Triple L Plumbing & Heating

I called them to fix a water heater at my rental property. They came out the next day and fixed the problem in less than an hours time. When I reviewed the bill they had charged me for 1 1/2 hours work. I called and talked to Mary at their office. I let her know that my tenant, who was there the entire time, stated that the technician arrived at 10am, left for parts, came back, fixed the water heater & and left before 11am. After she spoke to her technician she said that he was there for
1 1/2 hours but she wasn't going to argue with me and she would charge me for an hour. At no time was I ever argumentative I was just confused as to why I was being charged for more time than they were there. Her tone was so rude and very unprofessional. We will never use this company again and want to let others know about our experience.

Manage multiple properties. Arranged for a special rate.....on an outside leak in October, job was completed swiftly and well. special rate was not honored......ok.....accepted that....called them a week ago for 2 properties. They arrived at 8:30. Both had toilet issues..first one needed a new ring on the bottom...ok...then we went over to the second. it needed a new ring......oops...they used the ring on the first property...the one guy wanted to put a smaller ring and just leave....I ran to a nearby True Value and bought a ring which would fit....they put it on. they were in their vehicle, sitting there finished at 10:30. not only did Triple L not honor the earlier, agreed to price but they also charged me for 2 and a half hours. Will not use them again...had to step in to prevent shoddy work and was over charged.

These guys are great. They came to my home for the second time today, this time to fix the washer drain pipe, which was clogged.

They arrived during the time frame that they told me and worked for an hour on the problem. They worked until the blockage was fixed and the washer ran smoothly. They also left my place as clean as they found it.

The technicians were very cordial and professional. I recommend them!

Had a recirculation pump installed by Tripple L back in 2016 when the father owned the company.  The pump had a 2 year warranty.  Pump has went out and called to have them fix it.  Would not honor the warranty as the father has passed away and claim they are a different company.  Same company name, same phone #, etc..  Would not use or recommend since father passed.  Son who runs company is clearly a jerk.

This guy is a real piece of work. He looks you right in the eyes and lies and says all sort of stuff and all turns out to be BS. This is not a good person. I wouldn't let him back in my home if he paid me. This guy is rotten!

Nice folks who are friendly and professional. They are also fair-priced and honest!

Worst company ever they came and replaced a wall heater in our apartment and then they snuck to the back where the gas meter is at at they turned on the gas after the gas company said no one was allowed to do it but the gas company so we were using gas without the gas company knowing gas company came out and pulled our meter we have been without heat for weeks now they didn't even get there work inspected by the right people one of the formans went and called my landlord running his mouth saying we said things we never said so because of this company I got evicted from my apartment this is the worst company ever they put holes in the wall and left it there it's like really you have a license but yet your running to my landlord running your mouth getting me evicted don't use this company they are the mosey unprofessional company I have ever delt with we are reporting them

Quick and easy.  I had backed up drains.  They took a look around and knew exactly what to do.  A snake in the roof vent by my washing machine.  That did the trick.  They were in and out in 30 minutes and my drains work great.  They are close to home and responded quickly.  This is my new go-to plumber!

I have used these guys for a long time until now. My mother always used them so I did as well. The original owner was a man of integrity unfortunately when he passed that didn't rub off onto his son. I had used them for the last three years and I had to have them come back and fix something that they missed. I was charged the full rate every time. I again had a problem and talked to the owner. Now remember my family has been going with this company for over 15 years. He said he didn't give a shit about pricks like me. He won't warranty the work won't work with a long time customer to get a leaking water service line valve. I'm very disappointed in him and I'm sure his dad would be as well.