Inception Plumbing

My water heater was leaking all over the place.  Rusted out.  They showed up quick... on time... and not only put in a new water heater but got that old piece of junk out of my house.  I'm grateful.

Wow, where to start? Simply put; quality, fast, dependable and trustworthy. Oh, and value!

Here's the deal I ALWAYS say support LOCAL business!

I knew about Inception Plumbing  and was happy  to see Darrell doing well/staying busy.But now I know why he's busy and his reputation is so good!!!! It's just how the man does business. (Btw I've used national plumbing companies- never again)

First, Darrell tried  to figure out a way to save me money, he walked me through what needed to be done long term/short term- shot me a price and then came in UNDER bid.

He was EARLY for a consultation. And the next day when he came to do the work, he was running behind but called to give us a reasonable expectation of when to expect him. And he was there. On time.

He was clean and he made sure to clean up (laying drop cloths) after the job was done.

When it came time to pay, he said, don't worry, I'll invoice you and if you need to do installments- I'll work with you too. His pay almost was secondary to the job at hand! NEVER have I experienced that and even when I ran a company myself I EXPECTED the money I earned. Not Darrell. It was secondary to the job, and to my mom being happy. He was genuine.

When my mom (who's house he worked on) was worried that it wasn't quite right, he came BACK over, same day, 7pm! He did it right the first time, but still wanted to make sure she was happy.

I can't express in words the happiness it brings me to see my mom happy and to have a working sink. But moreso, that there are those old school business who still go the extra mile, with TIME, service and quality. It's a lost art. You've earned my business and I only wish everyone I spent my money with had your integrity.

At the end of the day he's successful not just because of the first part of his review: fast, quality, quick, clean, and value.-

But because of who Darrell is as a person.

I wish you more success than those nationals. Thanks Man! Really! Thank you. I wish there was more I could do for you other than this review.

Chris was very nice. He showed me your base price to remove my old toilet and install the new one I purchased. I asked for the base price over the phone but was told the technician needed to see the job. Chris showed me the base price before anything so I don't understand why they couldn't do that over the phone. Once I heard the base price of $615(!!!) I quickly canceled the service. I immediately called Mission plumbing and got a base price over the phone of $285. I don't know where you're getting those prices but they are very expensive!!

The crew were incredibly efficient and responsive!  We were directed to them by Schloegel Remodeling, as our hot water heater was out of commission for the third time in 6 weeks despite three visits from another two companies. We had a new heater installed within 48 hours, coordinated with an electrician for related work

Over priced, bad to their employees, dispatchers talk over you and I could not get a word in edge wise. I highly DO NOT recommend! The owner is not a nice guy. They were rude to me when I disclosed I have a disabled son.

Only one review??!?  How is that possible?!?  After trying to get someone in for days following the sub zero temp hell froze over experience, (Note: DO NOT rely on a big name company) James Royal and his teammate did an amazing job of replacing a busted valve, relocating my main shut off, and replacing my sewer line in a time span of 5 hours.    Very professional, very timely, God help me if I have any more issues anytime soon, but I will be calling these guys if I do.  Thanks!!!