the next day, to make good on your wasted time.  No, they could care less.  Now I will have to find someone to do the job at overtime rates.

Don't be the fool I was - don't call a place that just is playing games.  

I don't know if they care about other customers.  I know they didn't care about me.