Best Businesses in Reno, NV

Needing a plumber is never a good thing!   A Leaky bathroom sink that kept setting off the waster sensor alarms had me in need of a plumber.

Since it was an issue covered on my home owners warranty I didn't have a choice on which plumber to call. I was given Van Allen Plumbing's phone number and a work order number. I was concerned that it took 3 days to get me on their schedule -- they are extremely busy. I was pleased with their honesty when they gave me a large window for their arrival time as I was not the first appointment of the day .... Between 8-10am.

At 730 my doorbell rang and it was literally the plumber coming to fix the sink. It was an easy fix ...,don't judge I'm not a plumber and with all the water issues in my building I didn't want to do a ghetto fix!  By 745 the sink was fixed & tested, I paid via check (they do not take credit cards at this time) and they provided a receipt and left!

I hope to never use them again but leaks happen and when they do I now know who to call!

Extreme Plumbing is awesome! Jared went above and beyond and I will be contacting them for all my Plumbing needs!

Sean is awesome!  He managed to squeeze us into his busy schedule a week after i called.  Not only was his price very competitive, but his work was of a high standard.  He not only cleaned the windows, but the rails and side walls within the windows.  He was also very professional and came on the agreed upon time.  

We have hard wood floors and he was careful not to scratch them by using a cloth below his ladder.  He also moved our furniture gently when he was cleaning windows that are behind the furniture.  

I highly recommend him based on the quality of his work, price and professionalism!

John of Bertani can out to our home on a Saturday afternoon to provide us with expert advice on what should be done to correct an isssue with a shower stall that was leaking.  He was very clear as to how the problem would be correct and shared many tips as to how it could be done in an economical way and still maintaining a high level of quality. He listened to our issues and provide a well thought out solution. We would highly recommend him to anyone who is looking for a exceptional plumber
Rich and Linda Condon
Incline Village NV

Sam was AMAZING!! 2 other plumbers told me my sewer line was a lost cause, and even collapsed. Sam got in there and spent time and considerable skill and got me working again. He gave me all sorts of great advice on how to maintain things. He is my guy!! I would recommend him to anyone.

Craig responded to me right away and was able to send one of his crew members out quickly vs several weeks as other companies had told me. One of Craig's men, Brad, showed up on time in a snow storm and got everything fixed up quickly. Very professional service.

The  3 P's.....personable, prompt and professional! I highly recommend Al for all your plumbing needs!

I called on a Saturday for a time sensitive issue (low water pressure, possible leak) and was told they could come Monday morning. I called Monday morning to see what time they would arrive and they said our house was too far and there was too much traffic. Very unprofessional. Look elsewhere if you need a reliable and responsive service provider.

Nice local company. Quick response quality work and fair prices. My go to company for my plumbing needs.

I cannot warn you enough. Do not go with this plumbing company and definitely do not go with Nikko. He came to diagnose my hot water issue. Said it was a faulty tank and that install was fine. Was nice and advised me best thing to do would be contact Rheem as it was only 2yrs old. He said call him back to come back. I got case # and approval from Rheem within 15min. Called Nikko back. Was going to have them replace for me. Couldn't get a hold of office staff or Nikko for over a day. I left messages with office (goes to a Douglas) twice and also with Nikko twice. Finally got a hold of Douglas. He said he would get a hold of Nikko. Still nothing. Mind you I've been without hot water for 2 days and I have a 6yr old and elderly father living in my home. I waited a few more hours then called other companies.  Luckily i found one and the owner came by to diagnose. Ended up not even being the water heater. He sent over 2 of his techs right away. They corrected the problem, drained the pan, re lighted and sure enough all is great! They were here just under 2hrs, and saved me a shit load of money. Nikko then called me and left a message. Saying he's sorry to lose our business but they don't have time for a week or so and he suggest we call someone else. Not the impression he gave us on first visit. Then I kindly replied to him that we already did call another company and luckily the information he gave us was incorrect and thanked him for his time. He followed up by text I have the screen shots and you can call me a Karen all you want but I'm tired of businesses not having customer service and respect... he replies with good luck with your sub par company and your water heater was installed incorrectly.... yet when he originally talked with us he said the install was fine but some things were not to code with original work but didn't bare weight on actual problem. I replied with WOW so professional. Then he had the nerve to tell me I wasted his time. How did I waste your time when I was about to hire you to do work I didn't need done and cost I didn't need to incur because you never called me back. And you told me to call another company anyway. Wow can't believe contractor's these days. DO NOT USE THIS PLUMBING COMPANY!

What a nightmare this place is. I'd give it zero stars if I could. This company was assigned by my home warranty company on 12/6. Here it is a month later and no progress. They came and assessed the issue 12/13. The plumber said he would submit the paperwork to my home warranty company as I needed a replacement on my water heater and they would call me to schedule the service. I didn't hear anything after a week, so I called. The lady told me oh he didn't submit it to your home warranty company until this Tuesday. I asked why it took him 3 business days to get this submitted. She said she would call me back. She calls back and said oh he did submit it Thursday actually. Waiting on approval (called warranty company this was a lie). But whatever I just need it replaced, so waited for approval. Received approval a few days later, but was on vacation, but still expected a call from the plumber to schedule. No call. I called upon my return from vacation on 12/28 (this had been approved for over a week with no follow up). The young lady that answered said she could get me on Friday betweeen 2-4 and it would take up to 4 hours. I thought that would be odd to start so late, so confirmed. She agreed. I skipped skiing Friday to be there. Well they never showed up! Called them around 3:45 and got an answering service. Nobody ever called me back. I called Monday morning. Told the lady everything that is mentioned above and she said oh we are still waiting for approval. I almost lost it. No you aren't! I have had the approval for almost two weeks! And I was scheduled. No apologies nothing. She said she would look into it and call me back. I specifically asked can I expect your call today because your company's follow through has been awful. She confirmed it would be today. Obviously she didn't call back. I will be finding another business. I wouldn't even trust the work they provide at this point.

Awful customer service. Had them out to do a simple shower head adjustable bar, the guy they sent was inexperienced and he told me he would go back to the office, find out how to do it and get back with me. Three weeks later never heard back, I left numerous messages with ZERO response. I realize they are busy with all the new construction in Reno but have the decency to return a call.

Terrible, TERRIBLE plumber.  This guy installed 3 units in my home, 2 furnaces and one water heater, ALL 3 had to be relocated due to him not following either code or plans.  He uses subordinate, unlicensed help to install and then doesn't correct the problems they create.  
OVER charges!!!  He moved a shower valve 6 inches over and a washer dryer water lines over 18 inches and charged $3,200!  -- by the way the walls were completely opened up with no obstructions.  He did this without a change order then submitted a bill.  When confronted on the excess charges he would NOT return a phone call.  
Hire a kid in high school, you will be better served. DO NOT WASTE YOUR MONEY and TIME here.