KC Metro Plumbing

My first experience with LJ was in August 2018 when he replaced my sump pump and repaired a leaking faucet. While away last year during the pandemic, my daughter checked on our place frequently and discovered the sump pump was no longer working, contacted LJ, and he came out immediately. Since the pump was under warranty, he replaced it only charging for his labor. LJ responded quickly to two other issues with a leaking pipe and faucets during the time we were away. Upon our return last month one of our shower faucet only had hot water. I called LJ and within an hour he arrived cleaned our the valve and resolved the issue. LJ has become my GO TO Plumber and I highly recommend him!

We have hired KC Metro Plumbing for two jobs and requested a quote on a third. Each time, LJ worked with us to determine the issue and if he was the right company to handle the job. While I've been impressed by his thorough and clean work, there were a few above and beyond pieces that particularly impressed me:
- On the job where we requested a quote but did not hire him, it was on KC Metro's own recommendation. He took an hour (in terrible weather, nonetheless) to assess our issue, concluded the scope of work was beyond what he was comfortable doing with his equipment, and then even told us what he had found so we save time and money when we found another contractor - he did not charge for this consultation. That level of honesty and integrity made KC Metro our go-to plumbing company.
- Our most recent project involved tearing up our deck and patio to reach the sewer line. Even though we gave him free reign to do as much irreversible damage to the deck as needed to get the job done, LJ and crew took the time to make sure the deck that remained after the project was complete was still usable and safe.
- Of all the contractors we've hired to work on our house, KC Metro Plumbing is the only one that has completely, fully cleaned up after each job. While it's not a huge deal to go and pick up the wrappers and such after work is done, I believe this is a reflection of the level of respect and care LJ and his crew take when working on our home.

All in all, our experience both with KC Metro and with other home repair companies leads me to highly recommend giving these guys a try!

I had Kyle come out to replace my very old water heater, because we've had amazing service in the past.  He came out same day I called and did a great job.  He also found a small gas leak the gas company couldn't find which had been a worry and a concern for us.  I'll never call anyone else.  So friendly and knowledgeable.  Did the job in a timely, professional manner at a fair price.

Great service and great price. This will be the plumber for as long as I am in the area.

warning dont use this company!!! poor work poor customer service. warning dont waste your money!!!!!!

No one likes having to call a plumber, right?  You spend a lot of money, and have to deal with the mess involved.  That's why I was so pleased with KC Metro Plumbing!  We called a big name local plumber first (ever wonder how they can afford those high price TV ads - yeah, us too) and was told a simple hose replacement on the kitchen sink would cost over $500.  We declined, and I looked on line and found on Angie's list KC Metro Plumbing. I called, and they were out right when I asked them to come out, looked over the situation and replaced the faucet for $150, and replaced all the under sink items neater then I had them!  I will continue to call this father-son team for all my plumbing needs.

Not sure if it's normal or not, but I had a terrible time getting them on-site when they said they would be there. They kept having car trouble, but even when they weren't they still thought it was okay to stop for breakfast while my tenants waited for them (for hours). I understand their work was okay, but they left one of the bedrooms FLOODED. Their response was that it wasn't their fault because they didn't turn off the water (they asked my tenant to turn off the water when they arrived).

They told me to put a fan on it. Stanley Steamer told me I needed to remove the padding ASAP, and quoted me $570+ to do it. That didn't include putting carpet or padding back in so now I'm getting quotes to replace the carpet and padding.

Needed a water heater replaced when my old one sprung a leak...LJ was able to come out several hours after I first called requesting an estimate (which was about $500 less than competitors).  Service was tremendous and extremely professional.  Will definitely use them for any other services in the future!

The work ethic and competency of this father-son team was way above and beyond what we could have ever expected or even hoped for. They quickly and thoroughly took care of the backed up kitchen sink problem I initially called about and then addressed a couple of additional plumbing concerns. They were in and out in a reasonable amount of time, and the clean up....spectacular! They were cautious not to disturb my sick spouse, and that was more appreciated than they will ever know. I recommend KC Metro Plumbing to anyone in need of reasonably priced, quick, efficient service. If there were more than 5 stars, I'd vote all of them!

This company has been amazing for us. We had a pipe burst a few years ago in the middle of winter and they were able to come out that night. They showed us the pipe and walked us through everything step-by-step. Then this week we thought our sump pump broke. Before coming out, he walked my husband through what to check. My husband was able to confirm it was working after all, saving us the house call charge. Would highly recommend, honest and cares about their customers.